Main Content

Questions & Answers

$59.99
Page Showing 21-39 of 39 questions
  • QuestionCan you zoom in?

    Asked by Dale.

  • QuestionCan just the audio portion be turned off?

    Asked by Daffy.

    • Answer Hi Daffy. Thank you for your question today! Yes, you can turn off just the audio portion on your Ring Pan-Tilt Indoor Cam. To disable audio, navigate to Device Settings in the Ring app, select Privacy Settings, and toggle Audio Streaming and Recording off. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.

      Answered by Ring

  • QuestionDo any Wi-Fi security cameras have temperature monitoring and/or an alert feature?

    Asked by scott.

    • Answer Hi scott. Thank you for reaching out to us with your question. The Ring Pan-Tilt Indoor Cam has the following features: 1080p HD, Live View, Color Night Vision. Customizable Motion Detection. Static: 143° diagonal, 115° horizontal, 59° vertical field of view. Pan-Tilt: 360° pan coverage, 169° tilt coverage field of view. Two-way audio with noise cancellation. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoes it come with a SD card?

    Asked by Bill.

    • Answer No. It does not need one

      Answered by MiguelM

  • QuestionCan the camera be set to record continuously - and just be there so I could review as needed?

    Asked by DavidK.

    • Answer Hi DavidK. Thank you for reaching out to us with your question. Yes, with 24/7 Recording, you can use 24/7 Video Storage Time to save your videos for up to 14 days. Motion events and all other event types will be saved according to your existing Event Video Storage Time setting for your Ring device, and can be stored for 60 days (default) up to 180 days. The 24/7 Recording feature can only be turned on if your Ring camera is hardwired or plugged in to continuous power. This feature requires a Ring Home Premium subscription. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionCan the Ring pan-tilt indoor camera be turned on/off from the app?

    Asked by DGNLV.

    • Answer All functions of the camera can be controlled by the app as long as you have WiFi. You can turn on / off motion detection and motion alerts which stops it from recording.

      Answered by Calany01

  • QuestionIs the speaker on the camera loud ?

    Asked by Volume.

    • Answer Yes, it is loud enough that a 2 way conversation can be done easily.

      Answered by DeanF

  • Questiondoes this have a magnetic mount? if not how would you mount it?

    Asked by john.

    • Answer No magnetic mount. It is mountable by using the screws provided or place a weight in the 2inch bridge on the base. That is what i have done for 1 unit. For the other unit i used the 2 sided tape with velcro.

      Answered by coffeeclub

  • QuestionWhich generation camera comes with the Pan-Tilt, 1, 2 or 3?

    Asked by ToddA.

    • Answer Hi ToddA. Thank you for your question. The Ring Pan-Tilt Indoor Cam is one of our Ring Indoor Cam (2nd Gen), which is the latest generation of our Indoor Cams. For more information on the Ring Pan-Tilt Indoor Cam I'm including this link to our help site: https://ring.com/support/products/cameras/pan-tilt-indoor-cam?page=1 If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Sincerely, Matthew from Ring.

      Answered by Ring

  • QuestionHello can the tilt camera be used outside if under cover from all rain on a covered porch?

    Asked by Kevin.

    • Answer I’m sure. It can also be placed inside and look through a window without any reflection. That’s how I have it set up It’s on the windowsill looking through the window to outside.

      Answered by NicholasO

  • QuestionDo I have to have wifi to use this device?

    Asked by Needasecuritycam.

    • Answer Yes.

      Answered by wallesq

  • QuestionCan you set up "dead" zones so you don't get every movement by what's going on? Like the doorbell cam?

    Asked by Trukdrvr.

    • Answer Yes. Use the Ring app on your phone, the web interface lacks many the features on the phone app. You can configure the zones, motion sensitivity, alerts, and schedules.

      Answered by Squirrel

  • QuestionCan you use this indoors facing a window pointing outside with good visibility?

    Asked by Indoorcam.

    • Answer I haven't tried it myself but my sister has and she said it works really well and she can position cameras in multiple windows and see all around her house and yard.

      Answered by KMom

  • QuestionCan this be wired by an electrician for power?

    Asked by Smith.

    • Answer It a type c to usb. If you can plug in your cell phone. You can plug in this camera

      Answered by NicholasO

  • QuestionDoes this require some kind of subscription service in order to use it?

    Asked by Subscription.

    • Answer Yes

      Answered by Justshopping

  • QuestionDo you have to push the speaker the whole time you are talking or can the speaker stay on with 1 push until you push it off again?

    Asked by Speaker.

    • Answer It stays on until you mute it again or close the app!

      Answered by VictoriaD

  • QuestionHow long is the power cable ?

    Asked by Powercable.

    • Answer Hi Powercable. Thank you for taking the time to reach out to us with your question. The power cable for the Ring Pan-Tilt Indoor Cam is 10 feet long. Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today! Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionIs this camera support 500 internet speed

    Asked by K.

    • Answer Yes

      Answered by LindaC