Questions & Answers

Q: QuestionWhat is the maximum battery life of the Ring Power Pack?

• A:Answer The Ring Power Pack provides up to 8 hours of battery backup.

Q: QuestionDoes the Ring Power Pack work with any other Ring devices?

• A:Answer Yes, the Ring Power Pack is compatible with the eero 6 Extender.

Q: QuestionWhy is the Ring Power Pack useful?

• A:Answer The Ring Power Pack ensures your home security remains operational during power outages.

Q: QuestionHow long is the cord on the Ring Power Pack?

• A:Answer The cord length of the power pack is 0.5 feet.

Q: QuestionHow is the battery is charged, is there a plug that goes from the outlet to the battery? Is there a connection from the battery to the camera as well? I am looking for a back-up to keep the cameras activated in the event of a power disruption.

Asked 2 years ago by dittmda.

• A:Answer Hi Donald. Thanks for asking. Ring Power Packs are external backup batteries designed to provide extra power for Ring Alarm Pro and the eero 6 Extender. Ring Power Packs are meant to be plugged into your Alarm Pro all the time. When the power goes out, the Power Packs will keep your Alarm Pro on, and when the power returns, they will recharge themselves. If any additional information is needed regarding your Ring question, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 2 years ago by Ring

  
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Q: QuestionDoes the ring system have local storage? In the event of a power outage the battery packs will keep the system running but what about the wifi being out, does it have the ability to store event footage without a wifi connection?

Asked 2 years ago by Justin.

• A:Answer I assume you mean without an Internet connection. The Ring Alarm Pro has a micro-SD slot and with the proper subscription can store video from your cameras to the local storage before sending it to your Ring subscription with a caveat. Only devices connected to the Ring Alarm Pro base station will store to the micro-SD so if you are extending with the eero mesh the devices connected to the extenders might not save to the local storage.

  Answered 2 years ago by GriffinkeVerified Purchase

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