A:Answer Hi Glow,
We've designed our Ring Video Doorbells to be a simple DIY project, and provide the tools to install your device right within your Ring box. Depending on if you are hardwiring the Ring Doorbell to existing doorbell wires, or installing it to be used on battery power, you may find the instructions are slightly different. To find more information about which option may work better for you, please visit our Help Center at: https://support.ring.com/hc/en-us/articles/204252980. This article will go over the differences of hardwired and battery-powered options.
If you would like to see the exact steps for installing your Ring Doorbell, please follow the link I've provided here: https://support.ring.com/hc/en-us/articles/360041190411-How-to-Physically-Install-Your-Ring-Video-Doorbell-2nd-Generation-Without-an-Existing-Doorbell
I would love to ensure you are receiving the support you are seeking and kindly ask that you reach out to us directly with any other questions or concerns you may have. https://support.ring.com/hc/en-us
Thank you,
Caitlin with Ring