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Hi KJE, Thanks for reaching out. Our optional cloud service plan for $3/month allows you to access/download/share past Ring videos. Without this service, you'll still receive real-time video alerts on your smartphone as well as have access to Live View. Please feel free to email me at [email protected]. Kaitlyn R., Neighbor Satisfaction Specialist [email protected]
Sorry, there was a problem. Please try again later.I think they are still recorded and stored on the rain cloud, but you will not be able to access them without a paid subscription plan. They are kept for 60 days on the cloud.
Sorry, there was a problem. Please try again later.Your recordings will cease when the trial is over. It is only $30 per year, and if you need to have a photo of a criminal act, it will be there for a month to use and share with police, neighbors etc. I was going to figure out a way to record my own for cute tricks my dogs do, etc; but the day that I bought it ended Dec. 1st. So I had only one email, explaining that I needed to give them a credit card so my recording would repopulate! And due to my circumstances, they gave me a 30 day Extention because I just got out of hospital and bought this so I could answer the door without needing to physically answer it. So that was very helpful since it is painful to get out of bed right now. You can also pay $100 per year and get any of the products replaced if they are removed from the premises by a thief! So that is something to think about too!
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