“If you use the wires from the exciting doorbell do you have to use the battery.”

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• Yes. The battery is not intended to be removed. It will collect the power supplied and maintain that power at full charge. It also acts as a battery backup in case your power goes out.

  Answered by knights17 7 years ago

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• Hi Jtk, Great question. No, if you are going to hardwire your Ring Video Doorbell to your pre-existing doorbell, batteries will not be necessary. Thanks, Kaitlyn R., Customer Satisfaction Specialist [email protected]

  Answered by Ring 7 years ago

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