Questions & Answers
- Model:
- B08CKHPP52
- |
- SKU:
- 6450309
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Page Showing 121-140 of 184 questions
Q: QuestionDoes the ring need a bracket? If so does it come with it?
Asked by Cherryblossom.
- A:Answer Hello Cherryblossom, Great question. No, the Ring Video Doorbell Wired does not need a bracket to install it. For installation help, please see our help center article: https://support.ring.com/hc/en-us/articles/360054984332-Installing-Ring-Video-Doorbell-Wired. If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com: https://community.ring.com/. Thank you, Jamila with Ring.
Answered by Ring

Q: QuestionDoes it come with inferred option?
Asked by Peek.
- A:Answer Hello Peek, Great question! No, the Ring Video Doorbell Wired does not have an infrared viewing option. It does offer color night vision, though, so you can clearly see your visitors in low light conditions at nighttime. Here is a helpful article that details color night vision further: https://support.ring.com/hc/en-us/articles/360038559351-Understanding-Color-Night-Vision-and-Troubleshooting-Night-Vision. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Thank you, Alexis with Ring
Answered by Ring

Q: QuestionDoes the Ring App need to be open for the doorbell to ring on my phone?
Asked by 9398mower.
- A:Answer No if app installed on your phone it works in background - samsung android
Answered by Dan85
Q: QuestionCan I wire the football into a ring solar panel?
Asked by Maddie.
- A:Answer Hello Maddie, To clarify, the Ring Doorbell Wired can not be powered by a Ring Solar Panel. It does require a existing doorbell system, Ring plug-in adapter or transformer for power supply (10-24 VAC, 40VA max, 50/60Hz, or 24VDC, 0.5A, 12W. It is not compatiable with halogen or garden-lighting transformers. Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today. Thank you, Alexis with Ring
Answered by Ring

Q: QuestionCan the echo be programmed to ring/ chime with the doorbell or will I still need a chime to here the bell ring indoors?
Asked by Finally.
- A:Answer All models of Echo can be programmed through the Alexa app to chime when the door bell is pushed. If you have an Echo Spot or Show it will also show the video if you ask it to. “Alexa, show me the front door”. A couple things to keep in mind. Your current doorbell transformer is probably underpowerd and unable to keep constant video. You may have to purchase a new one. The hard part is finding it. Ours was in the crawl space attached to a junction box that required me to take apart a light. Installation was semi easy. Turn off the power, dismount the old, connect 5 wires on the new and remount it. As for using Alexa for the chime, the only issue we have encountered is that if someone turns the volume down, we can’t always here her say “ someone is at the front door” I decided to allow push notifications to my phone also because that is generally near me. Another thing to think about is the height of your current button. Ours was below the door handle and we could only see the stomach and chest of our visitors. I had to drill a hole higher, fish new wire down, and then wood fill, sand, and paint the old hole. One thing that I searched the internet for and never found a great answer, is how a back door bell works. There is a jumper wire that goes in your wall chime to bypass it for your front door, but I wondered if that would stop the back door from chiming. If you have a back door bell it will still function as it should. It will just use the wall chime as normal. This is because the jumper bypasses the front and there is another connector for the rear.. or vice versa depending where you look to install yours.
Answered by BassBrigade
Q: QuestionWhy do you have to pick a Separate App to use your ring doorbell that costs a extra $10 dollars a month ?)
Asked by Trucker.
- A:Answer No I didn't need any adapter or any other part for my ring
Answered by Mickey
Q: QuestionDo a solar battery charger come with this?
Asked by Solar.
- A:Answer No can connect to your doorbell wire!
Answered by Jackie
Q: QuestionCan you have a ring doorbell on your front and back door and still access both through the app?
Asked by Nick.
- A:Answer yes
Answered by deannie
Q: Questiondont have a doorbell or wiring can i hookup one ?
Asked by lenz.
- A:Answer Yes you can . I did the same to connect mine.
Answered by Jackie
Q: QuestionIs this Door Bell, I can used my Old wired Chimney???
Asked by Deepak.
- A:Answer What does doorbell is wired up like your old doorbell but it does not allow the chime in the house to ring
Answered by Carolann
Q: Questioni live on a corner and have 2 doors. visitors come to both door do i purchase 2 separate systems and will they work on the same APP?
Asked by VIc.
- A:Answer Yes to your Ring App
Answered by Jackie
Q: QuestionDoes any advertised ring WIRED doorbell, work with a plug in ADAPTOR?
Asked by Golfy.
- A:Answer Yes they Do !! I have two and they are different models and I was able to used the adapter
Answered by Vero
Q: QuestionWill this work with Google Nest?
Asked by Anonymous.
- A:Answer Never tired and used Ring products and app
Answered by Jackie
Q: QuestionMy WiFi signal strength is -65dBm and my Upload speed is 8.00 mbps (Gc that is to my front door. Would I be able to use this ring video doorbell with out any connection problems ?
Asked by Jake.
- A:Answer It will definitely work but there might be a small delay when communicating between your app and doorbell.
Answered by Soundcontrol
Q: QuestionWill this doorbell alert me on my Alexa instead of using the chime?
Asked by Will.
- A:Answer Alexa will tell you there is motion at your Front Door but will not sound a doorbell sound when the button is pressed.
Answered by Doorbell
Q: QuestionI have a wired regular doorbell and wondering after installation will it work like a regular doorbell where in I will hear the chime when somebody rings the doorbell or will I simply just notification on my phone that somebody is at the door? Thanks!
Asked by Mahi.
- A:Answer My doorbell transformer doesn’t sound when the bell is pressed. My Alexa will let me know when there is motion at my front door but won’t say the doorbell has been rung.
Answered by Doorbell
Q: QuestionHow many cameras are included?
Asked by REM.
- A:Answer One built into the doorbell.
Answered by Alex
Q: QuestionCan it fit over the peephole ?
Asked by Mo.
- A:Answer It does not fit over the peephole, it’s meant for where the doorbell would be. Ring makes another product for the peephole that works as such.
Answered by Franco
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