A:AnswerMy doorbell transformer doesn’t sound when the bell is pressed. My Alexa will let me know when there is motion at my front door but won’t say the doorbell has been rung.
A:AnswerHello Renee,
Yes, the free Ring app can be downloaded and installed on IOS devices running software 11.0 and higher. Here is a link that walks through the download process and provides links to the correct platform store: https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello Bob,
Great question! Here are the features below of the Ring Video Doorbell Wired:
Features Video:
1080 HD Live Video, Live View, Night Vision.
Motion Detection:
Advanced Motion Detection with Customizable Motion Zones.
Field of View:
155° horizontal, 90° vertical.
Audio:
Two way audio with noise cancellation.
If you have any further questions, please reach out to us directly at 18006561918. We look forward to hearing from you. -Jamila at Ring.
A:AnswerHello Itslis,
This device needs to be hardwired to an existing doorbell system or transformer with 10-24 VAC, 40VA max, 50/60Hz for continuous charging.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thanks,
Alexis with Ring
A:AnswerHello,
Yes, this device needs to be hardwired to an existing doorbell system or transformer with 10-24 VAC, 40VA max, 50/60Hz for continuous charging.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thanks,
Alexis with Ring
A:AnswerThis is where I was pleasantly surprised -the angle on this unit it great -I didn’t need to purchase and angle plate - the angle on this unit is better than the previous units
A:AnswerHi Sixx,
Excellent question! Yes, the Ring app allows one to access Live View video feed while abroad. So long as your mobile device and the Ring cameras have a stable internet connection, it won't be an issue.
If you have any further questions, please reach us directly. We're happy to help guide you through your home security journey.
Regards,
Marlom at Ring
