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Page Showing 21-40 of 126 questions
  • QuestionWhat do you do with the existing doorbell chime located on the wall in your house? Does that box have to be removed? Can I use a wired video doorbell with chime?

    Asked by Mari.

    • Answer I left the chime box up on the wall. The wired Ring doorbell came with a plug in chime. I bought 2 chimes so we can hear the notifications upstairs and down. The only drawback is i needed to install a voltage converter (transformer) to hook up to the wiring.. They are about $23 on amazon.

      Answered by GoHawks

  • QuestionI need minimum 3 receivers preferably 4

    Asked by DIKatz.

    • Answer I need a minimum of 1

      Answered by Dee404

  • QuestionHi..just wondering if you can use 1 chime box to 2 doorbells...or do you need a separate chime box for each one

    Asked by TJ.

    • Answer Hi TJ. Thanks for asking! Yes, you can set up multiple Ring devices with a single Ring Chime. When plugged into a standard wall socket, the Ring Chime produces an audio signal whenever you receive an alert from a Ring device for motion and doorbell announcements. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWhere I live at, we're NOT allowed to drill into the bricks on our Apt and the area I want to mount it to be perfect, so I was wondering would THIS RING Doorbell Camera work wirelessly and is it rechargeable?

    Asked by DJEric.

    • Answer Hi DJEric. Good question. No, the Ring Video Doorbell Wired must be hardwired to an existing doorbell system or transformer with 10–24 VAC, 40 VA max, and 50–60 Hz for continuous charging. While your Ring Video Doorbell Wired will still send Ring and Motion alerts to your mobile device, in order to hear an audible chime with Ring Video Doorbell Wired, you'll need to add a Ring Chime or Ring Chime Pro to your setup. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs this battery

    Asked by Natalie.

    • Answer No. works on existing house current.

      Answered by TerenceB

  • QuestionDoes this unit have a battery pack?

    Asked by Herbie.

    • Answer No, it requires a hard wire. If you have an existing doorbell wired from a chime in your home, it should wire up to that fairly easy using the old doorbells power source. The Ring App walks you thru the process step by step. Installed ours a few weeks ago with little issue.

      Answered by BryanG

  • QuestionIs there a person and animal detection?

    Asked by Shopper.

    • Answer It basically detects movement, maybe not from a chihuahua but from a bigger dog. It detects human movement easily

      Answered by Jona23

  • QuestionWhat type of Ring Chime comes with the doorbell: 1) Chime or 2) Chime Pro?

    Asked by Tony.

    • Answer Chime, with many varieties of sounds.

      Answered by Batman87

  • QuestionI have an old doorbell that has no wires so how would I hook up the Ring doorbell.?

    Asked by Linda.

    • Answer Hello Linda, The Ring Video Doorbell Wired is a hardwired only doorbell, therefore, it does not have the option to power it via a battery. The Ring Doorbell Wired must be hardwired to a transformer with 10-24 VAC, 20-40VA max, and 50/60Hz. This doorbell can also be powered by the Ring Plug-in Adapter. If you prefer a doorbell that has a removable and rechargeable battery pack, we'd like to suggest our Ring Video Doorbell 3. Please visit the following link to learn more about Video Doorbell 3: https://ring.com/products/video-doorbell-3 Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring

      Answered by Ring

  • Questionis ring compatible with android

    Asked by ernie.

    • Answer Yes. I have an android phone & it works great

      Answered by CheriF

  • QuestionCan I view the ring doorbell online if I am out of the Country and my phone no longer works?

    Asked by Candy.

    • Answer Hello Candy, Great question. Yes, you can go to ring.com to view your Ring devices if your phone is not currently working. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring

      Answered by Ring

  • QuestionWhen will the product be available to ship? Should I order now or wait? Please advise

    Asked by RingUser.

    • Answer Hello RingUser, The Ring Video Doorbell Wired is now available for purchase. Please visit Ring.com, Amazon.com or an authorized local retailer to make your purchase. Regards, Marlom at Ring

      Answered by Ring

  • QuestionWas told Ring doorbell was available 2-17-2021. Still hasn't shipped or received. It's available at other stores so when is it available for pick-up or shipping?

    Asked by B00803.

    • Answer Hello B00803, The launch date of this device was February 17th, 2021. Please contact Best Buy customer service to locate your order, if you have not received it yet. For any additional Ring related questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionDid need subscription?

    Asked by Yoyo.

    • Answer Hi Yoyo. Thank you for reaching out to us with your question. Ring products provide their standard features such as instant alerts, live view, and two-way talk without any subscription. Ring Protect Plans offer downloading and sharing video capabilities and additional features for those who want them. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionIs it compatible with iPhones?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out to us with your question. Yes, the Ring app requires iOS 17 (or higher), or Android 9 (or higher). If your mobile device does not have the latest operating system, you may not be able to access the Ring app, or the Ring app and its features may not work as expected. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionIf you buy two sets, can they be connected so each doorbell activates both chimes?

    Asked by Tonya.

    • Answer Hi Tonya. We appreciate the time you have taken to ask this question. Yes, the Ring Chime can play audio alerts when motion is detected on your Ring devices or when someone presses your Ring doorbell. Different alert tones can be selected for motions and rings but separate alert tones cannot be set for multiple devices. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWill the ring door bell connect to the Ring app I currently have for my other Ring cameras

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out to us with your question. Yes, you can setup the Ring Video Doorbell Wired in the same Ring app as your Ring cameras. Ring devices can be setup at the same or separate locations and wifi networks under the same Ring account. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDo you have to subscribe to the app for this to doorbell to work with your phone?

    Asked by Anonymous.

    • Answer Yes. I did that so incase I ever need to retrieve the video.

      Answered by Echoshow8

  • Questionhow loud is the door bell chime

    Asked by manny.

    • Answer I have a 2000 square foot house and I am able to hear the Ring Chime in every interior room of the house.

      Answered by BrettR

  • Questiondoes this ring doorbell come with a 15% wedge for mounting ?

    Asked by Anonymous.

    • Answer I did not have one in my box.

      Answered by Echoshow8