Questions & Answers

Q: QuestionWill I get notifications on my phone from this doorbell?

• A:Answer Yes, you will get mobile notifications.

Q: QuestionIs installation hardware included with this doorbell?

• A:Answer Yes, installation hardware is included.

Q: QuestionDoes this doorbell record audio?

• A:Answer Yes, this doorbell records audio.

Q: QuestionDoes this doorbell work with Alexa?

• A:Answer Yes, this doorbell works with Amazon Alexa.

Q: QuestionCan I talk to visitors through this doorbell?

• A:Answer Yes, you can talk to visitors with Two-Way Talk with Audio+.

Q: QuestionDoes this doorbell have a motion sensor?

• A:Answer Yes, this doorbell has a motion sensor.

Q: QuestionCan this be hardlined into the network via Cat 6 or another data cable or is it only WiFi

Asked 2 months ago by LeoR.

• A:Answer Yes, it can be hardwired with only a POE+ data cable and does NOT need Wi-Fi!!

  Answered 2 months ago by HloveVerified Purchase

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre there different color covers in the box?

Asked 4 months ago by PrakashB.

• A:Answer No, mine was delivered with only one cover as shown online

  Answered 2 months ago by HloveVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf this is POE, why does it use WiFi to connect,?

Asked 5 months ago by Jhud.

• A:Answer Hi Jhud. Thank you for reaching out to us with your question. The Ring Wired Doorbell Pro PoE (3rd Gen) requires an ethernet connection or an 802.11ax wifi connection at 2.4GHz or 5GHz with a minimum average upload speed of 15 Mbps. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 5 months ago by Ring

  
  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)