Questions & Answers

Q: QuestionCan I control the vacuum cleaner with my smartphone?

• A:Answer Yes, you can customize cleaning modes, schedule cleanings, and track the F25 ACE's performance through the Roborock app.

Q: QuestionHow does the vacuum cleaner prevent hair from getting tangled in the roller?

• A:Answer The JawScrapers™ technology prevents hair from clogging the roller, ensuring a streak-free clean on all surfaces.

Q: QuestionHow does the vacuum cleaner handle different levels of dirt?

• A:Answer The DirTect™ Smart Sensor detects debris and adjusts suction power accordingly for optimal cleaning.

Q: QuestionDoes this vacuum cleaner have a self-cleaning feature for the roller?

• A:Answer Yes, the F25 ACE has an intelligent self-cleaning and drying system for the roller after each use.

Q: QuestionWhat kind of floors can this vacuum cleaner be used on?

• A:Answer The Roborock F25 ACE is compatible with all floor types.

Q: QuestionDoes it clean carpets too?

Asked 4 months ago by Horte.

• A:Answer Hi, Thanks for your question. We don't recommend that you use F22 Ace on carpets. You can try our F25 Ace combo.

  Answered 4 months ago by Roborock support

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Q: QuestionHow many revolutions per minute does the roller do when it’s running?.

Asked 4 months ago by Jp.

• A:Answer Hi, Thanks for your question. The rpm for F25ACE should be 450.

  Answered 4 months ago by Roborock support

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