Questions & Answers

Q: QuestionWhat type of outlets does this surge protector have?

• A:Answer This surge protector is equipped with two standard 15A AC outlets.

Q: QuestionWhat is the amperage of this surge protector?

• A:Answer This surge protector has a 15 amp capacity.

Q: QuestionHow many joules does this surge protector absorb?

• A:Answer This surge protector can absorb up to 1,080 joules.

Q: QuestionDoes this surge protector include a wall plate?

• A:Answer Yes, a wall plate is included with this surge protector.

Q: QuestionWhy is this surge protector's design unique?

• A:Answer This surge protector has an in-wall design, eliminating the need for a separate surge protector.

Q: QuestionCan it be used on a refrigerator plug?

Asked 2 years ago by OmegaLady.

• A:Answer I used the Insignia version of this on my refrigerator. Bought it from Best Buy.

  Answered 2 years ago by rwully

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Q: QuestionWould this be useless on an ungrounded outlet?

Asked 1 year ago by JayKay.

• A:Answer Yes it will add finction of grounding an outlet withiut a ground wire. You should use the enclosed sticker to designate that it is not GFI-Protected (that requires a grounding wire).

  Answered 1 year ago by RobbVerified Purchase

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Q: QuestionWhy is there a warning note in the box stating not to install if there is less than 30 feet of cable between the out let and breaker box ?

Asked 1 year ago by Jojo.

Q: QuestionHi - I get lots of power outages in Florida and when the power comes back, certain appliances keep getting damaged. They start malfunctioning or not work at all. would this help regulate the voltage and protect the appliances when I get outages?

Asked 1 year ago by Owen.

Q: QuestionA Tech Insider Network Member's Review claims these have a Reset button, but I do not see it mentioned in the Specs, or on the box, or in the Installation instructions. Does it have a Reset, and if not, why has no one addressed this in over a year?

Asked 1 year ago by TheDogsCar.

• A:Answer I suppose the insider made a mistake, i do not think there is a reset button on the product.

  Answered 7 months ago by KeithL

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Q: Question* Is the Surge Protection in this device MOV or some other type (i.e. GDT)? * If they are MOV, when the MOV wear out and no longer protects the connected device, do the outlets continue to work?

Asked 1 year ago by Kilimar.

• A:Answer Thank you for your inquiry The surge protection in the Rocketfish™ 2-Outlet In-Wall Surge Protector is most likely MOV (Metal Oxide Varistor). When the MOV wears out and no longer provides surge protection, the outlets will continue to work as normal but without surge protection. It is recommended to replace the surge protector to ensure ongoing protection for connected devices. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-2-outlet-in-wall-surge-protector-white/6517578.p?skuId=6517578

  Answered 1 year ago by RocketfishCustomerSupport

  
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Q: QuestionCan this be used to replace a GFCI outlet?

Asked 1 year ago by Martin.

• A:Answer Thank you for your inquiry! No, a Rocketfish™ 2-Outlet In-Wall Surge Protector cannot be used to replace a GFCI outlet. A GFCI outlet is designed to protect against electrical shocks in wet environments, while a surge protector is designed to protect against power spikes and surges in electrical currents. They serve different functions and cannot be used interchangeably. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-2-outlet-in-wall-surge-protector-white/6517578.p?skuId=6517578

  Answered 1 year ago by RocketfishCustomerSupport

  
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Q: QuestionWhat is the clamping voltage of this?

Asked 1 year ago by Huey.

• A:Answer Hi Muse, thank you for showing interest in our product. The Clamping voltage of this Rocketfish™ - 2-Outlet In-Wall Surge Protector is around 500V. If you need more product information, check the link below. Have a nice day! Patricia | Rocketfish Support https://www.bestbuy.com/site/rocketfish-2-outlet-in-wall-surge-protector-white/6517578.p?skuId=6517578

  Answered 1 year ago by RocketfishCustomerSupport

  
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Q: QuestionI’m a novice and looking to convert a 2-outlet into a 4-outlet to rid myself of the bulky surge protector. Can I install this in a 4-out and use the Rocketfish as the primary outlet and then jump to an ordinary 2-outlet?

Asked 1 year ago by Dabphr.

• A:Answer Hi Dabphr, The model number deleted out. Can you resubmit the model number? Ritchie |Rocketfish Support https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by RocketfishCustomerSupport

  
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Q: QuestionHow many joults will this portector take

Asked 2 years ago by Johnny.

• A:Answer Believe the manufacturer's spec of 1080 Joules. This number is related to the SURGE voltage and duration and not to the operating voltage or current.

  Answered 2 years ago by Anonymous

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