A:Answer Hi! Thanks for your question.
Return & Exchange Policy
Original Receipt
The original receipt, gift receipt or packing slip is required for all returns and exchanges. If returning or exchanging an item in a Best Buy store, a valid photo ID is also required.
Return & Exchange Period
•30 days for all products
If you have any further questions on this issue or would like to speak with a live agent, please call: 1-888-BESTBUY