Questions & Answers

Q: QuestionWhat are the differences between the ROKU 3930R and 3960R?

Asked 3 years ago by Matt.

• A:Answer Hi, Matt! The 3960R now has dual band Wifi!

  Answered 3 years ago by Roku Team

  
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Q: QuestionDoes this have HDMI out so I can add an inline HDMI to analog adapter to play videos on an old CRT TV

Asked 4 months ago by JYFORTES.

This question was asked about the related product: Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black

• A:Answer Hello JYFORTES, Yes you could do that. Please visit Roku Support for any product or support related questions at https://support.roku.com/ or call 408-556-9391

  Answered 4 months ago by Roku Support

  
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Q: QuestionDo the Roku express need wifi or the internet to work

Asked 8 months ago by Roc.

This question was asked about the related product: Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black

• A:Answer yes.

  Answered 5 months ago by gdiva

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Q: QuestionDoes this work like a Chromecast? Can I cast youtube or anything off my phone?Threw this to my tv

Asked 1 year ago by Ren.

• A:Answer Yes it does work like chromecast. You absolutely can cast YouTube or mirror your phone to the Roku to display on your tv.

  Answered 10 months ago by TYNGVerified Purchase

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Q: QuestionDoes it work in Mexico?

Asked 1 year ago by edgar.

• A:Answer Hello Edgar, yes Roku devices work in Mexico.

  Answered 1 year ago by Roku Team

  
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Q: QuestionWhy does my Roku express keep rebooting?

Asked 1 year ago by Lanaysia.

• A:Answer If you have it plugged into your TV as the power source sometimes it will do that because it can consider that a weak power source. I had that problem until I plugged it into a wall adapter. Good luck, Hope this helps.

  Answered 5 months ago by gdivaVerified Purchase

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Q: QuestionWhy is my Roku express no longer working?

Asked 1 year ago by Anonymous.

• A:Answer It’s not plugged in or connected correctly. You have your tv tuned to the wrong input. If the power indicator light is on it works. check alll connection and power on tv.

  Answered 10 months ago by TYNGVerified Purchase

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Q: QuestionCan you use a Roku with just a TV antenna?

Asked 1 year ago by Anonymous.

• A:Answer I actually have not try it without cable

  Answered 1 year ago by GarcielaBVerified Purchase

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Q: QuestionI have optimum so I have internet and cable I get abc,nbc and cbs As well as cable channels. Can I get the local stations and some kind of tv guide

Asked 1 year ago by Glenn1.

• A:Answer You can get the tv network apps on it. Exp: Fox, NBC ext.

  Answered 1 month ago by atcnoh06Verified Purchase

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Q: QuestionWill this work with my samsung blurry & Emerson tv to get netflix?

Asked 1 year ago by Cc.

• A:Answer It comes out of the box with Netflix access built-in. You need to have a Netflix account, of course.

  Answered 1 year ago by MLTHO5Verified Purchase

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Q: QuestionDoes this Roku express will allow me to gain access to peacock TV. I have a samsung smart TV but it does not have peacock TV accessible? If not how can I get peacock tv app accessible to my samsung smart tv?

Asked 1 year ago by Kiesha07.

• A:Answer You load the app on the Roku. You will need a subscription to watch, but I can confirm that the Peacock app works.

  Answered 1 year ago by ChrisVerified Purchase

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Q: QuestionCan I use this with an Amazon Fire smart tv? It streams already but I’m hooking it up to a Jubilee tv hub and they say I’ll need a Roku.

Asked 1 year ago by Anonymous.

• A:Answer Yes this device works on any tv with an HDMI port.

  Answered 1 year ago by Roku Team

  
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Q: QuestionIs it possible to connect a 8 year old Bose speaker system to my new Roku 40 " TV?

Asked 1 year ago by jerry.

• A:Answer I think Bose is adaptable to use with anything no matter how old it is so long as you have the right connecting cables.

  Answered 5 months ago by gdivaVerified Purchase

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Q: QuestionIt says no TV controls but, can you still watch the news and sports channel? Is it compatible with any TV?

Asked 1 year ago by Robertfelch82.

• A:Answer The remote that comes with it has Chanel selection arrows and volume. It works with my off brand TV. So probably most TVs? I’d check Rokus website to be sure. Channels you get may depend on your subscriptions some are included & some is just access to your subscriptions (like Paramount +) etc.

  Answered 1 year ago by CardgifterVerified Purchase

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Q: QuestionDo you receive local TV stations with this? ABC, NBC ??

Asked 1 year ago by Deber.

• A:Answer We do because we have Direct TV. Not sure how it works without that added.

  Answered 1 year ago by CardgifterVerified Purchase

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Q: QuestionCan it works in Italy?

Asked 1 year ago by Fabriemme66.

• A:Answer Hello Fabriemme66, yes Roku works in Italy. The Tv device should update once connected to the internet over there.

  Answered 1 year ago by Roku Team

  
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Q: QuestionCan I use headphones?

Asked 1 year ago by Michelle.

• A:Answer Yes, if your TV has aux in for headphones. The media player connects to the TV audio through an HDMI cable, so it does not have a speaker in it.

  Answered 5 months ago by gdivaVerified Purchase

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Q: QuestionHow many Tv's can be used with standard Roku and is it possible to connect a DVR to the system?

Asked 1 year ago by Duncan.

• A:Answer 1 tv per remote. For built in if you’re paying for or it’s included in your plan

  Answered 1 year ago by LindaVerified Purchase

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Q: QuestionCan this be used as Ota tv antenna

Asked 1 year ago by Bucket.

• A:Answer Hello Bucket, no this device is not an ota antenna but does offer fee live tv through the Roku channel if you have wifi.

  Answered 1 year ago by Roku Team

  
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