Questions & Answers

Name: Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - White
Brand: Samsung
SKU: 6460799
Price: 260.99 USD
Rating: 4.4 (882 reviews)

Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - White

Model:: ME16A4021AW/AA; |
SKU:: 6460799

User rating, 4.4 out of 5 stars with 882 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 120 questions

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QuestionDoes this unit has an exhaust
Asked 1 month ago by Anonymous.
- Answer Greetings, Yes, this microwave is equipped with a powerful 300 CFM exhaust fan. Its exhaust system is convertible, meaning it can be set up to vent air to the outdoors (horizontally or vertically through ductwork) or to recirculate the air back into the kitchen using the charcoal filter if external ducting is not available. Have a great day. -John
  Answered 1 month ago by Samsung
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QuestionIs thi unit has a exhaust
Asked 1 month ago by Anonymous.
- Answer Hi there, Yes, this microwave is equipped with a powerful 300 CFM exhaust fan. Its exhaust system is convertible, meaning it can be set up to vent air to the outdoors (horizontally or vertically through ductwork) or to recirculate the air back into the kitchen using the charcoal filter if external ducting is not available. Have a great day. -John
  Answered 1 month ago by Samsung
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QuestionWhat is needed for exhaust hook up
Asked 1 month ago by Fm.
- Answer Greetings, An exhaust adapter is needed to install the hookup. A qualified technician or service company must install this appliance. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289, H. 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. -Ricardo
  Answered 1 month ago by Samsung
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QuestionDoes this microwave vent to outside or is it vented indoors
Asked 2 months ago by Shari.
- Answer This only vented indoors but works well
  Answered 1 month ago by DarrinZ
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QuestionAre the numbers light up when your kitchen is dark or just the time is displayed. ?
Asked 4 months ago by Brandnew.
- Answer Yes
  Answered 3 months ago by ArmandoH
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QuestionDoes this model come with wall brackets?
Asked 5 months ago by Anonymous.
- Answer Yes
  Answered 3 months ago by ArmandoH
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QuestionWhat wall mount kit do I need I want to mount this above my samsung stove
Asked 9 months ago by Rck.
- Answer It comes with all the hardware you will need
  Answered 8 months ago by LeroyS
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QuestionFan goes on automatically after something has been in the microwave. It happens 3 times in a row. This microwave is only 14 months old. This is very upsetting.
Asked 9 months ago by marieteacher.
- Answer Ours failed after ten months and Samsung didn’t honor their warranty.
  Answered 3 months ago by user111672
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QuestionDoes this Samsung 1.6 cu ft microwave come in white
Asked 9 months ago by white.
- Answer It's white on the inside
  Answered 2 months ago by user170928
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QuestionWhat can I do if the door handle breaks? How can I fix/replace? Thank you!
Asked 10 months ago by SarahR.
- Answer Hi SarahR, You can contact our Samsung Parts Team to check the availability and compatibility of the replacement door handles. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. You can order part number DE94-04313F for the microwave handle. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148317710) to help our team pull up your information when you message us. Have a great day, -Ernest-
  Answered 10 months ago by Samsung
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QuestionMy handle broke after 10 months. Is there a replacement?
Asked 11 months ago by Anonymous.
- Answer Greetings! We are glad to answer your question about this Samsung microwave model. I have shared below the website of our authorized distributor for parts and accessories. Please visit the website to check on the availability of a compatible door handle. Samsung Parts: https://samsungparts.com/pages/supports Leo
  Answered 11 months ago by Samsung
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QuestionHi. The installation instructions for the wall mounting bracket refer to holes A, B, C. On the diagram I see holes A and B. But not C. Am I missing something? Thanks for your help!
Asked 11 months ago by Eli.
- Answer Hi Eli, No, you aren't missing anything. Hole C should be located in the middle of the wall plate. I have shared the installation guide of this model below. Please visit the link and turn to page 10 to align the wall plate and its instructions. https://downloadcenter.samsung.com/content/EM/202109/20210903120631727/SMH8165_XAA_DE68_03587A_10_EN.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1148131338 to help our team pull up your information. Leo
  Answered 11 months ago by Samsung
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QuestionDo you have an over the range microwave with cfm of 400 or higher?
Asked 1 year ago by microwave.
- Answer Yes
  Answered 11 months ago by user910060
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QuestionCan I pick up this item from Best Buy in Springfield
Asked 1 year ago by Moe.
- Answer Hi Moe, To assist you if you can pick up the microwave at the store, you can get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe
  Answered 1 year ago by Samsung
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QuestionDoes microwave come with charcoal filter
Asked 1 year ago by Anonymous.
- Answer Greetings, Yes, a charcoal filter is included in the package upon purchasing this microwave model. For reference, please see page 8 of the manual link below for the included parts of the microwave. User manual https://downloadcenter.samsung.com/content/UM/202408/20240829161719830/O_01._IB_FULL_ME16A4021A_AA_MD3_EN.pdf Have a lovely day. -Kimberly
  Answered 1 year ago by Samsung
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QuestionHow far apart are the two screws on the top cabinet? I am replacing an older microwave and want to check if I can reuse the same holes or will need to drill new ones. Where can I find the pdf of the top cabinet template with measurements?
Asked 1 year ago by rprox721.
- Answer Hi rprox721, Thank you for reaching out to us. We are glad to answer your inquiry. We recommend checking the link below for accurate details on the required hole distance for installing the microwave and refer to page 10. For guidelines on the complete installation process for the microwave, you may check pages 7-17. Quick guide https://downloadcenter.samsung.com/content/EM/202109/20210903121037841/ME4000R_ME19R7041FS_AA_DE68_04585A_00_EN.pdf Have a lovely day. -Kimberly
  Answered 1 year ago by Samsung
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QuestionDo I need anew power cord with my new purchase? What other accessories go with this item
Asked 1 year ago by Anonymous.
- Answer No you do not unless your power outlet is different but then you need to change the outlet
  Answered 1 year ago by MichaelB
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QuestionCan this be mounted under a cabinet that has less than 12 inches depth? The depth of the cabinet I want to install this is about 10-11 inches.
Asked 1 year ago by lily.
- Answer Yes lily, the max depth is limited to 12 inches deep. Please see page 7 -17 under the "MOUNTING SPACE" of the installation manual. Manual https://downloadcenter.samsung.com/content/EM/202109/20210903120631727/SMH8165_XAA_DE68_03587A_10_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147162304) to help our team gather your information. Have a great day. ^Charles
  Answered 1 year ago by Samsung
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QuestionThe light that shines over the range on this microwave is very dim. It's 40 watts. Can we get a larger watt (60 watt) that will be compatible?
Asked 1 year ago by Patti.
- Answer Not sure about using 60 watt. We replaced with an LED bulb and now light is so much more brighter and white over the yellow look of regular bulb
  Answered 1 year ago by Stuart15
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QuestionAre installation people going to remove my old over the range microwave to install the new one?
Asked 1 year ago by Doc.
- Answer Dear Valued BestBuy Client, To better assist you with this, don't hesitate to get in touch with our Best Buy Customer Service department at (888) 237-8289, which is available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry if their installation folks replace the older unit with the new microwave for the installation. Have a great day. ^Charles
  Answered 1 year ago by Samsung
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Showing 21-40 of 120 questions

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Questions & Answers

Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - White

Q: QuestionDoes this unit has an exhaust

Q: QuestionIs thi unit has a exhaust

Q: QuestionWhat is needed for exhaust hook up

Q: QuestionDoes this microwave vent to outside or is it vented indoors

Q: QuestionAre the numbers light up when your kitchen is dark or just the time is displayed. ?

Q: QuestionDoes this model come with wall brackets?

Q: QuestionWhat wall mount kit do I need I want to mount this above my samsung stove

Q: QuestionFan goes on automatically after something has been in the microwave. It happens 3 times in a row. This microwave is only 14 months old. This is very upsetting.

Q: QuestionDoes this Samsung 1.6 cu ft microwave come in white

Q: QuestionWhat can I do if the door handle breaks? How can I fix/replace? Thank you!

Q: QuestionMy handle broke after 10 months. Is there a replacement?

Q: QuestionHi. The installation instructions for the wall mounting bracket refer to holes A, B, C. On the diagram I see holes A and B. But not C. Am I missing something? Thanks for your help!

Q: QuestionDo you have an over the range microwave with cfm of 400 or higher?

Q: QuestionCan I pick up this item from Best Buy in Springfield

Q: QuestionDoes microwave come with charcoal filter

Q: QuestionHow far apart are the two screws on the top cabinet? I am replacing an older microwave and want to check if I can reuse the same holes or will need to drill new ones. Where can I find the pdf of the top cabinet template with measurements?

Q: QuestionDo I need anew power cord with my new purchase? What other accessories go with this item

Q: QuestionCan this be mounted under a cabinet that has less than 12 inches depth? The depth of the cabinet I want to install this is about 10-11 inches.

Q: QuestionThe light that shines over the range on this microwave is very dim. It's 40 watts. Can we get a larger watt (60 watt) that will be compatible?

Q: QuestionAre installation people going to remove my old over the range microwave to install the new one?

Most-viewed items

QuestionDoes this unit has an exhaust

QuestionIs thi unit has a exhaust

QuestionWhat is needed for exhaust hook up

QuestionDoes this microwave vent to outside or is it vented indoors

QuestionAre the numbers light up when your kitchen is dark or just the time is displayed. ?

QuestionDoes this model come with wall brackets?

QuestionWhat wall mount kit do I need I want to mount this above my samsung stove

QuestionFan goes on automatically after something has been in the microwave. It happens 3 times in a row. This microwave is only 14 months old. This is very upsetting.

QuestionDoes this Samsung 1.6 cu ft microwave come in white

QuestionWhat can I do if the door handle breaks? How can I fix/replace? Thank you!

QuestionMy handle broke after 10 months. Is there a replacement?

QuestionHi. The installation instructions for the wall mounting bracket refer to holes A, B, C. On the diagram I see holes A and B. But not C. Am I missing something? Thanks for your help!

QuestionDo you have an over the range microwave with cfm of 400 or higher?

QuestionCan I pick up this item from Best Buy in Springfield

QuestionDoes microwave come with charcoal filter

QuestionHow far apart are the two screws on the top cabinet? I am replacing an older microwave and want to check if I can reuse the same holes or will need to drill new ones. Where can I find the pdf of the top cabinet template with measurements?

QuestionDo I need anew power cord with my new purchase? What other accessories go with this item

QuestionCan this be mounted under a cabinet that has less than 12 inches depth? The depth of the cabinet I want to install this is about 10-11 inches.

QuestionThe light that shines over the range on this microwave is very dim. It's 40 watts. Can we get a larger watt (60 watt) that will be compatible?

QuestionAre installation people going to remove my old over the range microwave to install the new one?