Questions & Answers

Name: Samsung - 1.6 cu. ft. Over-the-Range Microwave
Brand: Samsung
SKU: 3897003
Price: 199.99 USD
Rating: 4.4 (2413 reviews)

Samsung - 1.6 cu. ft. Over-the-Range Microwave

Model:: ME16H702SEB; |
SKU:: 3897003

User rating, 4.4 out of 5 stars with 2413 reviews.

Highly rated by customers for:

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QuestionWhat is the replacement bulb for the microwave stove top light? It's 40W but is the bulb type a T8? Do you sell these at Best Buy?
Asked 5 years ago by Kitkat1.
- Answer Hello! Replace the bulb with a 40 watt incandescent bulb. You can check with your local home improvement store for a new bulb. Thank you for being a Samsung customer! ^Lena
  Answered 5 years ago by Samsung
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QuestionHow ME16H702SES How do I turn off the turn table when cooking with larger dishes? Thank you.
Asked 7 years ago by Maggie.
- Answer The turntable cannot be disabled.
  Answered 7 years ago by CommunityAnswer
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QuestionWhat are the dimensions
Asked 8 years ago by Anonymous.
- Answer Look at the description, it gives you exact dimensions.
  Answered 8 years ago by DogLover
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QuestionVent ShaftHello! Can anyone tell me if you have to install a ventilation shaft for this microwave?
Asked 9 years ago by Ally.
- Answer No it is already equipped to vent out into the kitchen which does put the hot air back in the kitchen. So the only reason you would install a ventilation shaft is if you don't want the hot air released back into the kitchen. I just bought this microwave and it will be installed next week, mine will be vented back into my kitchen because I don't have a vent shaft. I hope this helped. Also, I want to comment on the fact that there seems to be some confusion about this microwave being mounted over the stove. So I just want to call attention to the title of this microwave because it states this is an Over-the -Range Microwave. Range and stove are the same, so yes it does mount above the Range/Stove. The only way I can see that you wouldn't be able to mount it over the Range is if you have a free standing stove with no cabinets above the stove or on the sides of it like my father who lives in a older home.
  Answered 9 years ago by MorganH
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QuestionMicrowave not Heating. Model; ME16H702SESBought my microwave back in March of this year, & just installed in a week ago, now being September 2015, can I get it replaced? or can it be in demo mode & causing it not to heat. The model I Have does not have 'my settings' or 'control panel.' Model; ME16H702SES
Asked 10 years ago by Maritza.
- Answer Hello Maritza, Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it's not heating and your microwave does not have settings or control panel. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001963/ to guide you of your microwave is not heating or has stopped working. You can also check this link https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf for the user's manual and go to page 9 to check for the control panel. Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144534028. -Noraina
  Answered 3 years ago by Samsung
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QuestionWhat is the size of the mounting bolts for the Samsung over the range microwave ME16H702SES? Specifically the bolts that screw through the top of the unit. Can i buy something like it at a hardware store?
Asked 6 years ago by Jay.
- Answer Came with everything you need to install it.
  Answered 5 years ago by JeffKat
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QuestionI have a vent hood over my stove - does this get removed first?Does the vent hood get replaced by the microwave?
Asked 9 years ago by Lynn.
- Answer Yes the microwave will replace the vent hood. The microwave has a built in vent that can be vented outside or recirculated back into your kitchen.
  Answered 9 years ago by Joey
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QuestionWhere to find mounting templates?Ms. Samsung: We purchased this microwave but have misplaced the user guide and installation instructions. I do have the mounting hardware package. Is there somewhere I can download or order the mounting templates? Thanks!
Asked 10 years ago by cjim22.
- Answer contact Samsung support chat and they will mail you a template. May take a while to get tho.
  Answered 3 years ago by Anonymous
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Questions & Answers

Samsung - 1.6 cu. ft. Over-the-Range Microwave

Q: QuestionWhat is the replacement bulb for the microwave stove top light? It's 40W but is the bulb type a T8? Do you sell these at Best Buy?

Q: QuestionHow ME16H702SES How do I turn off the turn table when cooking with larger dishes? Thank you.

Q: QuestionWhat are the dimensions

Q: QuestionVent ShaftHello! Can anyone tell me if you have to install a ventilation shaft for this microwave?

Q: QuestionWhat is the size of the mounting bolts for the Samsung over the range microwave ME16H702SES? Specifically the bolts that screw through the top of the unit. Can i buy something like it at a hardware store?

Q: QuestionI have a vent hood over my stove - does this get removed first?Does the vent hood get replaced by the microwave?

Q: QuestionWhere to find mounting templates?Ms. Samsung: We purchased this microwave but have misplaced the user guide and installation instructions. I do have the mounting hardware package. Is there somewhere I can download or order the mounting templates? Thanks!

QuestionWhat is the replacement bulb for the microwave stove top light? It's 40W but is the bulb type a T8? Do you sell these at Best Buy?

QuestionHow ME16H702SES How do I turn off the turn table when cooking with larger dishes? Thank you.

QuestionWhat are the dimensions

QuestionVent ShaftHello! Can anyone tell me if you have to install a ventilation shaft for this microwave?

QuestionWhat is the size of the mounting bolts for the Samsung over the range microwave ME16H702SES? Specifically the bolts that screw through the top of the unit. Can i buy something like it at a hardware store?

QuestionI have a vent hood over my stove - does this get removed first?Does the vent hood get replaced by the microwave?

QuestionWhere to find mounting templates?Ms. Samsung: We purchased this microwave but have misplaced the user guide and installation instructions. I do have the mounting hardware package. Is there somewhere I can download or order the mounting templates? Thanks!