A:AnswerThanks for your interest. At this time Samsung does not have a 36" microwave available. I would suggest contacting your local Best Buy Appliance Team, your cabinet manufacturer or a kitchen designed for assistance locating a filler kit that would enable the 30" microwave to be installed in a 36" opening.
- Ms. Samsung
A:AnswerNo, it is a little higher than 15.25" (it is 16.5" high). Shouldn't be hard to block it out from the wall, though. You could use masonite or plywood in different thicknesses that would work well. I had to do it for mine for the same reason.
A:AnswerYes, you can set it up that way. It will vent through a filter then blow straight up at the front of the unit. It is designed for 12" deep cabinets.
A:AnswerThanks for your question. If you're planning to install an external vent that connects to the back of the microwave, you'll need to have access to that connection through the wall to the back of the microwave where the connection is located. This is usually done when the house is first constructed or during a significant renovation.
The reason the installation guide includes instructions for sealing the connection to a top-vented microwave is that the cabinet provides the access needed to that area after the microwave is in place.
- Ms. Samsung
A:Answerwelll measure from the wall out 18 inches. bingo depending if the back is flush to wall may be 17.69" then measure how far the microwave sticks out. Remember the hinge on the left my impede if recessed to far back
A:AnswerYes. It can be set up to direct the vent up and outside through a pipe, or directly out the front at the top of the unit. Easy to setup and install.
A:AnswerNeither BestBuy.com nor our U.S. retail stores carry replacement microwave parts, but you may be able to find the items you're looking for through our parts department. To browse our selection online, simply click on the "PartStore" link at the bottom of any page on BestBuy.com.
A:AnswerThanks for the question. Unfortunately, I don't have the templates available from the SMH7185 to determine if they're the same as the those for the SMH1816. If you do still have the SMH7185 templates, check the ID number that's printed on them (they should start with "DE68-"). The ID numbers for the SMH1816 are DE68-03142B for the rear wall template, and DE68-03843A for the top cabinet template. I've attached pictures of these for your reference, but please keep in mind that these pics are not sized appropriately to be used as actual templates.
- Ms. Samsung
A:AnswerThanks for the question. The SMH1816B does not have a button specifically for cooking rice. I would suggest checking the rice packaging for microwave-specific cooking instructions. The ME179KFETSR Speed Oven, however, does have a pre-set menu for cooking a variety of items, including rice and other grains. For more information, feel free to download a pdf of the user manual from Samsung's website for easy reference.
- Ms. Samsung
A:AnswerThanks for your interest. The SMH1816S is designed to be installed under a standard 12-13" cabinet. Installing it under a 15" cabinet in the traditional manner would obstruct the hidden exhaust vent on the top front of the unit, so would not be recommended. The back of the microwave needs to be supported by the mounting bracket which enables the microwave to be flush with the rear wall. I would suggest consulting a kitchen designer or carpenter to determine whether an alternative surface can be installed behind the microwave that would provide enough support for the mounting bracket, and therefore the microwave itself.
- Ms. Samsung
A:AnswerI'm sorry to hear you're having an issue with your SMH1816S. Please contact 888-BEST BUY or 800-SAMSUNG for assistance determining the cause of the issue and finding a solution.
Thank you,
Ms. Samsung
A:Answerthat would be the magnetron engaging. The most failed part in todays microwaves. On start, It takes a few sec to purge the radiation or less stress on the unit, then produces the load noise of the 1100 watts. Also, prior to the unit timer counting last seconds down, the noise with stop to help reduce radiation. So, normal for mine to repeatably do this noise thing (sounds like the electricity load has lifted now the 1100 watts inst making noise) Just remember abruptly door opening during cooking radiation comes out of the cooking field at you.
