Questions & Answers
- Model:
- RF18A5101SG/AA
- |
- SKU:
- 6443498
Q: QuestionWill this fridge fit in a 32 inch wide doorway?
Asked by SV.
- A:Answer It will fit fine going sideways. We brought ours through a French door doorwall.
Answered by CaffeinefreeCarrie
Q: QuestionHow tall?
Asked by Anonymous.
- A:Answer 69.5 inches tall. The feet are adjustable to some extent so that may vary slightly.
Answered by NicholasM
Q: QuestionDoes it have an icemaker?
Asked by Aldo.
- A:Answer It does have an internal compact ice maker within the freezer drawer. No external dispenser though.
Answered by NicholasM
Q: QuestionWhat is the Width i only have 34 inches?
Asked by Aldo.
- A:Answer It’s 32 inches wide with the doors closed. With the doors open straight out (perpendicular to the fridge opening), it’s about 34.5 inches and even more with them fully open. In your case, it will all depend on the depth of the space available.
Answered by NicholasM
Q: QuestionDo the refrigerator hinges have any door stop option for adjustment to opening only 90 degrees, rather than the full 130 degrees. I would like to prevent the door from hitting a wall, which will only happen in excess of 90 degrees.
Asked by SueSara.
- A:Answer None that I know off.
Answered by Not4us
Q: QuestionDOES THE REFRIGERATOR HAVE A FREEZER SECTION??
Asked by Anonymous.
- A:Answer Hi, Good question. Yes, the bottom section of the fridge is the freezer. Please see the link for more details. https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/18-cu--ft--smart-counter-depth-3-door-french-door-refrigerator-in-stainless-steel-rf18a5101sr-aa/?redir=RF18A5101SR Have a great day. ^Charles
Answered by Samsung

Q: QuestionWho do I contact about a damaged door hinge. I have only had my refrigerator for a few weeks and it’s not opening easily. Looks as though one of the plastic hinges is loose.The internal seal on the inside left door is sticking and won’t close completely.
Asked by Mary.
- A:Answer Dear Valued BestBuy Client, To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Charles
Answered by Samsung

Q: QuestionCan you not put the hinges on? I need a refrigerator that is no more than 69in and that is the max. I see here without the hinges it is under 69in.
Asked by SLM.
- A:Answer Hi SLM, That's an interesting question. Removing the hinges is not advisable since the doors are attached to the hinges. The back of the unit measures 68 7/8 inches, while the front measures 70 inches due to the door. We would suggest looking into the link below for more details. Dimensions on page 2 https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145056484) to help our team pull up your information. Have a great day. ^Charles
Answered by Samsung

Q: QuestionHow do I calculate the cubic feet needed to safely accommodate this unit based on the warning on pg 5 regarding the amount of r600a contained?
Asked by Anonymous.
- A:Answer No pictures
Answered by reypin
Q: QuestionDo you have to have a smart phone or use an app for this refrigerator or can temps be adjusted without that?
Asked by John.
- A:Answer You can manually adjust the temp with the door open it’s easy
Answered by Anonymous
Q: QuestionWhat is the Samsung model number for this?
Asked by Lulu.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White
- A:Answer Hi Lulu, We appreciate your question about the model number of this refrigerator. The model number of this refrigerator is RF18A5101WW/AA. Leo
Answered by Samsung

Q: QuestionWhat is the height of this product? You mention width & counter size but no height.
Asked by Anonymous.
- A:Answer Hi There! Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Refrigerator. I understand you want to know the height of your Samsung Refrigerator. For this Samsung Refrigerator, net height with hinge is 70" and net height without hinge is 68 7/8". Refer to the user manual on page 18: https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144779532 Have a great day. Melardo
Answered by Samsung

Q: QuestionThe refrig is only 1 month old and tonight i see that the freezer draws and freezer trays, have significant frost on them and it’s making it difficult to slide them in and out!
Asked by Jenna.
- A:Answer Make sure that the door is closed tightly
Answered by IjD1
Q: QuestionHow to change the temperature
Asked by Odeneho123.
- A:Answer Hi Kod, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® - Stainless steel. On the right side of the fridge side is the location of the main panel. The main panel has buttons to control the temperature of both the freezer and fridge. I have shared the user manual link below. Please access the link and turn to page 15 for the location of the main panel. Pages 34 - 36 for instruction on the scale of the temperature. https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144686518 Leo
Answered by Samsung

Q: QuestionDo they make this refrigerator without the ice maker? If so what would be the price?
Asked by MrGdogman.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White
- A:Answer Hi MrGdogman. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 17.5 cu. ft. Counter Depth 3-Door French Door Refrigerator with WiFi and Twin Cooling Plus® if there is a model without the ice maker. Looking into the system, there is no "no ice maker" option for this model Here is the link for all Fridge available on Samsung.com https://www.samsung.com/us/refrigerators/ Reference Number: 1144638878 Have a great day. ^Charles
Answered by Samsung

Q: QuestionDoes the icemaker tray come with an ice scoop?
Asked by PJP59.
- A:Answer It doesn't come with an ice scoop.
Answered by Fridge
Q: QuestionWhat is the width of this fridge with doors open?
Asked by AnaSF.
- A:Answer Hi AnaSF, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® - Stainless steel. The width of the doors when completely open is 54 7/8 inches. I have shared the user manual link below. Please access the link and turn to page 18 for the complete dimension of the refrigerator. Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144549560 Leo
Answered by Samsung

Q: QuestionDoes it have Sabbath mode?
Asked by MB.
- A:Answer Hi MB, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 cu. ft. Counter Depth 3-Door French Door Refrigerator with WiFi and Twin Cooling Plus® - Black stainless steel. Yes, this refrigerator has Sabbath mode. I have shared the user manual link below. Please access the link and turn to page 37 for activating and deactivating Sabbath mode. https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf I have also shared the specification sheet below for your reference. https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144529382 Leo
Answered by Samsung

Q: QuestionI got a display fridge From Best Buy but it was given to us in demo mode. There is no cold air. How do you take it off demo mode?
Asked by Anonymous.
- A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. I have shared a Samsung link that will help guide you with the demo mode (Cooling Off mode). https://www.samsung.com/us/support/answer/ANS00048861/ I have also shared the user manual link below. Please access the link and turn to page 37 for deactivating the demo mode (Cooling Off mode). https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144520614 Leo
Answered by Samsung

Q: QuestionWhat is the “noise level in decibels” on the Samsung 17.5 cu ft counter depth french door refrigerator?
Asked by Suee.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White
- A:Answer Hi Suee, We appreciate your question about the noise level of this refrigerator model. The noise level of this refrigerator model is 40dBA. Leo
Answered by Samsung

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