Questions & Answers

1-10 of 28 Questions
  • Question
    Will this soundbar fit my Samsung 65" curved 4k UHD TV series 6700?   (2 Answers)

    By plooh April 6, 2016.

    Answers
    • Best 
      Answer

      I don't have a Samsung TV but this bar is designed to mount under the TV so it should work fine. We love the sound quality and clarity combined with wireless rear speakers this is one quality product

      By Seansoj April 20, 2016.

    • Question
      Have a new Samsung 65" Curved TV on an existing soundbar with optical cable. When the TV is turned off the soundbar turns off, when the TV is turned on have to use the speaker's remote to turn it on. Will using this & an HDMI cable negate using 2 remotes?   (1 Answer)

      By Anonymous December 22, 2016.

      Answers
      • Best 
        Answer

        I use with optical cable that came with it and it turns on and off with tv (samsung 65" curved) Had to hold the "sound" button on the soundbar remote with soundbar on to have it controlled by tv Had to actually read directions to get that to work - hate that :}

        By OhWoW January 19, 2017.

      • Question
        Is there any additional equipment required in order to make this work other than an HDMI cable?   (2 Answers)

        By StColorado July 25, 2016.

        Answers
        • Best 
          Answer

          A HDMI cable is just fine, its all you'll need.

          By Curt4486 October 14, 2016.

        • Question
          does this bar work for a 55" samsung also??   (4 Answers)

          By ron November 20, 2016.

          Answers
        • Question
          Is there specific subwoofer calibration or placement I should do? The subwoofer base sound sooo weak I can't believe that this had really good reviews so I wonder maybe I missed something during set-up?   (3 Answers)

          By Cali July 19, 2017.

          Answers
          • Answer

            Hard to say because I can't adjust anything because I did not get a remote with it. Am waiting on BB to send me one.

            By Chuck July 22, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Is this compatible with a 65" LG OLED 4D tv?   (1 Answer)

          By Oakst June 30, 2017.

          Answers
          • Answer

            Very nice equipment, exactly what I was looking for! Perfect, easy to use and assemble with the TV. Awesome!

            By Rose July 1, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Did anyone read the user manual? It's say warning this product contains chemicals known at the state of California to cause cancer and birth defects or other reproductive harm. Is this true?   (1 Answer)

          By Anonymous April 18, 2017.

          Answers
          • Answer

            Yes, just about any electronics has chemicals listed on Prop 65.

            By Bengoyo July 21, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          why does my surround sound cut off?   (1 Answer)

          By AL March 13, 2017.

          Answers
        • Question
          Do the words (e.g., Hello, HDMI, etc.) do they stay displayed the whole time the unit is on or do they disappear after a certain amount of time? If they do disappear is the time period configurable?   (1 Answer)

          By Cash February 24, 2017.

          Answers
          • Answer

            They disappear after certain time and when you push the button to get more volume or go to another source for TV volume

            By Gee1 February 25, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Can this be integrated into an existing surround sound system (would like to replace my center speaker)?   (1 Answer)

          By Tango February 24, 2017.

          Answers
          • Answer

            Yes, you can use this with existing speakers providing your receiver unit can accommodate the connections.

            By CommunityAnswer February 24, 2017.

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