Questions & Answers

Q: QuestionAre the refrigerator shelves made of glass?

• A:Answer Yes, the refrigerator shelves are made of tempered glass.

Q: QuestionHow much ice can this ice maker produce daily?

• A:Answer This ice maker can produce up to 3.7 pounds of ice per day.

Q: QuestionDoes this refrigerator have a light in the freezer?

• A:Answer Yes, the freezer compartment has an interior light.

Q: QuestionDoes this refrigerator have a deli meat drawer?

• A:Answer Yes, this refrigerator has a deli meat drawer.

Q: QuestionCan the doors of this refrigerator be reversed?

• A:Answer Yes, the door hinge is reversible on this refrigerator.

Q: QuestionIs this refrigerator Energy Star certified?

• A:Answer Yes, this refrigerator is ENERGY STAR Certified.

Q: QuestionIs the stainless steel finger print resistant?

Asked 8 years ago by Antz.

• A:Answer Yes it is. I purchased it this weekend and when in the store, I saw some reviews where folks mentioned the fridge being a finger-print magnet. I imagine they were referring to the regular stainless steel one because I ran my fingers all over the front of the display unit and I couldn't get a single smudge to show.

  Answered 8 years ago by 21CT

  Helpful (22)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionJust bought this Samsung unit and so far very happy with performance. Question on the ice maker - Does the ice maker have a sensor that tells it not to make more ice cubes when bucket is full? On my prior fridge there was a lever to stop the ice maker.

Asked 6 years ago by NewSamsungOwner.

• A:Answer Great question! The ice maker does have a sensor that will pause ice production if the bucket is full. You also have the option to manually turn off the ice maker from the control panel. ^Jecca

  Answered 6 years ago by Samsung

  
  Helpful (19)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the doors be fitted to swing open to the left instead of the right on the 21.1 cu. ft. , top freezer refrigerator- stainless model?

Asked 7 years ago by Squeek.

• A:Answer Thanks for asking, Squeek! The doors are able to be reversed on this model refrigerator. You can even find step by step instructions beginning on page 35 of the User Manual. ^Jecca

  Answered 7 years ago by Samsung

  
  Helpful (9)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this refrig be purchased cheaper without the ice maker, as I want this for a garage

Asked 7 years ago by Bella19.

• A:Answer It can be purchased without the ice maker just not sure you can get it from Best Buy without the ice maker...

  Answered 6 years ago by UtahBud

  Helpful (7)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the slide and reach pantry removable? For example, if you wanted to put a gallon of milk on the top shelf.

Asked 6 years ago by Hillian.

• A:Answer Yes, it can be removed to make more space.

  Answered 5 years ago by Anonymous

  Helpful (10)Unhelpful (1)ReportAnswer this questionShow more answers (3)

Q: Questionwhere would I be able to see the dimensions for this refrigerator?

Asked 8 years ago by lihahn.

This question was asked about the related product: Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Hi, lihahn, the dimensions are with hinges, handles, and doors (WxHxD) 32 7/8" x 67 3/4" x 31 7/8". ^Rosi

  Answered 8 years ago by Samsung

  
  Helpful (14)Unhelpful (5)ReportAnswer this question

Q: QuestionIs the 1" clearance on top necessary? Can I go with 0.5"?

Asked 8 years ago by anxious.

• A:Answer There is no required top clearance.

  Answered 8 years ago by CommunityAnswer

  Helpful (7)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI've e only had this fridge for a couple of months and it is SO noisy why with the latest technology is this the case. Yesterday I thought a helicopter was flying over our house turns out it is our new refrigerator!! I don't have the ice maker hooked.

Asked 8 years ago by Benny.

• A:Answer You must have a lemon! We've had ours for a month. Ultra quiet. Ditto for the icemaker. Every now and then I'll hear ice plop into the container. We got the 21.1 cu. ft. model. Very pleased with our purchase so far.

  Answered 7 years ago by Ivanho4Verified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the lower drawers slide out if the door is only open 90 degrees? We have a wall on one side that prevents the door of our current refrigerator from fully opening)

Asked 5 years ago by Matt.

• A:Answer I have the same wall situation. Door will only open to 90 degree The bottom drawers will slide out and can be removed and replaced for cleaning purposes without any problem. I would be remiss if I didn’t tell you even though you didn’t ask about it, but the slide out pantry drawer at the top will only slide out about 4 inches which make the back part of the drawer useless. Also the back of the unit does not have self levelers so I had to pull and push back in the unit multiple times until I got the right height of wood in place to level the back of unit. If you have a perfectly level floor this won’t be a problem, but I know from experience that you will find that your floor won’t be perfectly level.

  Answered 5 years ago by KazzVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCant get ice maker to make ice. Water is going to refrigerator. Freezer is ice cold. The little indicator that looks like a bucket next to the conversion indicators is lit.....but no ice. What am I doing wrong?

Asked 6 years ago by Anonymous.

• A:Answer I had to press the “test” button at the front of the unit to get mine working the first time, maybe that will work for you. One other suggestion — throw away the first full bucket of ice before you use any, that will make sure the water supply line and ice maker is clear of any dirt or debris.

  Answered 6 years ago by RichardHVerified Purchase

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this refrigerator have handles! I can not see them in the picture. I am looking for a counter depth refrigerator with top freezer without handles that stick out. Thanks

Asked 6 years ago by KathyW.

This question was asked about the related product: Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Great question, KathyW! This model does not have handles that stick out away from the refrigerator. ^Jecca

  Answered 6 years ago by Samsung

  
  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes that sticker claiming 10 year warranty come off don't want to try and ruin stainless

Asked 6 years ago by Dave.

• A:Answer Hi Dave! The 10 year warranty sticker is removable. If you need to wipe down the outside of your refrigerator after removing the sticker, use a stainless steel cleaner or polish like Bar Keepers Friend, and a soft clean cloth. Make sure to wipe along the grain of the surface. ^Jecca

  Answered 6 years ago by Samsung

  
  Helpful (5)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you buy extra shelves for it

Asked 7 years ago by Suzy.

• A:Answer Hello Suzy. Yes, you can buy extra shelves for this fridge. I'll leave you our Samsung parts department link (https://bit.ly/1kqIQpK) for you to order them. ^Gaby

  Answered 7 years ago by Samsung

  
  Helpful (4)Unhelpful (0)ReportAnswer this question