“less than 2 months later and my refrigerator is not cooling at all. Any advice?”
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I'm sorry to hear your RS25J500DSR isn't cooling. Please make sure it hasn't inadvertently been placed in Cooling Off mode, which would be indicated by the temperature indicator lights "moving" or scrolling. To activate/deactivate Cooling Off mode, press the Freezer, Ice Type and Fridge buttons simultaneously for 5 seconds (until a chime sounds). The compressor should turn on a start cooling shortly. If this doesn't resolve the issue, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to help. Thank you, Ms. Samsung
Sorry, there was a problem. Please try again later.Call the Geek Squad. That is why I bought mine at Best Buy. They have always done good by me. I am sure they will fix or replace it.
Sorry, there was a problem. Please try again later.