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Questions & Answers

Your price for this item is $549.99
The comparable value price is $809.99
Page Showing 21-40 of 40 questions
  • QuestionDoes this need a air vent?

    Asked by Josh.

    • Answer Hello Josh, No, this dishwasher model does not use a traditional air vent for drying. Instead, it uses a feature called Auto Release Door Drying. Have a great day. -John

      Answered by Samsung

  • QuestionDoes this dishwasher come with a power cord? It says no in the specifications, but I can't locate a power cord that goes with it.

    Asked by Anonymous.

    • Answer Hello there, No, the power cord or cable is not included with the dishwasher’s purchase. It is sold separately. Have a great day. -John

      Answered by Samsung

  • QuestionIs this is dishwasher fingerprint resistant?

    Asked by Haly.

    • Answer Hi Haly, Yes, this dishwasher is fingerprint-resistant. Have a great day! -Leo

      Answered by Samsung

  • QuestionHow well does it dry the dishes?

    Asked by VarletteW.

    • Answer No the door opens to air dry. It was my dream dishwasher. Kept leaking. Ran it 4 times and all it did was water backing up and it shuts off. Had it 8 days they still havent picked it up.

      Answered by LynelleG

  • QuestionThe front panel got dented when my installer installed it. Can this be fixed or replaced?

    Asked by CatherineO.

    • Answer Hi there, We understand how you feel regarding this dishwasher. We are here to help you. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149024742), to help our team pull up your information. Have a great day! ^Rodel

      Answered by Samsung

  • QuestionI'm confused. The product title indicates its a Bespoke model in White Glass, but the Bespoke description is not present if you click on the Stainless finish even though all of the features and appearance are identical. Please explain...Thanks

    Asked by Mike.

    • Answer Hello Mike, We would be happy to discuss your washer to determine the best way we can assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148928797) to help our team pull up your information when you message us. Have a great day. ^Charles

      Answered by Samsung

  • QuestionI have been unable to use my dishwasher because I keep getting a 4C code and it won't run the cycle.

    Asked by clm3.

    • Answer Hi there, The dishwasher plays a significant role in keeping your household clean. Let's get the information you need to address any error code that you might encounter with the unit. The link below will help you identify the error code and how to address it quickly and easily. Please select the error code showing in your dishwasher. Samsung dishwasher is displaying an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002074/ Should you need more assistance with the dishwasher, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148344440) to help our team pull up your information when you message us. Have a great day, -Ernest-

      Answered by Samsung

  • QuestionHello, I would like to know if hot water supply is required to install and use this dishwasher. The place where I will install just have cold water :( Thank you.

    Asked by Milton.

    • Answer Hi Milton, Yes, this Samsung dishwasher model has to be connected to a hot water supply line with a temperature between 120 °F and 149 °F. Leo

      Answered by Samsung

  • QuestionIs this dishwasher supposed to have some type of spring to avoid it just falling all the way open on its own? I purchased this and the door just falls, no springs, so when the door auto releases it just slams down. It doesn’t seem right.

    Asked by Appliancehappy.

    • Answer Hello there, Yes, there should be a spring for the dishwasher door. We would love to discuss your dishwasher to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148003973) to help our team pull up your information when you message us. Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes the bottom rack have adjustable tines

    Asked by T.

    • Answer Hi there, No, To assist with your question about the Samsung DW80CG5450MT dishwasher model and the adjustable tines on the bottom rack, the information can be found in the user manual. Manuals for Samsung products include details on rack adjustments and other key features. To locate this information: Visit the official Samsung Support page for the DW80CG5450MT at Samsung Support. Search for the user manual by entering your model number, DW80CG5450MT, in the search bar. Download the manual, and refer to the section on the lower rack or adjustable tines, typically located in the "Loading the Dishwasher" or "Rack Adjustments" section. The page numbers vary depending on the manual version, but searching the term "tines" or "bottom rack" in the PDF will lead you directly to the relevant section. Let me know if you'd like further assistance navigating the manual! Manual https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147797326) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionWhat is the height of the toe kick?

    Asked by Justin.

    • Answer Dear Valued BestBuy Client, We are here to assist you anytime. We highly recommend visiting your nearest retail outlet to see the actual height of the unit's kick plate. Or, to save you the hassle of travelling, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to speak to a salesperson so that they can measure the dishwasher's kick plate for you. Have a great day. -John

      Answered by Samsung

  • Questiondo i need to purchase any accessories and installation

    Asked by jeanine.

    • Answer You can just avail the geek squad. So quick and easy

      Answered by Interactive87

  • QuestionThe machine states heat drying. It appears to be condensation drying

    Asked by CeeLee.

    • Answer At the end of the cycle, the door will open to release steam and cool down. There is a timer that counts down the time remaining.

      Answered by JinGlenMills

  • QuestionIs this directly wired or does it plug into an outlet?

    Asked by Anonymous.

    • Answer Greetings! We are happy to answer your question about the electrical installation of this Samsung dishwasher model. The dishwasher model can either be installed with a direct connection or using a plugged connection for its electrical installation. Leo

      Answered by Samsung

  • QuestionDo you need a shut off valve where the dishwasher goes?

    Asked by Threasa.

    • Answer Hello Threasa, Yes, a water supply valve is needed to turn on/off the water supply coming from the water line to the dishwasher. Have a great day. -John

      Answered by Samsung

  • QuestionDo you have to rinse dishes

    Asked by babs.

    • Answer No, I put my air fryer basket n bowl in the dishwasher without rinsing or scrubbing and to my surprise it cleaned it all off

      Answered by GildardoB

  • QuestionI am Confused! Depth 25" w/ cut out 27 5/16" - for standard 24" cabinets/25" countertop? Does this need 2" behind for hoses? Don't see handle to add to the depth. Is this for deeper cabinets than 24"?

    Asked by MaureenEC.

    • Answer I just installed this. I have standard counter tops and it fits perfectly.

      Answered by Anonymous

  • QuestionAre all parts, hoses, etc required for installation included with this unit? Samsung chat says yes, best buy says no....????

    Asked by ckh.

    • Answer No, they are not. All hoses and cords are extra..

      Answered by Finallyfaxed

  • QuestionIt's pretty quite and washes well but drying is a completely different story so far there is always water pooling on top of my cups and glasses has anyone found a solution or have any advice?

    Asked by PCosta0829.

    • Answer Hello, We understand how frustrating it is when the dishes are not dry after using the dishwasher. We're here to help. We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too. Samsung dishwasher does not dry dishes: https://www.samsung.com/us/support/troubleshooting/TSG01001910/ You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 49. https://downloadcenter.samsung.com/content/UM/202308/20230809163709370/North_America_DW5000C_WEB_DW0003_English.pdf We have also included links to improve the unit's drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end. Improve your dishwasher's drying performance: https://www.youtube.com/watch?v=bajCw_H-njg Samsung dishwasher cycles, options, and settings: https://www.samsung.com/us/support/answer/ANS00084182/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146936183) to help our team pull up your information when you message us. Thank you. -Angelica

      Answered by Samsung