Questions & Answers

Q: QuestionHow quiet is this Samsung dishwasher?

• A:Answer It operates at a whisper-quiet 53 dBA, so you'll barely notice it running.

Q: QuestionIs this dishwasher Energy Star certified?

• A:Answer Yes, it is Energy Star certified and even received the "Most Efficient" mark.

Q: QuestionWhat is the drying method used in this Samsung dishwasher?

• A:Answer This dishwasher uses a heated drying method.

Q: QuestionCan I adjust the height of the upper rack in this dishwasher?

• A:Answer Yes, the upper rack is height-adjustable to accommodate dishes of different sizes.

Q: QuestionDoes installation require a universal installation kit?

Asked 1 year ago by rk.

• A:Answer You will need to supply your own power cord and water supply line. I would recommend sourcing them yourself, the kits have mixed reviews mainly around the water lines having bad gaskets and leaking, plus I managed to get them for cheaper at my local hardware store.

  Answered 1 year ago by TylerWVerified Purchase

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Q: QuestionIs the control panel a capacitive screen or physical buttons that has some travel?

Asked 8 months ago by Anonymous.

• A:Answer The buttons are on the top, inside of the door. They're capacitive/touch... not fond of them, but they work.

  Answered 8 months ago by JamesKVerified Purchase

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Q: QuestionDOES THIS MODEL HAVE A RINSE-AID DISPENSER?

Asked 2 years ago by SOBrien.

• A:Answer Yes, you can see the are right near the soap dispenser with the small window to check level

  Answered 2 years ago by newiotguy

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Q: QuestionHave you got replacement filters for this model? Dishwasher filter DW80CG4021SRAA

Asked 3 weeks ago by Anonymous.

• A:Answer Hi, We appreciate your inquiry regarding the availability of replacement filters for your dishwasher. Yes, replacement filters are available for this unit. You can view the product page below. Orders may be placed and tracked online or by calling 1‑800‑627‑4368. Support services are available Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. Samsung DD81-02291A Dishwasher Coarse Filter: https://samsungpartsusa.com/products/dd81-02291a While a replacement filter is available, please note that it does not need to be replaced regularly. Instead, the filter can be cleaned. You may refer to the helpful video link below for cleaning instructions, starting at 2:18 through 2:40. Clean and care for your dishwasher | Samsung US: https://www.youtube.com/watch?v=rR_ivObG_Tc For your records, your Samsung reference number is 1152267532. Thank you for your question. Jeffrey Samsung Care

  Answered 2 weeks ago by Samsung

  
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Q: QuestionDoes this require air gap?

Asked 3 weeks ago by Anonymous.

• A:Answer Hi, we value your interest in your Samsung dishwasher and your question about air gaps. Below is the installation guide, which helps explain the correct drain hose setup. The information related to air gap installation can be found on pages 17–18. Installation guide: https://downloadcenter.samsung.com/content/EM/202411/20241120145117964/DW3000_6000_DD81-04332A_IM_final_version_241113.pdf If you ever need to reach out to Samsung, please include this reference number (1152248956). We appreciate your question. Geraldine Samsung Care

  Answered 3 weeks ago by Samsung

  
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Q: QuestionWill this fit because my pervious dishwasher was 24 inches wide? This new one is 23 inches wide.

Asked 1 month ago by hlo.

• A:Answer Greetings! Yes, this Samsung dishwasher model will fit a minimum space of 24 inches wide. Other details you need to note are the minimum height of 34 1/8 inches and the depth of 24 inches for the installation space. Leo

  Answered 1 month ago by Samsung

  
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Q: QuestionWhat are the dimensions of the box this dishwasher comes in? I need to plan for transport.

Asked 1 month ago by HomeownerCTG.

• A:Answer Greetings! We are glad to assist with your question regarding this Samsung dishwasher model. The shipping dimensions are listed below. • Depth: 29.1 inches • Height: 35 inches • Width: 26 inches • Weight: 73.9 lbs. Leo

  Answered 1 month ago by Samsung

  
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Q: QuestionThe description photos show a 2-year extended warranty is available. I was told there would be documentaton in the box on how to register for it. There was no such information in the box. How do I redeem or register for it?

Asked 2 months ago by RichardH.

• A:Answer Hi Richard H, We understand how important it is to have your extended warranty set up quickly. You can register and redeem your 2-year extended warranty directly on our promotions page. Please visit Samsung Promotions here: https://www.samsung.com/us/promotions/ and follow the simple steps to complete your registration. Leo

  Answered 2 months ago by Samsung

  
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Q: QuestionPer the measurements I took, this dishwasher might be to tall.

Asked 2 months ago by Anonymous.

• A:Answer Hi there, To better assist you with other recommendations that will fit with your available space, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. Thank you. Nicole

  Answered 2 months ago by Samsung

  
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Q: QuestionDo you install it. What do you charge.

Asked 2 months ago by Dolly.

• A:Answer Hi Dolly, To better assist you with your installation concerns, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. Thank you. Nicole

  Answered 2 months ago by Samsung

  
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Q: Questiondoes it have solid food dispenser

Asked 2 months ago by ann.

• A:Answer No

  Answered 2 months ago by user372979

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Q: Questiondoes this have fan dry option

Asked 2 months ago by Nono.

• A:Answer No

  Answered 2 months ago by user372979

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Q: QuestionHow do I connect it to Samsung Smart things?

Asked 3 months ago by RaymondR.

• A:Answer Hello there, No, this dishwasher does not have a SmartThings feature. Have a great day. ^Camille

  Answered 3 months ago by Samsung

  
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Q: QuestionHow do you adjust the back for leveling?

Asked 4 months ago by MichaelU.

• A:Answer Jester, thank you for asking. Let's get the details you need. To adjust the dishwasher's level front-to-back, use a hex tool to turn the rear adjustment screw on the front of the dishwasher. For more details, please check this link. Kindly click on every option available. Level your Samsung dishwasher https://www.samsung.com/us/support/answer/ANS00080768/ Have a great day. ^Camille

  Answered 4 months ago by Samsung

  
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Q: QuestionWhere can I purchase the dishwasher hook up kit?

Asked 7 months ago by Anonymous.

• A:Answer Dear Valued Best Buy Client, To better assist you with purchasing the hookup kit for the dishwasher, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly

  Answered 7 months ago by Samsung

  
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