“Ice cubes in refrigerator We have a Samsung side by side fridge with freezer on bottom that makes ice. Every time you pull open the freezer door the ice cubes drop down to the bottom of the freezer floor. Is there any way to stop this. Thank you <Mary Ellen”
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Thanks for the question. It isn't unusual for cubes to fall out the back of the ice bucket occasionally when the drawer is opened, especially when opened quickly if the ice is piled high in the bin. The best way to avoid it is to turn the icemaker off by pressing the Ice Off button on the control panel. If the level of ice gets too low, you can turn it back on by pressing the Ice Off button again. Opening the drawer more slowly may also help. - Ms. Samsung
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