Questions & Answers

Q: QuestionDoes this refrigerator have an ice maker?

• A:Answer Yes, this refrigerator comes with a Dual Auto Ice Maker that lets you choose from cubed ice or Ice Bites.

Q: QuestionIs this Samsung refrigerator designed to be freestanding?

• A:Answer Yes, this Samsung refrigerator is designed to be freestanding.

Q: QuestionCan I connect this refrigerator to my home Wi-Fi?

• A:Answer Yes, this refrigerator has Wi-Fi connectivity and can be managed using the Samsung SmartThings App.

Q: QuestionWhat is the total capacity of this Samsung refrigerator?

• A:Answer This Samsung refrigerator has a total capacity of 24.5 cubic feet.

Q: QuestionDoes this refrigerator come with an Energy Star certification?

• A:Answer Yes, this refrigerator is Energy Star certified for its energy efficiency.

Q: QuestionI don’t have water line. Can I turn off the ice maker and use fridge without the ice maker?

Asked 2 years ago by Jason.

• A:Answer Yes, via the app that you can download or you can turn off the ice maker on the inside of the Fridge door (right side bottom)

  Answered 1 year ago by BR1981Verified Purchase

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Q: QuestionI see the ice in the freezer bottom. Where does the water dispense?

Asked 2 years ago by Anonymous.

• A:Answer Water dispenser is behind left upper door. Once you open the door its on left.

  Answered 2 years ago by Roger

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Q: QuestionDoes this fridge have a water dispenser for drinking water?

Asked 9 months ago by 11224.

• A:Answer Greetings! No, this Samsung refrigerator model is not equipped with a water dispenser. Leo

  Answered 9 months ago by Samsung

  
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Q: QuestionWhat water filter does it use?

Asked 1 year ago by Steve.

• A:Answer Hi Steve, Let us get you the details you need on the compatible water filter for this Samsung refrigerator model. The compatible water filter is HAF-QIN. I have shared the Samsung link to the compatible water filter below for your reference. https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/#specs Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147432336 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this refrigerator have pocket doors?

Asked 1 year ago by Gordiedecatur.

• A:Answer Hi Gordiedecatur, No, this refrigerator does not have pocket doors. Please scroll through the photos on the product page for reference. Product page https://www.samsung.com/ca/refrigerators/french-door/rf5000c-24-5-cu-ft-silver-rf25c5151sr-aa/ Have a great day. ^Aloe

  Answered 1 year ago by Samsung

  
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Q: Questionhow long does it take to cool down to te correct temperature?

Asked 1 year ago by Cool.

• A:Answer Don't know, it seemed to cool down fast.

  Answered 1 year ago by TerryWVerified Purchase

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Q: QuestionI am replacing my old refrigerator which is already a waterline hooked up. Do I still need to purchase a new waterline kit for this refrigerator before the delivery and installation? I am purchasing the installation service, too.

Asked 1 year ago by Waterline.

• A:Answer For delivery and Installation it was required, but since I had a relatively new water line they never unboxed it and I returned the kit after.

  Answered 1 year ago by BR1981Verified Purchase

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Q: QuestionIs fingerprint resistant stainless steel the same as black stainless steel? if not does this fridge come in black stainless steel?

Asked 2 years ago by Jake.

• A:Answer Hi Jake, This model only has 1 color, which is a stainless-steel color that has a fingerprint-resistant feature. If you can consider, we also offer another model with a 3-door French door in black stainless-steel color. You can check it at the link below. https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/28-cu--ft--large-capacity-3-door-french-door-refrigerator-with-autofill-water-pitcher-in-black-stainless-steel-rf28t5021sg-aa/ You can also check all of our appliances in black stainless steel at the link below. https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=black%20stainless%20steel Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 2 years ago by Samsung

  
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Q: QuestionIs the freezer compartment large enough to store a standard box frozen pizza? Can the middle divider in the bottom freezer door be removed or moved?

Asked 2 years ago by Dedee.

• A:Answer Yes, the freezer compartment is large enough to store frozen pizzas.

  Answered 1 year ago by JohnFVerified Purchase

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Q: QuestionWhat is the depth of this fridge without the doors on?

Asked 2 years ago by Jedibumblebee.

• A:Answer Greetings, The depth of this model without hinges and the door is 29 13/16 inches. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat’s the right temperature setting for the refrigerator and the freezer?

Asked 2 years ago by June.

• A:Answer 37⁰ frig and 0⁰ freezer

  Answered 2 years ago by PatriciaMVerified Purchase

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Q: QuestionIs there a clear cover over the double ice bin as shown in the stock photo?

Asked 2 years ago by Icebincover.

• A:Answer No

  Answered 2 years ago by RobertVerified Purchase

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Q: QuestionDoes this freezer make two sizes of ice? I see both sizes in a picture under the description of the freezer, but it states only a single ice maker. Perhaps there is a switch for either large or bite size cubes to choose. Please let me know!

Asked 2 years ago by Sharon.

• A:Answer It makes two sizes no switch just makes two sizes

  Answered 2 years ago by RobertVerified Purchase

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Q: QuestionFeatures section says smart things app. but specs say not app compatible. please clarify?

Asked 2 years ago by allygirl.

• A:Answer I have this fridge and can verify this is app compatible.

  Answered 1 year ago by BR1981Verified Purchase

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