Questions & Answers

Name: Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
Brand: Samsung
SKU: 6397576
Price: 1099.99 USD
Availability: InStock
Rating: 4.5 (2609 reviews)

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Model:: RS27T5200SR; |
SKU:: 6397576

User rating, 4.5 out of 5 stars with 2608 reviews.

Highly rated by customers for:

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QuestionWe took apart the door of the fridge and are putting it back together. As we put it back together, the right door at the top had a blue connection but we don’t remember if it connected to anything? Is this blue piece important at all for this fridge ?
Asked 1 year ago by Jeff.
- Answer Jeff, We are here to assist you anytime with your fridge. We want to speak with you directly to offer support and see how we can help you find where that blue piece is connected. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147113613, to help our team pull up your information when you message us. Have a great day. -John
  Answered 1 year ago by Samsung
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QuestionDo you need to connect this to a water line for ice and water or do you need to fill up tank manually?
Asked 1 year ago by BJ.
- Answer Ice maker uses a water line. Best Buy will only use their water line kit which is additional cost. At least for us it was.
  Answered 1 year ago by CharlesG
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QuestionThe ice maker will fill up but stopped dispensing ice. how can I get it to start Dispensing ice?
Asked 1 year ago by Puchie.
- Answer Knowing the ice dispenser's efficiency saddens us. Let's get you the help you need, Puchie. We recommend following the troubleshooting steps from the link below to get the ice dispenser's diagnosis. Kindly watch the instructional video and click on the embedded link included. Ice does not dispense: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147090856, to help our team pull up your information. Have a great day! ^Chrystel
  Answered 1 year ago by Samsung
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QuestionAre there handles to open and close the doors
Asked 1 year ago by Barb.
- Answer there are no handle you slide your hand down the side in thats what I trying to do put handles on the outside because I have finger prints every where.
  Answered 1 year ago by Anonymous
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QuestionWhere is the electric location on back of refrigerator?
Asked 1 year ago by jimi.
- Answer Hi Jimi, The electrical location is on the left side when facing the back of the fridge. Have a great day! ^Chrystel
  Answered 1 year ago by Samsung
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Questionthere is a lock symbol on water dispenser and it wont dispense water or ice , what do i need to do to correct this
Asked 1 year ago by shb24.
- Answer Hi there, We can feel the difficulty you're experiencing, and we're here to assist you. To get the water/ice dispenser working, I have shared the manual for instructions on disabling the lock function on the dispenser. Please read page 34 for reference. User manual: https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147024956, to help our team pull up your information. Have a great day! ^Chrystel
  Answered 1 year ago by Samsung
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QuestionIs this refrigerator quiet?
Asked 1 year ago by Anonymous.
- Answer Hi there, No, the refrigerator emits a variety of noises while running. Most of these are normal and should never get so loud that it interrupts a conversation. Have a great day! Chrystel
  Answered 1 year ago by Samsung
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QuestionSamsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel Model:RS27T5200SR SKU:6397576 are the doors removable. if so what is the depth without the doors
Asked 1 year ago by wires.
- Answer Greetings! Yes, the doors on this Samsung refrigerator model can be removed/detached. The depth of the refrigerator when the doors are removed is 29 1/4 inches. I have shared this model's user manual link below. Please turn to pages 19 - 22 for steps in removing and attaching the doors. https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146825859 to help our team pull up your information. Leo
  Answered 1 year ago by Samsung
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QuestionWe bought Whirlpool refrigerator. So loud. Is Samsung refrigerator loud??
Asked 1 year ago by Cl.
- Answer No. This model is very quiet. You do hear the ice dropping into the bucket, but that's a good thing.
  Answered 1 year ago by Thekatman
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QuestionCan both sides be used as a fridge (no freezer) and the ice maker/ water dispenser still work properly? Looking for a lot of fridge space with no freezer, but ice maker/ water dispenser a must
Asked 2 years ago by Anonymous.
- Answer Hi there, No, as the freezer section is designed only to reach a specific temperature between 5 °F (-15 °C) and -8 °F (-23 °C). To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge. Should you wish to check out the different refrigerators we offer that might suit your needs, please visit the link below for more details. https://www.samsung.com/us/home-appliances/refrigerators/all-refrigerators/?shop=Buy+Online Have a great day! ^Chrystel
  Answered 2 years ago by Samsung
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QuestionIce maker is not making ice
Asked 2 years ago by Edwards.
- Answer Make sure the setting for making ice is turned on. The button can be found on the inside of the fridge side door.
  Answered 1 year ago by Thekatman
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QuestionSet up new open box without papers fridge but cannot get the water or icemaker to work. How do I get it started. Yes. Wster is hooked up and turned on. I put ice in the container, and it disperses it. But no water is getting to the door! Help
Asked 2 years ago by Boatwrecker.
- Answer The water bottle is leaking on the ice dispenser
  Answered 1 year ago by defective
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QuestionWhy would the ice maker stop working? It’s not dispensing ice.
Asked 2 years ago by MzzzBeauty.
- Answer Possibly a clogged water line
  Answered 1 year ago by Jack
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QuestionDoes the water dispenser on a RS27T5200SR have any adjustments? The water comes out to far to the front.
Asked 2 years ago by Anonymous.
- Answer Hi there, No, there is no adjustment for the water dispenser. We advise you to position the glass rim close to the spout and align it with the dispenser to avoid water spills during dispensing. Have a great day. ^Charles
  Answered 2 years ago by Samsung
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QuestionA new REfrigerator and ice dispenser on cube ice is not in cubes >A samsung side by side
Asked 2 years ago by park.
- Answer I don't understand your question. They are rectangular in shape. But its a small tray and very slow ice maker.
  Answered 2 years ago by eperez
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QuestionWhat is the right freezer temperature
Asked 2 years ago by Welcome.
- Answer Hello there, The recommended freezer temperature should be 0 degrees Fahrenheit or 18 degrees Celsius. Have a great day. -John
  Answered 2 years ago by Samsung
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QuestionIs the freezer frost free? Meaning it does not need to be defrosted. Thank you!
Asked 2 years ago by Anonymous.
- Answer It is frost free, no need to manually defrost.
  Answered 2 years ago by Anonymous
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Questionthe opening for the fridge in my kitchen is 36". Can this fridge fit into the opening and still openable ? What is the total width of the fridge with the doors opened at 90 degree?
Asked 2 years ago by Luc.
- Answer Hi Luc, Let us provide the information you are looking for about the door width when it opens at 90 degrees. The width (35 7/8") of the refrigerator doors remains the same with the doors open or not. There is no measurement of the width with the doors open 90 degrees. The depth measurement will change when the doors open at 90 degrees, which is 22 3/8" + 28 15/16". You may refer to the product specification sheet for the actual measurement on page 2 for your reference: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/side-by-side/pdp/rs27t5200sg-aa/gallery/RS27T5200SR_V7.pdf Have a great day. Melardo
  Answered 2 years ago by Samsung
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QuestionWhat is the width with the doors open
Asked 2 years ago by GTR.
- Answer Hi there, Let us provide the information you are looking for. The width is 35 7/8" with the doors open. Have a great day. Melardo
  Answered 2 years ago by Samsung
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QuestionWhat size cups can fit in the ice water dispenser area? How tall is it?
Asked 2 years ago by Jae.
- Answer Hello Jae, We're ready to help to provide you with an answer to your question. We recommend using a 5 3/4 oz. (170 cc) cup. Thank you for choosing Samsung and have a great day! ^Rainly
  Answered 2 years ago by Samsung
  Answer this question

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Questions & Answers

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Q: QuestionWe took apart the door of the fridge and are putting it back together. As we put it back together, the right door at the top had a blue connection but we don’t remember if it connected to anything? Is this blue piece important at all for this fridge ?

Q: QuestionDo you need to connect this to a water line for ice and water or do you need to fill up tank manually?

Q: QuestionThe ice maker will fill up but stopped dispensing ice. how can I get it to start Dispensing ice?

Q: QuestionAre there handles to open and close the doors

Q: QuestionWhere is the electric location on back of refrigerator?

Q: Questionthere is a lock symbol on water dispenser and it wont dispense water or ice , what do i need to do to correct this

Q: QuestionIs this refrigerator quiet?

Q: QuestionSamsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel Model:RS27T5200SR SKU:6397576 are the doors removable. if so what is the depth without the doors

Q: QuestionWe bought Whirlpool refrigerator. So loud. Is Samsung refrigerator loud??

Q: QuestionCan both sides be used as a fridge (no freezer) and the ice maker/ water dispenser still work properly? Looking for a lot of fridge space with no freezer, but ice maker/ water dispenser a must

Q: QuestionIce maker is not making ice

Q: QuestionSet up new open box without papers fridge but cannot get the water or icemaker to work. How do I get it started. Yes. Wster is hooked up and turned on. I put ice in the container, and it disperses it. But no water is getting to the door! Help

Q: QuestionWhy would the ice maker stop working? It’s not dispensing ice.

Q: QuestionDoes the water dispenser on a RS27T5200SR have any adjustments? The water comes out to far to the front.

Q: QuestionA new REfrigerator and ice dispenser on cube ice is not in cubes >A samsung side by side

Q: QuestionWhat is the right freezer temperature

Q: QuestionIs the freezer frost free? Meaning it does not need to be defrosted. Thank you!

Q: Questionthe opening for the fridge in my kitchen is 36". Can this fridge fit into the opening and still openable ? What is the total width of the fridge with the doors opened at 90 degree?

Q: QuestionWhat is the width with the doors open

Q: QuestionWhat size cups can fit in the ice water dispenser area? How tall is it?

Best-selling side-by-side refrigerators

QuestionWe took apart the door of the fridge and are putting it back together. As we put it back together, the right door at the top had a blue connection but we don’t remember if it connected to anything? Is this blue piece important at all for this fridge ?

QuestionDo you need to connect this to a water line for ice and water or do you need to fill up tank manually?

QuestionThe ice maker will fill up but stopped dispensing ice. how can I get it to start Dispensing ice?

QuestionAre there handles to open and close the doors

QuestionWhere is the electric location on back of refrigerator?

Questionthere is a lock symbol on water dispenser and it wont dispense water or ice , what do i need to do to correct this

QuestionIs this refrigerator quiet?

QuestionSamsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel Model:RS27T5200SR SKU:6397576 are the doors removable. if so what is the depth without the doors

QuestionWe bought Whirlpool refrigerator. So loud. Is Samsung refrigerator loud??

QuestionCan both sides be used as a fridge (no freezer) and the ice maker/ water dispenser still work properly? Looking for a lot of fridge space with no freezer, but ice maker/ water dispenser a must

QuestionIce maker is not making ice

QuestionSet up new open box without papers fridge but cannot get the water or icemaker to work. How do I get it started. Yes. Wster is hooked up and turned on. I put ice in the container, and it disperses it. But no water is getting to the door! Help

QuestionWhy would the ice maker stop working? It’s not dispensing ice.

QuestionDoes the water dispenser on a RS27T5200SR have any adjustments? The water comes out to far to the front.

QuestionA new REfrigerator and ice dispenser on cube ice is not in cubes >A samsung side by side

QuestionWhat is the right freezer temperature

QuestionIs the freezer frost free? Meaning it does not need to be defrosted. Thank you!

Questionthe opening for the fridge in my kitchen is 36". Can this fridge fit into the opening and still openable ? What is the total width of the fridge with the doors opened at 90 degree?

QuestionWhat is the width with the doors open

QuestionWhat size cups can fit in the ice water dispenser area? How tall is it?