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Samsung - 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Stainless Steel

Model:: RF28R7551SR; |
SKU:: 6355743

User rating, 4.5 out of 5 stars with 663 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 62 questions

QuestionWhat Factory Warranty comes with this model
Asked 2 years ago by CHris.
- Answer Hello CHris, I am including a link to the warranty information on the family hub refrigerator (https://www.samsung.com/us/support/service/warranty/RF28R7551SR/AA). Thank you for choosing Samsung for your home. ^Lena
  Answered 2 years ago by Samsung
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QuestionIs there a way to print from the refrigerator - such as a recipe and/or cooking instructions?
Asked 2 years ago by Armando.
- Answer That is an excellent idea, Armando! Currently the Family Hub does not have a direct print feature. ^Jecca
  Answered 2 years ago by Samsung
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QuestionThere is a dent in the freezer door, where can I order a replacement door?
Asked 2 years ago by Pacrecon.
- Answer Thanks for asking, Pacrecon! You can find replacement parts and accessories for your Samsung appliances at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
  Answered 2 years ago by Samsung
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QuestionWe have noticed a moldy smell coming from our. We have eliminated any of the food causing this. We also do not see any visible mold. Any ideas?
Asked 2 years ago by Alice.
- Answer Hi Alice! I'd like to help with this. I have this link (https://bit.ly/2XwNDmp) that discusses ways to remove and prevent odors in your refrigerator. ^Jecca
  Answered 2 years ago by Samsung
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QuestionIs this the biggest Samsung fridge (cubic feet) in this model, and does it come in Navy blue ? If available what is the cost and where to order it .
Asked 2 years ago by Anonymous.
- Answer it's is black, much with my kitchen, has you tube wifa. Connected
  Answered 2 years ago by Geta
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QuestionDoes this have adjustable speed drive?
Asked 2 years ago by 12345.
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QuestionAre the smart refrigerators compatible with Google Nest cameras
Asked 2 years ago by Compatible.
- Answer Yes
  Answered 2 years ago by Pink
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QuestionIs there a recommended screen protector on the market to protect the Family Hub screen from scratches?
Asked 2 years ago by Brittany.
This question was asked about the related product: Samsung - 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Tuscan Stainless Steel
- Answer Hello Brittany, J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
  Answered 2 years ago by Samsung
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QuestionCan you contact the family hub by smart phone when you are shopping? My wife believes you can check the refrigerator contents while you are in the grocery store.
Asked 2 years ago by Retireddad.
- Answer Yes you can look into the fridge while at the grocery store to see what you have in it
  Answered 2 years ago by Ladypink
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QuestionCan you hook up cable to this TV through a wireless TV receiver that doesn't use cables? I've had TV in the past on fridges and was wondering if they still allow it.
Asked 2 years ago by James.
- Answer Great question, James! Currently this model is only able to connect to a smart phone using the SmartThings app. However, with this app you can display content from your phone onto the refrigerator. ^Jecca
  Answered 2 years ago by Samsung
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QuestionHow do you quiet the ice maker down it is so loud all day as it is steady producing ice for later I guess. Cannot sleep or do anything without hearing the ice dispenser on fridge to all-day.
Asked 2 years ago by Williams.
- Answer It's very quiet. I hardly ever hear it
  Answered 2 years ago by Bigdawg1B
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Questionhow to adjust freezer temperature
Asked 2 years ago by Anonymous.
- Answer Swipe up to Apps. There's an app called Fridge Settings. You can adjust temperatures there.
  Answered 2 years ago by Mom23boys
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QuestionOrdered this & very concerned it will not 1. fit in the front door. 2. be able to set up ourselves as they do not deliver in my area and 3. if the doors & drawers are able to be removed, what is the dimension - will it fit my 31"? Please advise.
Asked 2 years ago by Concernedandbummed.
- Answer Hi there! I'd like to help ease some of your concern! First, the doors and drawers can absolutely be removed. With the doors removed, the dimensions of the refrigerator are: 35 3/4" W x 68 7/8" H x 29 1/2" D. I also have this link (https://bit.ly/3xGvdMP) to the user manual for this model. Page 19 begins the step by step installation instructions, and page 22 has instructions on how to remove and reattach the doors. ^Jecca
  Answered 2 years ago by Samsung
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QuestionDoes the middle drawer have a camera to view the contents inside?
Asked 2 years ago by Maria.
- Answer No, just the upper part of the fridge does.
  Answered 2 years ago by Crystal
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QuestionAre the shelves adjustable in the refrigerator and in the doors?
Asked 3 years ago by Lisa.
- Answer The door shelves have different height options. The regular shelves have some option of moving.
  Answered 2 years ago by Crystal
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QuestionDoes fridge come with wheels on bottom
Asked 3 years ago by Joseph.
- Answer Yes, it seems to. I can push it in and out of its spot pretty easily, so it must have wheels.
  Answered 2 years ago by Logan
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QuestionCan you lock the doors ?
Asked 3 years ago by Fishman.
- Answer Thanks so much for asking, Fishman! While this model does have a child lock feature that locks the control panel, it does not have a feature to lock the doors. ^Jecca
  Answered 3 years ago by Samsung
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QuestionHello, I've seen floor models with tinted door bins and a grey stainless steel bottom for additional cooling in the flex drawer. Is this how the unit will come when ordered?
Asked 3 years ago by Carmy.
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QuestionIs this refrigerator a HFC free unit?
Asked 3 years ago by FW91901.
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QuestionDoes this family Hub use water filters?
Asked 3 years ago by KarenW.
- Answer It sure does, KarenW! In fact, here's a direct link (https://bit.ly/2OBlaaG) to the water filter that is compatible with this model refrigerator. ^Jecca
  Answered 3 years ago by Samsung
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Showing 21-40 of 62 questions