Questions & Answers
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Q: QuestionCan the doors and drawers be removed in order the make it smaller to pass over a small door frame during installation?
Asked by boris.
- A:Answer Hi there, I can answer this question. The units doors are removable by the installer to get the unit into position in your home. Thank you for choosing Samsung. ^Brad
Answered by Samsung

Q: Questionany idea how to dissamble the door bins (On the left door) for cleaning. They come out easily, but it seems they should disassemble further
Asked by Robin.
- A:Answer Hi Robin. Thank you for reaching out regarding your Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone™ Drawer on how you can dissamble the door bins. Regarding your concern heare the details. • To remove the top door bin, hold the front sides of the bin, and then gently lift up to remove. • To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. •Hold the rear of the door bin with both hands, and then press down so that it fits snugly. I suggest you check this link to your user manual for further assistance. Please go to page 64. https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144355101 ^Camille
Answered by Samsung

Q: QuestionWhat is the water filter for this model RF28R7201SR.
Asked by LCS.
- A:Answer Samsung RF28R7201SR/AA You can shop around for compatible filters quite a bit cheaper.
Answered by DokSkoal54
Q: QuestionIs the adjustable shelf on the right hand side of the fridge removable? Just purchased this. Model RF22R7351SR
Asked by Nanaone2011.
- A:Answer Hello Nanaone2011, Thank you for reaching out and letting us know your inquiry if the adjustable shelf on the right fridge of this Samsung refrigerator is removable. We understand that this information may be essential for you. We're here to help. As per checking, yes, the adjustable shelf is removable. For reference, attached is a link to the user manual containing additional information about the product. See page 16 to know how to remove the fridge shelf the right way. https://downloadcenter.samsung.com/content/UM/202106/20210623134419044/FDR_AW4-CD_FL_DA68-03832A-05_EN_MES_CFR.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144281704 -Angelica
Answered by Samsung

Q: QuestionWhat is the depth front to back
Asked by jim.
- A:Answer Hi jim Thank you for reaching out regarding your Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone™ Drawer; what is the depth front to back. Regarding your concern, here are the dimensions. Product Dimensions with Hinges, Handles, and Door 35 3/4" W x 70" H x 36 1/2" D Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8" H x 29 3/8" D Product Dimensions with Door without Handles 35 3/4" W x 70" H x 34" D Shipping Dimensions 38 1/4" W x 75 3/4" H x 36 1/4" D Net Depth with Door Handle 36 1/2" Net Height with Hinge 70" Net Height without Hinge 68 7/8" Net Depth w/o Door Handle 34" Depth without Door (in) 29 3/8" Width 35 3/4 I suggest you check this link to assist you further. https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/28-cu--ft--4-door-french-door-refrigerator-in-fingerprint-resistant-stainless-steel-rf28r7201sr-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144355483 ^Camille
Answered by Samsung

Q: QuestionDoes this refrigerator include an egg tray or butter dish?
Asked by DznyFan.
- A:Answer No it doesn’t
Answered by TEjj
Q: QuestionCan the doors be removed to bring the refrigerator into the house?
Asked by Dan.
- A:Answer Hi there, Yes, You can remove the doors for installation. Please locate page 22 in the user manual for instructions. See user manual below: https://downloadcenter.samsung.com/content/UM/202005/20200511115114838/FDR_AW3_FL_DA68-03833A-03_EN_MES_CFR.pdf Thank you for choosing Samsung. ^Brad
Answered by Samsung

Q: QuestionIs there a reset button on the ice maker? Mine shows locked and it's not allowing me to push any buttons and the ice maker is not working. I can't get ice or water. I'm so tired of having issues with this ice maker!!
Asked by Debs.
- A:Answer Where is the reset button located on the ice maker?
Answered by Anonymous
Q: QuestionFridge Installed by Best Buy, However I need help on how to use the inside shelves to function as designed. One shelf is supposed to flip up for more room when tall items are placed below it, it has some shipping lock that needs to be removed. How?
Asked by Dennis.
- A:Answer Shipping lock, can you post any pictures, make sure you remove ALL the plastic that came with the refrigerator.
Answered by TitanG545
Q: QuestionSamsung refrigerator rf28r7201sr what type of water filter it use ?
Asked by Eric.
- A:Answer The compatible water filter for this model refrigerator is Water Filter HAF-QIN. You can view this information on our website under product specifications. We thank you for being a Samsung customer! ^Lena
Answered by Samsung

Q: QuestionDoes this come in 33 inches wide?
Asked by Oliver.
- A:Answer I bought this fridge and measured it to be 36" wide.
Answered by cnisingle
Q: QuestionWhat is width of refrigerator
Asked by Anonymous.
- A:Answer The width is 36" wide.
Answered by cnisingle
Q: QuestionCan the handle be easily removed and reinstalled? It won't fit through our front door with the handle on.
Asked by Aelynn.
- A:Answer Great question Aelynn! You can actually remove the doors completely during installation. Page 21 of the user manual (https://bit.ly/3gD9qOk) starts the instructions on how to do this. ^Jecca
Answered by Samsung

Q: QuestionI can't find anywhere the measurements. I am redesigning my kitchen. I need a good fit.
Asked by George53.
- A:Answer Product Height 70 inches Product Width 35 3/4 inches Height To Top Of Refrigerator (Without Hinges) 68 7/8 inches Height To Top Of Door Hinge 70 inches Depth Without Handle 34 inches Depth With Handle 36 1/2
Answered by MIATitan
Q: Questiondo I have to hook up the water/ice part of the fridge, or does it work without it being hooked up?
Asked by bella.
- A:Answer You do not have to hook a water line up for the refrigerator and freezer to function properly, however, without a waterline hooked up, you will not be able to use the ice maker or water dispenser. ^Lo
Answered by Samsung

Q: QuestionDoes this ice maker dispense both crushed & cubed ice
Asked by Jerry.
- A:Answer Hello, Cole. You are able to select either cubed or crushed ice from this refrigerator. ^Lo
Answered by Samsung

Q: QuestionDoes the ice dispenser have a light that comes on when your using it?
Asked by Lala.
- A:Answer Yes, the area below the dispenser lights up, so you can see the cup/glass as it fills. However, if using the the dispenser in the dark, the lettering indicating whether it is in the water, cubed ice, or crushed ice is not lit. There is a blue light above the lettering, but it is not powerful enough to read by. Basically, you’d have to know which position dispenses what.
Answered by Drewsky2U
Q: QuestionWhat is the top drawer used for?
Asked by Tarzan.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel
- A:Answer It is for refrigerated items.
Answered by Charz13
Q: QuestionDoes the fridge have outside lights where the ice and water come out?
Asked by Austinp.
- A:Answer Yes, once u push for water or ice, the area lights up
Answered by AussieWombat
Q: QuestionDoes BestBuy offer free removal of your old refrigerator or do you have to pay?
Asked by Railfreak.
- A:Answer Removal or relocation of the refrigerator was included with my purchase. I wasn't able to tell if this was normal or a special they were offering.
Answered by HoustonJenn
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