Questions & Answers

Q: QuestionI have no intention of using the Ice Maker or the in-door beverage center. Can both of these options be removed along with the Water Filter to return space to the refrigerator without any adverse operational concerns?

Asked 3 years ago by Fruitdale.

This question was asked about the related product: Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Hi Fruitdale, Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge. Ice Maker, the in-door beverage center, and the water filter are built-in features and cannot be removed or altered. Please do not attempt to repair, disassemble, or modify the refrigerator. Unauthorized modifications can cause safety problems. We will charge the full cost of parts and labor to reverse an unauthorized change. Safety information on page 12, 9th bullet Usage cautions on page 13, 5th bullet https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf In case of repairs will be needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RF29A9671SR/AA One (1) year parts and labor Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144784214 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionHello, can this refrigerator temperature be set to an exact temperature and it will accurately stay at that temperature? The freezer too, same question. I have no a/c so house is hot in summer.

Asked 3 years ago by SharNorwalk.

This question was asked about the related product: Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Hi SharCT! Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Refrigerator. I understand you want to know if you can set an exact temperature on your Samsung Refrigerator/freezer. Yes. The USDA states that your refrigerator should keep refrigerated food below 40°F, and your freezer should keep frozen food below 0°F. Keep your refrigerator and freezer at these temperatures to make sure your food remains fresh. You may set the temperatures higher only if you are not storing food in the refrigerator or freezer. In most models, the ideal temperature setting for the refrigerator is 38°F. For the freezer, the ideal temperature is -2°F. Refer to this link: "What Temperature Should I Set my Samsung Refrigerator to?": https://www.samsung.com/us/support/answer/ANS00080450/. You may refer to the user manual about the designated temperature on your Samsung Refrigerator/freezer on page 43: https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144775817 Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this model have the cameras or is that only available in the next model up (RF29A9771SR)?

Asked 4 years ago by DVjr.

This question was asked about the related product: Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer This model does not have cameras

  Answered 4 years ago by Crystaldw83Verified Purchase

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Q: QuestionIs it possible to turn off each side of the ice maker separately? If I only need bucket of larger cubes, can I turn off the side that makes nuggets?

Asked 4 years ago by BigD.

• A:Answer You sure can, BigD! Pages 42-44 of the user manual (https://bit.ly/3EldgHJ) show how to use the control panel on this model. This includes how to turn each ice maker on or off, independent of the other. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI have ro water systems connect to waterline do I still need install water filter on refrigerator?

Asked 4 years ago by Joeh.

This question was asked about the related product: Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer the filter is just like any other fridge, replace t every 6-12 months. I do not think the fridge can operate w/o a filter, but I do not know this for fact.

  Answered 4 years ago by mwebster13Verified Purchase

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Q: QuestionWhy won’t the top left door stay open

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer I have found if the refrigerator isn’t level from front to back, the door will swing open or closed

  Answered 4 years ago by NiceNewFridge

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