Questions & Answers

Q: QuestionIs this model self defrosting

Asked 2 years ago by Dmh70.

• A:Answer Greetings, Yes, this model has a frost-free feature. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 2 years ago by Samsung

  
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Q: QuestionAre the shelves in the refrigerator adjustable?

Asked 2 years ago by Anonymous.

• A:Answer Yes, the shelves are adjustable.

  Answered 2 years ago by JRAStudiosVerified Purchase

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Q: QuestionIs it possible to take all legs and wheels off the bottom of this fridge?

Asked 2 years ago by KA16.

• A:Answer Hi there, The leveling legs can be lowered or raised to help level the fridge; the wheels are built into the bottom section of the fridge and are not removable. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionCan the doors be removed for delivery? Existing kitchen entrances are 28 and 29 inches wide.

Asked 2 years ago by Ric47.

• A:Answer Yes - we had to have ours removed too.

  Answered 2 years ago by HealthERVerified Purchase

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Q: QuestionNeed top right damaged door replaced but can't find exact part # online, other number pops up, DA82-03264B. Says it's for RF29A9671SR/AA-00, What's the 00 for, version #? If so, does it matter mine's 09? Pics are of what I have. Thanks.

Asked 2 years ago by SURGEMAESTRO.

Q: QuestionHow can I get an operating manual

Asked 2 years ago by 4048.

Q: QuestionWill this refrigerator work adjacent to a wall on the side that extends out 39 inches before opening up for a doorway? See photo of current fridge. Manual shows a 125-degree angle when the door is open, and I'm not sure if we can accommodate that angle.

Asked 3 years ago by DavidB.

• A:Answer Yes

  Answered 2 years ago by PeterC

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Q: QuestionIs this considered a counter depth refrigerator?

Asked 3 years ago by Mon.

• A:Answer No, this is a full depth refrigerator though a counter depth model is available.

  Answered 3 years ago by KBMarinoVerified Purchase

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Q: QuestionCan I convert the freezer into a refrigerator the whole freezer or half of the freezer

Asked 3 years ago by Goldielocks.

• A:Answer Only the lower right can be set to one of the following. Soft freeze, freezer, meat/fish, fruit/veggies, and beverage. Haven't found anything on what soft freeze should be used for but the others are obvious.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHello, What color are the sides of the refrigerator? Mine's going to be out with the sides exposed.

Asked 3 years ago by SharNorwalk.

• A:Answer They're grey

  Answered 3 years ago by KathleenHVerified Purchase

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Q: QuestionIs the true measurement 70 3/4 for the back of the refrigerator? I have a light fixture at exactly 71 inches that the refrigerator has to clear - the back of the refrigerator. It’s going to be pushed against the wall with the light fixture over it.

Asked 3 years ago by SharNorwalk.

• A:Answer Hi SharCT, Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the clearance needed for the fridge at the back. Yes, the fridge needs to clear 70 3/4. Here is a link for the details. Dimensions on page 2 https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdfs/RF29A9671SR_v5.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144777715 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat is interior made of?

Asked 3 years ago by Kek139.

• A:Answer Glass shelves with the metal “Triple Cooling” back.

  Answered 3 years ago by KBMarino

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Q: Questionis this fridge really finger resistance?

Asked 3 years ago by Eman.

• A:Answer It gets messy very easily, my wife cleans it almost everyday.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the difference between this one and the similar BeSpoke line? Is it just the customizable panels? Is there anything else the BeSpoke ones have that this doesnt?

Asked 3 years ago by Nicole.

• A:Answer Great observation, Nicole. The only main difference between the two is the replaceable/customizable panel for the Bespoke line compared to the black/standard stainless steel of the non-Bespoke appliance. Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat type water filter model is used on this model? Can a DA29-00020B cartridge be used on this model?

Asked 3 years ago by Bear.

• A:Answer Hi Bear, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 29 cu. ft. 4-Door Flex™ French Door Refrigerator with WiFi, Beverage Center and Dual Ice Maker - Black stainless steel I have shared a Samsung link below. Please access the link to guide you to know which filter is needed for your refrigerator. https://www.samsung.com/us/support/answer/ANS00060149/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144492577 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionI recently purchased this refrigerator, does it allow for a wine rack to be placed in it? If yes, where can this be purchased or what is the model for the wine rack that will fit?

Asked 3 years ago by GeoMack.

• A:Answer Glad you asked, GeoMack. Upon verifying, this refrigerator is not compatible with a wine rack. If you wish to have storage for your wine, I can suggest our 51-Bottle Capacity Wine Cooler. Please see this link for the details of the wine cooler. https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/51-bottle-capacity-wine-cooler-in-stainless-steel-rw51ts338sr-aa/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145043303) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionIs 72” the lowest you can get top of fridge? Or can I remove wheels and Drop it an inch

Asked 3 years ago by Tripod.

• A:Answer The feet on the fridge is adjustable so yes you should be able to drop it. Also the door hinge on the front is really what makes the extra inches.

  Answered 3 years ago by Stepmini23Verified Purchase

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Q: QuestionCan the leveling legs be lowered a little to fit in my built in fridge cabinet? I see the height w/out hinges is 70 3/4 but my cabinet is a max of 70 1/2...

Asked 3 years ago by chris.

• A:Answer The installation manual for Model RF29A9671 doesn't show Min/Max adjusted height, but 70 3/4 may be the minimum height overall. Mine was installed at 70 5/8.

  Answered 3 years ago by MeleadVerified Purchase

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Q: QuestionI am looking to buy a replacement water filter for the refrigerator. What filter is compatible?

Asked 3 years ago by lakelife.

• A:Answer Just go to Amazon and put in the fridge model number and water filter, you’ll get a lot of filters to choose from. I always buy the genuine Samsung filters based on how they do a better job at removing contaminates.

  Answered 3 years ago by JCinGA

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