Questions & Answers

Name: Samsung - 3.1-Channel Soundbar System with 7" Wireless Subwoofer - Black
Brand: Samsung
SKU: 5754514
Price: 94.99 USD
Rating: 4.3 (2801 reviews)

Samsung - 3.1-Channel Soundbar System with 7" Wireless Subwoofer - Black

Model:: HW-M550/ZA; |
SKU:: 5754514

User rating, 4.3 out of 5 stars with 2801 reviews.

Highly rated by customers for:

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QuestionIs there a setting so that the sound bar starts at D.IN instead of S MUTE whenever the system (cable box, TV + sound bar) is turned on? Trying to work the whole system with just the cable TV remote
Asked 7 years ago by Want1remote.
- Answer not sure ,but mine always starts on D.IN
  Answered 7 years ago by EDDIE
  Answer this question
QuestionWhat is the difference between HWN550ZA versus HWM550ZA ??? SAME features basically but I'd it manufactures date/ year ???
Asked 7 years ago by Chad.
- Answer Hello Chad, HW-M550/ZA is a 2017 model and HW-N550ZA is a 2018 model. ^Britt
  Answered 7 years ago by Samsung
  Answer this question
Questioni just bought the dish wally for my rv will the bluetooth work on the samsung 3.1 soundbar and how do you get it to connect. i bought the bluetooth adapter for the wally
Asked 7 years ago by john.
- Answer Hi john, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
  Answered 7 years ago by Samsung
  Answer this question
QuestionI HAVE A SAMSUNG TV AND SAMSUNG SOUND BAR. HOW DO I TURN THE SOUND OFF IN THE TV AND USE ONLY THE SOUND BAR FOR SOUND ONLY.THE TV IS 2018 ULTRA 4HD. THANK YOU
Asked 7 years ago by MONK.
- Answer just put your tv's sound to 0 or mute and then up the sound on the sound bar
  Answered 7 years ago by judy
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QuestionSamsung k550 can connect with Sony 4K tv and without rear speaker. Also I can get full sounds
Asked 7 years ago by Thilak.
Answer This Question
QuestionI attached my new Samsung 3.1 sound bar HW-KM55C, lost the picture
Asked 7 years ago by Confused.
- Answer Hi Confused, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
  Answered 7 years ago by Samsung
  Answer this question
QuestionDoes this soundbar have the "Sound+" that is referenced as being necessary to connect to the Samsung 10" wireless woofer?
Asked 7 years ago by Zerpda.
- Answer Hello Zerpda, I have attached a link below to the user manual, you will find more information regarding sound+ here. http://downloadcenter.samsung.com/content/UM/201709/20170907112534085/HW-M550_ZA_FULL_170830.pdf ^Britt
  Answered 7 years ago by Samsung
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QuestionI asked this question earlier...but I wasn't clear on my facts (sorry Dale). Can I operate the Samsung - 3.1-Channel Soundbar System with 7" Wireless Subwoofer with a Directv remote using a Samsung tv (model# PN50B650S1FXZA).
Asked 7 years ago by 2putt.
- Answer Yes , you can use the remote through TV UI.
  Answered 7 years ago by CommunityAnswer
  Answer this question
QuestionCan I use the DirectV remote to control the volume level of the sound bar?
Asked 7 years ago by 2Putt.
- Answer You need to check the settings on television and the setting on direct TV remote I was getting a message on television whenever I changed volume. Upon changing setting on the television and cable the television and cable remote work and no annoying messages
  Answered 7 years ago by Dale3883
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QuestionI bought a Samsung sound bar the subwoofer isn't really putting out any volume. the blue light on and steady. I have the bass volume at 6. When I try and turn up the subwoofer it will go up but then resets back to zero. You can hear faint sound.
Asked 7 years ago by Bo1271.
- Answer Recheck basics. My SW does not reset to zero from 6 unless I turn it back,. When the bass kicks in it shakes the room.
  Answered 7 years ago by GGEST
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Question33/5000 Can I share the sound of TV and sound bar ?
Asked 7 years ago by Mike.
- Answer yes, but the sound bar is loud enough.
  Answered 7 years ago by yasmin2109
  Answer this question
QuestionI'm planning to connect this soundbar to a Samsung TV, the MU8500, by either Bluetooth or an HDMI cable connected to the HDMI ARC port of the TV. Is there a difference is sound quality or perhaps an audio format that isn't supported if I use BT?
Asked 7 years ago by GMan.
- Answer The easiest way to connect the 550 sound bar is BT
  Answered 7 years ago by Anonymous
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QuestionUnderwhelming subwoofer performance = disappointment. I own a 2013 Samsung HW-550 2.1 sound bar/subwoofer and to my ear it has WAY BETTER bass response than my recently purchased HW - M 550 ZA 3.1 model. What gives here? I'm ready to return it...
Asked 7 years ago by Hoytski.
- Answer There are two different places that you can adjust the bass output. Be sure that you find both before giving up. I was underwhelmed before I found the second tweak, hidden in the menu .... Sorry, don't have the exact steps, but just poke around a bit. With both augments in place, bass is much more useful. No my home Klipsh, but acceptable.
  Answered 7 years ago by dlbrum
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QuestionI purchased this bar and woofer and a Q6F Samsung tv, I can't seem to get the bar and woofer to work without being plugged in.Samsung said they work better plugged in ! Can't use them any other way than wireless,help
Asked 7 years ago by Undecided.
- Answer Hi Undecided, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
  Answered 7 years ago by Samsung
  Answer this question
QuestionI need a new remote for a Samsung HW-M550/ZA sound bar but when I put the model number into the parts search, nothing comes up?
Asked 7 years ago by Joe.
- Answer Hi Joe, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
  Answered 7 years ago by Samsung
  Answer this question
QuestionHi, will it work in 220V power voltage?
Asked 7 years ago by Edgar.
- Answer Hello Edgar, I have attached a link below to the user manual, you will find more information regarding electrical requirements here. http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=6897644&CDCttType=UM&ModelType=C&ModelName=HW-M550/ZA&VPath=UM/201709/20170907112534085/HW-M550_ZA_FULL_170830.pdf ^Britt
  Answered 7 years ago by Samsung
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Questiondoes this also have an output for headphones?
Asked 7 years ago by Len.
- Answer No, this does not have an output for headphones.
  Answered 7 years ago by CommunityAnswer
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QuestionMy TVs are probably 10 years old LG model # 42LG20-UM. They don’t have HDMI audio out outlets. Can I use this sound bar? How much do speakers cost to set up surround sound?
Asked 7 years ago by Walgy.
- Answer Make sure ask the Best Buy associate first since you have an older tv to make sure it’s compatiable. I just purchase the sound bar system but i didn’t get the surround sound is optional and very easy to set up because it’s wireless and it’s bluetooth to the system. I had geek squad set mind up it cost 100 for them to come out and do it. Ive could of done it but I wanted to play on the safe side. I hope I answerd you question.
  Answered 7 years ago by Luno806
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QuestionWill subwoofer work with any brand of sound bar that is also Bluetooth
Asked 7 years ago by Subwoofer.
- Answer Most likely no. The sub and bar automatically link together, and it's a fair bet that Samsung uses their own Bluetooth signal for the system. This isn't your typical "search and pair" setup like most Bluetooth speakers.
  Answered 7 years ago by Jake
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QuestionI have a Samsung sound bar already that was given to me but the subwoofer doesn't work. If I bought another Samsung sound bar that's a different model, could the subwoofer be paired wirelessly with the one I already have?
Asked 7 years ago by Anonymous.
- Answer Needs to be paired with the proper series.
  Answered 7 years ago by MissMylaM
  Answer this question

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Questions & Answers

Samsung - 3.1-Channel Soundbar System with 7" Wireless Subwoofer - Black

Q: QuestionIs there a setting so that the sound bar starts at D.IN instead of S MUTE whenever the system (cable box, TV + sound bar) is turned on? Trying to work the whole system with just the cable TV remote

Q: QuestionWhat is the difference between HWN550ZA versus HWM550ZA ??? SAME features basically but I'd it manufactures date/ year ???

Q: Questioni just bought the dish wally for my rv will the bluetooth work on the samsung 3.1 soundbar and how do you get it to connect. i bought the bluetooth adapter for the wally

Q: QuestionI HAVE A SAMSUNG TV AND SAMSUNG SOUND BAR. HOW DO I TURN THE SOUND OFF IN THE TV AND USE ONLY THE SOUND BAR FOR SOUND ONLY.THE TV IS 2018 ULTRA 4HD. THANK YOU

Q: QuestionSamsung k550 can connect with Sony 4K tv and without rear speaker. Also I can get full sounds

Q: QuestionI attached my new Samsung 3.1 sound bar HW-KM55C, lost the picture

Q: QuestionDoes this soundbar have the "Sound+" that is referenced as being necessary to connect to the Samsung 10" wireless woofer?

Q: QuestionI asked this question earlier...but I wasn't clear on my facts (sorry Dale). Can I operate the Samsung - 3.1-Channel Soundbar System with 7" Wireless Subwoofer with a Directv remote using a Samsung tv (model# PN50B650S1FXZA).

Q: QuestionCan I use the DirectV remote to control the volume level of the sound bar?

Q: QuestionI bought a Samsung sound bar the subwoofer isn't really putting out any volume. the blue light on and steady. I have the bass volume at 6. When I try and turn up the subwoofer it will go up but then resets back to zero. You can hear faint sound.

Q: Question33/5000 Can I share the sound of TV and sound bar ?

Q: QuestionI'm planning to connect this soundbar to a Samsung TV, the MU8500, by either Bluetooth or an HDMI cable connected to the HDMI ARC port of the TV. Is there a difference is sound quality or perhaps an audio format that isn't supported if I use BT?

Q: QuestionUnderwhelming subwoofer performance = disappointment. I own a 2013 Samsung HW-550 2.1 sound bar/subwoofer and to my ear it has WAY BETTER bass response than my recently purchased HW - M 550 ZA 3.1 model. What gives here? I'm ready to return it...

Q: QuestionI purchased this bar and woofer and a Q6F Samsung tv, I can't seem to get the bar and woofer to work without being plugged in.Samsung said they work better plugged in ! Can't use them any other way than wireless,help

Q: QuestionI need a new remote for a Samsung HW-M550/ZA sound bar but when I put the model number into the parts search, nothing comes up?

Q: QuestionHi, will it work in 220V power voltage?

Q: Questiondoes this also have an output for headphones?

Q: QuestionMy TVs are probably 10 years old LG model # 42LG20-UM. They don’t have HDMI audio out outlets. Can I use this sound bar? How much do speakers cost to set up surround sound?

Q: QuestionWill subwoofer work with any brand of sound bar that is also Bluetooth

Q: QuestionI have a Samsung sound bar already that was given to me but the subwoofer doesn't work. If I bought another Samsung sound bar that's a different model, could the subwoofer be paired wirelessly with the one I already have?

QuestionIs there a setting so that the sound bar starts at D.IN instead of S MUTE whenever the system (cable box, TV + sound bar) is turned on? Trying to work the whole system with just the cable TV remote

QuestionWhat is the difference between HWN550ZA versus HWM550ZA ??? SAME features basically but I'd it manufactures date/ year ???

Questioni just bought the dish wally for my rv will the bluetooth work on the samsung 3.1 soundbar and how do you get it to connect. i bought the bluetooth adapter for the wally

QuestionI HAVE A SAMSUNG TV AND SAMSUNG SOUND BAR. HOW DO I TURN THE SOUND OFF IN THE TV AND USE ONLY THE SOUND BAR FOR SOUND ONLY.THE TV IS 2018 ULTRA 4HD. THANK YOU

QuestionSamsung k550 can connect with Sony 4K tv and without rear speaker. Also I can get full sounds

QuestionI attached my new Samsung 3.1 sound bar HW-KM55C, lost the picture

QuestionDoes this soundbar have the "Sound+" that is referenced as being necessary to connect to the Samsung 10" wireless woofer?

QuestionI asked this question earlier...but I wasn't clear on my facts (sorry Dale). Can I operate the Samsung - 3.1-Channel Soundbar System with 7" Wireless Subwoofer with a Directv remote using a Samsung tv (model# PN50B650S1FXZA).

QuestionCan I use the DirectV remote to control the volume level of the sound bar?

QuestionI bought a Samsung sound bar the subwoofer isn't really putting out any volume. the blue light on and steady. I have the bass volume at 6. When I try and turn up the subwoofer it will go up but then resets back to zero. You can hear faint sound.

Question33/5000 Can I share the sound of TV and sound bar ?

QuestionI'm planning to connect this soundbar to a Samsung TV, the MU8500, by either Bluetooth or an HDMI cable connected to the HDMI ARC port of the TV. Is there a difference is sound quality or perhaps an audio format that isn't supported if I use BT?

QuestionUnderwhelming subwoofer performance = disappointment. I own a 2013 Samsung HW-550 2.1 sound bar/subwoofer and to my ear it has WAY BETTER bass response than my recently purchased HW - M 550 ZA 3.1 model. What gives here? I'm ready to return it...

QuestionI purchased this bar and woofer and a Q6F Samsung tv, I can't seem to get the bar and woofer to work without being plugged in.Samsung said they work better plugged in ! Can't use them any other way than wireless,help

QuestionI need a new remote for a Samsung HW-M550/ZA sound bar but when I put the model number into the parts search, nothing comes up?

QuestionHi, will it work in 220V power voltage?

Questiondoes this also have an output for headphones?

QuestionMy TVs are probably 10 years old LG model # 42LG20-UM. They don’t have HDMI audio out outlets. Can I use this sound bar? How much do speakers cost to set up surround sound?

QuestionWill subwoofer work with any brand of sound bar that is also Bluetooth

QuestionI have a Samsung sound bar already that was given to me but the subwoofer doesn't work. If I bought another Samsung sound bar that's a different model, could the subwoofer be paired wirelessly with the one I already have?