Questions & Answers

Q: QuestionDoes this refrigerator have an external water dispenser?

• A:Answer Yes, this refrigerator has an external water dispenser.

Q: QuestionIs this refrigerator ENERGY STAR certified?

• A:Answer Yes, this refrigerator is ENERGY STAR certified.

Q: QuestionDoes this refrigerator have a door open alarm?

• A:Answer Yes, this refrigerator has a door-open alarm.

Q: QuestionAre the refrigerator shelves spill proof?

• A:Answer Yes, the refrigerator shelves are spill proof.

Q: QuestionCan this refrigerator make ice automatically?

• A:Answer Yes, this refrigerator can automatically make ice.

Q: QuestionCan I control the refrigerator using a smartphone app?

• A:Answer Yes, you can control the refrigerator using the Samsung SmartThings App.

Q: QuestionDoes Samsung aware of the water dispenser problem with this model, as described in two reviews?

Asked 4 years ago by Wood.

• A:Answer They are now and Samsung will send a tech out to replace the "upgrade" for this model (not) with a part used on all other Samsung refrigerators. It took them maybe 20 minutes and my water has been working for a week now, I am cautiously optimistic. Don't bother with Geek Squad, go directly to Samsung if you choose to keep the fridge.

  Answered 4 years ago by kimvee

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Q: Questionis this a new model?

Asked 4 years ago by coldsabre.

• A:Answer Yes and of 11 reviews, 10 of them mention no working water dispenser. Don't buy this refrigerator.

  Answered 4 years ago by kimvee

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Q: Questiondoes ice maker shut off automatically when full

Asked 3 years ago by hairyrosemeade55.

• A:Answer No it doesn't even fill up i will be calling on that issue

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHas Samsung discovered the root cause and initiated any corrective actions in response to the alleged manufacturing defects regarding the water dispenser malfunction? IMO this is a trend that should have been picked up by their quality system by now.

Asked 4 years ago by Daniel.

• A:Answer Not sure if they have fixed it or not… But they got to be aware of it…. A tech told me that for such a high quality fridge that 90% of the water dispenser problem is just the water line entering the back has around a foot or so of it is freezing. They need to just insulate at least that section of it.

  Answered 4 years ago by ABCLLVerified Purchase

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Q: QuestionIs this LG model (# LFDS22520S) front magnetic?

Asked 2 years ago by pete.

• A:Answer Yes the Samsung 22 cu ft refrigerator is magnetic on the front.

  Answered 2 years ago by AmyPVerified Purchase

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Q: QuestionHow do the top doors open? no handles, no openings anywhere?

Asked 3 years ago by sassy313.

• A:Answer There is a recess in the top of each door for opening.

  Answered 3 years ago by SpeeddemonVerified Purchase

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Q: QuestionHow do you turn the icemaker off?

Asked 4 years ago by Great.

• A:Answer Hello PJY, you can turn the ice maker feature on/off by pressing the ice maker icon. Directions for this feature can be found in the user manual on page 37 (https://downloadcenter.samsung.com/content/UM/202108/20210817065517093/FDR_RF4500A_DA68-02657D-00_EN_MES_CFR_2007.pdf). Thank you for choosing Samsung for your home. ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionI’m interested in buying this fridge but I’m afraid of having the water dispenser problem. Has Samsung resolved this problem?

Asked 3 years ago by PatriciaSD.

• A:Answer Run away!!! The installer just left my house this afternoon, after installing my second Samsung unit and NO the water problem isn't fixed. The refrigerator would be awesome if they could get it right, but apparently they can't.

  Answered 3 years ago by NiseyVerified Purchase

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Q: QuestionI want to buy the Samsung Samsung - 22 cu. ft. Smart 3-Door French Door Refrigerator with External Water Dispenser - Stainless steel Model:RF22A4221SR/AASKU:6471965. The session ended before I could get the number for the Best Buy Visa card apply,,,

Asked 3 years ago by Babs.

• A:Answer I would t buy it, the water dispenser never worked properly. I returned and got a different brand.

  Answered 3 years ago by Mg27Verified Purchase

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Q: QuestionWhat the maximum size glass/cup that the water dispenser is made for (without having to tilt the glass to make sure the water doesn't spill onto the floor)?

Asked 3 years ago by BrownEyedBeauty.

• A:Answer You don’t have a deep enough ledge to be able to rest a cup on there. You have to hold it against to the dispenser, therefore you can any cup size. Hope this answers your question.

  Answered 3 years ago by SuePVerified Purchase

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Q: QuestionDoes this refrigerator requires a specific water filter / in other words does it need to be replaced every few months for the water filter

Asked 4 years ago by Worth.

• A:Answer Yes and yes...I signed up for the every six month replacement filter to be sent to me to avoid me forgetting and waiting until my water tasted weird due to a dirty filter.

  Answered 4 years ago by LizzieVerified Purchase

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Q: QuestionHow many ice cubes dose it make at a time.

Asked 2 years ago by C4x4man.

• A:Answer Makes them in sets of around 6-10 at a time. Can’t really be exact as I can’t tell when they’re about to drop.

  Answered 2 years ago by AnthonyPVerified Purchase

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Q: QuestionCan the doors be taken of at delivery if needed to get through a kitchen door? could I find out the measurement without the doors.

Asked 2 years ago by neicy66.

• A:Answer Hi Neicy66, Yes, the doors can be removed to fit through the entrance door. The refrigerator's dimensions without hinges and door are 29 7/8" (W) x 65 1/2" (H) x 30 5/8" (D). I have shared the manual regarding the "Door removal" information; kindly turn to pages 20-24 for detailed reference. User's manual: https://downloadcenter.samsung.com/content/UM/202212/20221230134429582/FDR_RF4500A_DA68-02657D-02_EN_MES_CFR.pdf Should you require further questions or assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145856219, to help our team pull up your information. Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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