A:AnswerHi there,
To order and check the availability and compatibility of the refrigerator’s door panels, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Have a great day!
Nicole
A:AnswerHi Barbieadm, thank you for your question!
For details like noise levels and how quiet this Samsung Bespoke 23 cu. ft. 4-Door Counter-Depth Refrigerator with Beverage Center operates in person, please contact us directly or visit your nearest retailer to hear the unit and get a feel for the sound before purchase.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151711123) to help our team pull up your information.
Thank you!
^Joshua
A:AnswerHello Arod,
There is no direct measurement available on the dimension within the drawer. To confirm whether a Red Bull can fit upright in the Flex drawer, we recommend visiting your nearest retailer to see the unit in person or contacting us directly with the channels below for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you!
^Joshua
A:AnswerHello Johnny,
While the exact height from the floor to the bottom of the French doors is not available, we recommend visiting your nearest retailer to view the unit in person and ensure it will fit your space comfortably.
For full details on the refrigerator’s measurements, please refer to the second page of the specification sheet linked below:
Specification Sheet
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/bespoke/09262023/RF23BB8600_V13.pdf
Have a nice day!
^Camille
A:AnswerHello Pele23,
No, the ice maker is built into the refrigerator and cannot be removed. Any damage resulting from unauthorized removal will affect your unit's warranty. However, the ice maker can be turned off.
Have a great day.
-John
A:AnswerHi Barbara,
Thank you for reaching out with your question about Samsung refrigerator models.
Please note that operational sound can be subjective. What may seem loud to one person may sound normal to another. Samsung refrigerators produce a variety of sounds during regular operation, all of which are generally normal.
For more details, please visit the following Samsung support page, which explains the common operational sounds you might hear. The page also includes hyperlinks for additional information and an embedded video for a full walkthrough:
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you have additional questions about Samsung refrigerators, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1151156536 to help our team pull up your information.
Leo
A:AnswerHi Johnny B,
We understand how important it is to keep your refrigerator both looking great and running smoothly—thank you for reaching out about the panel. We're here to help.
To begin, you'll need to locate and order a compatible replacement panel. Below is the link to a Samsung page where you can find panels that fit your refrigerator model:
Panel for Bespoke AI 4-Door French Door:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/bespoke-4-door-french-door-refrigerator-panel-in-stainless-steel-top-panel-ra-f18du4ql-aa/
For easier installation or removal of the panel, we also recommend using the Bespoke Suction Cup tool:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/bespoke-suction-cup-for-door-panel-installation-removal-ra-a00uaaaa/
To assist you further, here is a link to the step-by-step installation guide:
Installation Instruction:
https://image-us.samsung.com/SamsungUS/home/home-appliances/03102022/SamsungBespokeRefrigeratorPanelSuctionCupInstallation.pdf
Should you need more assistance with your refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1151044184 to help our team pull up your information.
Leo
A:AnswerHi there,
Thank you for your inquiry. Let us get you the details you need.
Several things can cause excessive freezing in the freezer. To fix this, please click the links and the hyperlinks for tips.
Frost in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
For additional reference, turn to page 70 of the fridge's manual under "Fridge/freezer is over-cooling":
https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number 1149817672 to help our team locate your information when you message us.
Have a great day.
-John
A:AnswerGreetings,
Thank you for your inquiry. Let's get you the details you need.
This fridge's 2-inch clearance allows the door to swing up to 125 degrees. Thus, the wider the clearance, the wider you can swing the door open.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1148536739, to help our team pull up your information when you message us.
Have a great day.
-John
A:AnswerGreetings!
Yes, this Samsung refrigerator model (RF23BB86004MAA) is equipped with white glass bespoke panels for the middle and bottom compartments.
Leo
A:AnswerThe Middle Flex Drawer can hold bacon, eggs and other things that get cold but it doesn't get cold enough to hold Ice Cream. The bottom ice drawer has a medium size closed in freezer drawer, its about half the size of the freezer where you can put in ice cream and other stuff. The other side is the freezer with ice cubes. Under all this is the freezer where you can store meat and other things.
A:AnswerHello Diane,
Yes, a 1-inch clearance on the top is sufficient. For further information on the installation requirements of this refrigerator, please refer to page 2 of the link below.
Specs sheet
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/bespoke/09262023/RF23BB8600_V13.pdf
Have a lovely day.
-Kimberly
A:AnswerYes, Mary, the FlexZone can be used for storing meat and has a function specifically made for meat storage. Kindly check the link below and see page 38 (FlexZone) for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf
Have a great day,
-Ernest-
A:AnswerHi Mary,
We are happy to receive your inquiry about the bins of this Samsung refrigerator. Let us assist you.
To help you with this, you may reach out to our Samsung Parts Team to order the parts needed for your Samsung appliance at (800) 627-4368.
They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase.
Thank you for choosing Samsung and have a great day!
^Rainly
A:AnswerThe designated space for the fridge in my kitchen is set up the way you described. I do have about 4 inches on the left next to the wall so I am able to open the door however it cannot swing out completely.
