A:AnswerTap cold wash is when you have no light indicator on for the temperature. This was confusing to me at first, but that's what that open dot on the temp menu is meant to represent.
A:AnswerThe more level the washer the less vibration. My laundry area is tiled and uneven, had to use a shim under the front left side to level it out. Use a level and make sure it is level along front, back and sides to get the accurate placement, vibration will occur on high spin speed, but still minimal
A:AnswerThanks for asking, Nick! Dryer doors are able to be reversed to open from the other side. However, washer doors cannot be reversed as this could lead to potential leaks. ^Jecca
A:AnswerWasher senses the load and adds enough water to soak the clothes . This is why it’s high efficiency, does more with less. Also make sure your using laundry soap for the washer. It will say HE ( high efficiency) on the bottle.
A:AnswerApproximately 10 years ago, I had a service technician tell me that the manufacturers are making washers and dryers to last 6 years. A reason that yours may have failed earlier then that, is if someone repeatedly slammed the door shut. This can cause damage to the drum.
A:AnswerHey Julie! Beginning on page 60 of the User Manual you can find a detailed graph that shows what temperatures can be used for each of the cycles. If you need a copy of the manual, you can download one here (https://bit.ly/2xVWy14). ^Jecca