Questions & Answers

Q: QuestionIs this a 220 or 110 or 120 plug in

Asked 4 years ago by Amomo.

• A:Answer It’s a 220 plug in

  Answered 4 years ago by KinkinVerified Purchase

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Q: Questionis there an agitator in the washer or is it impeller?

Asked 4 years ago by curious.

• A:Answer Thanks so much for asking. Front load washers do not use an agitator or impeller as the drum spins vertically. This vertical spin uses gravity to help move the items around during the wash cycle. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWill the gas dryer allow propane ?

Asked 4 years ago by Propane.

• A:Answer Thanks so much for asking! Yes, currently any Samsung gas dryer can be converted to propane using a compatible conversion kit. Samsung does recommend using a licensed professional to perform this conversion as there are many risks associated with gas and propane. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs dryer ventless?

Asked 4 years ago by Anonymous.

• A:Answer Thanks so much for asking! This model is a washer, that is compatible with more than one model dryer. If you'd like to leave another question with the dryer model number you are interested in, I would be happy to look up the specifications for it. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat does this washer draw electrically How many watts? I read 15 amps is that constant?

Asked 4 years ago by Brent.

• A:Answer Hi there Brent! I have the power ratings for this model listed as 15 Amps/120V/60Hz. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIf I adjust the quickwash to my custom setting can I save the custom setting for next time?

Asked 4 years ago by OrGor.

• A:Answer Once I have it on quick wash it stays on quickwash for next cycle. It does not however remember the temperature.

  Answered 4 years ago by DefectiveVerified Purchase

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Q: QuestionCan I get it in black

Asked 4 years ago by Sassy.

• A:Answer No, this model is only available in white and stainless steel.

  Answered 3 years ago by Isaacmars

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Q: QuestionDoes this washer stack with Samsung dryer Model DV42H500EW/A3?

Asked 4 years ago by CRP1015.

• A:Answer Thanks so much for asking, CRP1015! I have the matching dryers for this model listed as: Electric models: DVE45T6000AW/A3, DVE45T6020W/A3 Gas models: DVG45T6000AW/A3, DVG45T6020W/A3 ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this direct drive

Asked 4 years ago by none.

• A:Answer No

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionI currently have an older Samsung washer on a Samsung pedestal. Will a newer Samsung washer fit on the pedestal?

Asked 4 years ago by Ronnie.

• A:Answer Great question, Ronnie! While many pedestals are cross compatible with different model washers and dryers, I would need the pedestal model number to confirm compatibility. If you'd like to leave another question with the model number of your pedestal, I would be happy to look it up for you. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the washer and dryer both have stainless steel tubs?

Asked 4 years ago by jkbaytown.

• A:Answer Only the washer

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWhich gas dryer is a match for this washer?

Asked 4 years ago by Wendy.

• A:Answer I'm happy to help with this, Wendy! This washer actually has two matching dryers, an electric dryer and a gas dryer. The electric dryer is model: DVE45T6000AW/A3; and the gas dryer model is: DVG45T6000AW/A3. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat are the overall measurements of this washer with the matching dyer if you stack them?

Asked 4 years ago by Anonymous.

• A:Answer I'm happy to help with this! First, here's a link (https://bit.ly/2RvPNjw) to the user manual for this model. Page 20 has a great diagram showing the dimensions of this washer and the matching dryer stacked. It also has other useful details about the spacing and location requirements. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhich stacking kit is needed for this set in order to install as a stackable?

Asked 4 years ago by BDef.

• A:Answer I'm happy to help with this, BDef! This washer will require stacking kit model SKK-8K to stack the matching dryer on top. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDo you dispose of the old washer?

Asked 4 years ago by Anonymous.

• A:Answer If you get it delivered and installed, there's also the option to haul away old devices for a feel, I believe it's $49. I'm not quite sure on the cost because I didn't haul away

  Answered 4 years ago by SamsungVerified Purchase

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Q: QuestionCan this washer connect to Amazon echo

Asked 4 years ago by TerribleDecisionMaker.

• A:Answer Thanks so much for asking! This model does not have a Wi-Fi connection to connect to other smart devices. It does have the Smart Care feature that you can learn about on page 41 of the user manual (https://bit.ly/3eEYYag). ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan the propane/gas dryer be set to vent on the left side of the machine?

Asked 4 years ago by Sue.

Q: QuestionIs the Motor direct drive?

Asked 4 years ago by Josey.

• A:Answer Thanks so much for asking, Josey! Yes, this model has a direct drive motor. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you move the control panel to the bottom of the dyer so you can reach it better?

Asked 4 years ago by WolffMan.

• A:Answer Hi WolffMan! The position of the control panels for the washer and dryer are not able to be moved. ^Jecca

  Answered 4 years ago by Samsung

  
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