Questions & Answers

Q: QuestionCan this be stacked on a Samsung WF42H5200AW if not what dryer is compatible with it ?

Asked 2 years ago by Question.

• A:Answer Good day, No, the dryer model #DVE45T6000W is not compatible to be stacked with washer model #WF42H5200AW. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionWhere does the water drain from on a Samsung dryer?

Asked 2 years ago by Angelica.

• A:Answer Thank you for inquiring, Angelica. Let's get you the details you need for your dryer. The water does not drain out from the dryer. Instead, it turns to vapor or moisture that vents from the unit. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionI have a stackable washer dryer set that I am replacing the washer only. Will the install team remove the dryer from the top of the washer to remove the old washer. Thank am keeping the dryer and putting new washer side by side. I will have the old washer

Asked 2 years ago by Tyler.

• A:Answer Dear Valued BestBuy Client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry about removing the stacked dryer on top of the washer upon delivery of the new appliance. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: Questionare the doors reversible

Asked 2 years ago by Anonymous.

• A:Answer Hello there, No. The doors of this washer model are not reversible. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionCan both this washer and dryer fit on older Samsung storage pedestals? These would be replacement of my current machines which are about 11 years old. Thanks!

Asked 2 years ago by EZNC.

• A:Answer I have no pedestals but my new washer fits good with my old dryer

  Answered 2 years ago by BettyVerified Purchase

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Q: QuestionIs the Samsung dryer model #WF45T6000AW ventless?

Asked 2 years ago by Ivon.

• A:Answer No

  Answered 2 years ago by RichieVerified Purchase

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Q: QuestionDoes this dryer provide 110V outlet for the washer? I only have a 240v outlet in my closet, and my current dryer provides a 110v outlet for the washer.

Asked 2 years ago by Leon.

• A:Answer No it doesn't

  Answered 2 years ago by KeithP

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Q: QuestionI bought this Samsung washing machine recently and it shakes very badly when drum is spinning. Are there any mfg instructions on fastening it down to a concrete slab floor in a basement? If so plz provide if not plz explain why not. Thank you

Asked 2 years ago by LowAccident613.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer You might try a plastic leak pan underneath the machine. It will at least prevent the machine from traveling very far! Mine has a dryer stacked on top of it with a stacking kit so it doesn't shake a lot.

  Answered 2 years ago by Anonymous

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Q: QuestionIs this stackable w dryer?

Asked 2 years ago by Zena.

• A:Answer Hi Zena, Yes, this washer is stackable with a dryer. We highly suggest stacking this washer with the matching dryer DVE45T6000AW/A3 or DVE45T6020W/A3 models. Here's the link for one of the matching dryers. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/ Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 2 years ago by Samsung

  
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Q: QuestionHow do I clear the machine from saying SUD?

Asked 2 years ago by Skylar.

• A:Answer Power on and off

  Answered 1 year ago by NoNoNanetteVerified Purchase

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Q: QuestionWhat kind of detergent do you use in this washer? Can you use laundry detergent pods?

Asked 2 years ago by Anonymous.

• A:Answer Greetings! Yes, you can use detergent pods with this Samsung washing machine model. We recommend using HE (high efficiency) detergent or pods. I have listed below what detergents to avoid. 1. non-HE detergent 2. organic detergent 3. natural detergent 4. HE detergents with natural ingredients (such as vinegar, and baking soda). Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionWill a new samsung dryer DVE45T6000W stack on top of an older model samsung washer WF42H5000AW?

Asked 2 years ago by Dryer.

• A:Answer Greetings! No, this Samsung dryer model (DVE45T6000W) will not stack on the Samsung washing machine model (WF42H5000AW) because the stacking kits recommended for the units differ. The dryer uses stacking kit SKK-8K while the washer uses SK-5A. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionCan the door on Washer be adjusted so it opens to the right and the Dryer to the left?

Asked 2 years ago by catc.

• A:Answer Left

  Answered 2 years ago by NinjaVerified Purchase

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Q: QuestionDoes this machine has steamable

Asked 2 years ago by Anonymous.

• A:Answer no

  Answered 2 years ago by bobbybenoit29Verified Purchase

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Q: QuestionIf i purchase a stackable front load washer, will someone from best buy be able to stack the new one on top of my old dryer or do I need to purchase a new dryer too? Thank you

Asked 2 years ago by Cindy.

• A:Answer Dear Valued Best Buy Client, To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the maximum dryer duct length?

Asked 2 years ago by Will.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Hi Will, All we want is to get you what you are looking for in this Samsung dryer. Please turn to page 16 of this model's user manual link shared below for the ducting requirements. https://downloadcenter.samsung.com/content/UM/202307/20230706181434297/DC68-03381W-04_IB_DV6000_EN_230705.pdf Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionCan this dryer be vented out the side?

Asked 2 years ago by Jeff.

• A:Answer Perhaps but you would need a 90 degree elbow and that would set it quite a ways off the wall

  Answered 2 years ago by ThomasmDVerified Purchase

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Q: Questiondo you remove the old washer when i buy a new one>

Asked 2 years ago by tom.

• A:Answer Dear Valued Best Buy Client, To better assist you with this question, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionWe have a Samsung dryer pedestal WE357AOW for our last 27” wide Samsung dryer. Can we use that with this dryer?

Asked 2 years ago by GoHawks.

• A:Answer Hi there, No, the pedestal model WE357AOW is not compatible with the dryer. Pedestal model WE402NW is the one compatible with the dryer. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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