Questions & Answers

Q: Questiondo you have to stack this dryer or can you use without stacking

Asked 1 year ago by Mitch.

• A:Answer It is actually better if you do not stack it. You can place it directly on the floor or, if you prefer, they sell a pedestal.

  Answered 1 year ago by JakeL

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Q: QuestionIs this stackable on washer model WF42H5200AF/A2?

Asked 1 year ago by maikey.

• A:Answer Hi Maikey, No, this Samsung dryer model will not stack with the Samsung washing machine model WF42H5200AF/A2. The stacking kit for this dryer model is SKK-8K while the washer model is SK-5A. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionTo locate the recessed dryer vent box in the wall behind the dryer, I need to see the back of the Samsung Dryer model # DVE45T6000V

Asked 1 year ago by Richard.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Hi Richard, Let us get you to where you can view a photo of the back of the Samsung dryer. I have shared the Samsung link for this dryer model below. Please visit the link. On the website, you will find a 360-degree button to press. Let the photo load and you will be able to view the back side of the dryer model. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-black-stainless-steel-dve45t6000v-a3/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147349879 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionWill my existing Samsung washer base (WE357AOP/XAA) work on the new Samsung washer Model:WF45T6000AV/A5 ?

Asked 1 year ago by WasherBase.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Greetings! No, the Samsung pedestal compatible with the Samsung washing machine model WF45T6000AV is WE402NV/A3. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionThis stackable dryer suggests long vent capable. Please confirm dryer vent length limitations for this unit

Asked 1 year ago by Sharky.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Long Vent Drying - White

• A:Answer Hi Sharky, We are happy to provide details to your inquiry about this Samsung dryer model. I have shared this model's user manual link below. Please turn to page 17 for the ducting requirements of this dryer model. https://downloadcenter.samsung.com/content/UM/202401/20240129151936039/DC68-04179A-04_IB_DV6100T_EN_231006.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147298056 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: Questionwill this washerr stack with my current 2016 samsung dryer?

Asked 1 year ago by jon.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum

• A:Answer Hi Jon, No, there is a dryer that is compatible with this washer. Here is a link to our product page to check the compatible dryer for this washer, kindly go to related product. Related product. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#related Thank you and have a great day! -Ricardo

  Answered 1 year ago by Samsung

  
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Q: Questioncan a washing machine with a door on left side be charged for a machine the opens n the right?

Asked 1 year ago by kabong.

• A:Answer I had the older washer same model line and i did switch the doors on both my washer and dryer since the set up is backwards in my laundry room water hook up is on the right and the exhaust is on the left. But this washer I've yet to find out

  Answered 1 year ago by nospVerified Purchase

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Q: Questiondoes samsung make a front loader with right hand door hinge

Asked 1 year ago by zebbie.

• A:Answer Hi Zebbie, Yes, there is another model of front load washer that can have the door hinge on the right side, since the other model has a has a reversible door. Here is a link to one of the washers that can have a reversible door. Product page. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#support Thank you and have a great day! -Ricardo

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the exact name of the App for an iPhone in the US?

Asked 1 year ago by HappyScottsdaleBuyer.

• A:Answer Greetings, The name of the app itself is SmartThings; it can be used on iOS and Android. Thank you and have a great day! -Ricardo

  Answered 1 year ago by Samsung

  
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Q: QuestionThe washer has started leaving lots of water in the clothes. What's up with this? What do I do?

Asked 1 year ago by Thompson1956.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum

• A:Answer I suggest clean the filter. When mine does this I usually find a coin or debris in the filter.

  Answered 9 months ago by Storage

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Q: QuestionWhich Samsung washing machine is stackable with this model

Asked 1 year ago by Ses.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Hi Ses, To see the list of matching washers stackable with the dryer, please see page 1 of the spec sheet for the details. Spec Sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/272023/v2/DVG45T6000W_V6.pdf Please get in touch with us via one of the following options for further assistance: 1. Customer Care: 1-800-726-7864(1800-SAMSUNG) 2. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us 3. Facebook Messenger: http://m.me/Samsungsupport 4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Please provide us with this reference number (1147188925) to help our team pull up your information when you message us. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionHow many decibels is this dryer?

Asked 1 year ago by Tadhg.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Hi there, The product doesn't have a decibel rating compared to other appliances. To help keep the noise level low, please consider the following tips: What noises does your dryer make, and how can you improve it https://www.youtube.com/watch?v=86vxZamgYwQ&t=11s Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147169722) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionDo you pick up old dryer when delivering a new one?

Asked 1 year ago by SR.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Dear Valued Best Buy Client, Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this model be wall mounted

Asked 1 year ago by Akdo.

• A:Answer Hello Akdo, We would love to discuss the wall mounting of the dyer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147168803) to help our team pull up your information when you message us. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes washer come with hose and all parts or do I need to buy anything separately?

Asked 1 year ago by Jen.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Hi Jen, Other than the water hoses, the washer comes complete and ready to use. PLease see page 16 of the manual for the parts included and needed for the washer. Manual https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147150421) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the Drain hose included if yes then how long is the drain hose. if not then which drain hose to buy, will the best buy installation team bring it with them.

Asked 1 year ago by Bilal.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Hi Bilal, Yes, the drain hose is included with the washer. Please see page 12 14 under the "Unpacking your washer " on the "Caution section 2nd bullet and page 24 for the "Connect the drain hose" for the details in the manual. Manual https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147138203) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: Questionwhat is the voltage and hertz frequency on the washer as well as the dryer

Asked 1 year ago by Pat.

• A:Answer Hi Pat Thank you for reaching out to us regarding the voltage and hertz frequency specifications for the Samsung washer and dryer with model number WF45T6000AW. Your inquiry is important to us, and we appreciate the opportunity to provide you with comprehensive information. The washer functions at a standard hertz frequency of 60 Hz, which is common in most North American households. Please see the details under the specs section of the product page link below. Specs: https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-front-load-washer-with-vibration-reduction-technology-plus-in-white-wf45t6000aw-a5/#specs The dryer component of the Samsung WF45T6000AW model also operates at 120 volts, consistent with the washer's voltage. Hertz Frequency: Similar to the washer, the dryer functions at a frequency of 60 Hz. Should you need more assistance, please feel free to get back to us with the dryer's model number via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147133482) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this be stacked with my current dryer, model number DV42H500 EW

Asked 1 year ago by JenniferB.

• A:Answer Yes, I see no problem in stacking this front load washer model number to the dryer model number DV42H500 EW one on top of the other to save space.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionCan I wash a 3x12 runner light weight rug thru my washer

Asked 2 years ago by Estella.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Absolutely, it will come out beautiful.

  Answered 1 year ago by JohnH

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