Questions & Answers

Q: QuestionIs this dryer compatible with WF42H5000AW for stacking?

Asked 4 years ago by J.

• A:Answer Thanks so much for asking, J! I checked our specifications, and both the dryer model DVE45T6000W and the washer model WF42H5000AW are compatible with the stacking kit model SKK-8K. This means you would be able to stack this dryer on top of that washer. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it possible to have the door hinges moved to the left side? So the door opens to the left?

Asked 2 years ago by Barbara.

• A:Answer Yes. It's very easy and there's a You Tube video on the step by step process. All you need is a couple of screwdrivers.

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it require 220 or does it take 110

Asked 3 years ago by Anonymous.

• A:Answer Hello there. Glad you asked about the washer's voltage if this is 220 or 110 volts. The washer uses 120 volts. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

  Answered 3 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat does Open box Excellent and Open box Satisfaction mean?

Asked 3 years ago by Open.

• A:Answer If it’s an open box someone bought and returned it but is like new

  Answered 3 years ago by MchxVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the dryer be turned upside down and the control panel reversed so the controls would be upright at the bottom of the dryer? I could never reach the controls when stacked normally.

Asked 3 years ago by RKOG.

• A:Answer Hi RKOG, Thanks for reaching out and we hope you are in good health. It isn't recommended to have the dryer (DVE45T6000W) turned upside down and the control panel reversed. I see your point, since I am not tall myself. Samsung had created a multicontrol kit. These would enable control of the dryer right from the washer when units are stacked. Models that have the Multicontrol feature: DVE50A8600E DVG50A8600E WF50A8600AE Please click on the links below to learn more about the Multicontrol system. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/samsung-multicontrol-stacking-kit-skk-8mc/#benefits https://www.youtube.com/watch?v=YMrxmVzPoIs Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144216174 Leo

  Answered 3 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionHow high can the pump push the water for a higher-than-normal washer box?

Asked 4 years ago by Tom.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum

• A:Answer Great question, Tom! I am providing this link (https://bit.ly/3lmPsM4) to the user manual for this model. Beginning on page 24 you can find details about the requirements for the drain hose and pump. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (3)Unhelpful (1)ReportAnswer this question

Q: QuestionHow tall is the stacked unit when together?

Asked 4 years ago by Machoman.

• A:Answer Hello Machoman, the height of the dryer stacked on top of the washing machine is 78.5 in. (1994 mm). Thank you for choosing Samsung for your laundry needs. ^Lena

  Answered 4 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionHello. How much clearance do you need from the back and top to stack washer and dryer?

Asked 4 years ago by RockstarAtlanta.

• A:Answer Hi RockstarAtlanta! I'm happy to help with this. Here's a link (https://bit.ly/3yXWJGg) to the user manual for this model. Page 20 shows the dimensions you'll need for stacking the matching dryer with this washer. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (3)Unhelpful (1)ReportAnswer this question

Q: Questionin the samsung 4.5 cu front load washer how does the self cleaning cycle work. does it use steam

Asked 5 years ago by george.

• A:Answer Thanks for asking, george! The self clean cycle works much like a regular wash cycle, except without any laundry. Page 40 of the user manual (https://bit.ly/3h3Y46U) has more details about this. ^Jecca

  Answered 5 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long is the wash cycle?

Asked 5 years ago by Anonymous.

• A:Answer The shortest wash cycle is 22 minutes using the "Quick Wash" option.

  Answered 5 years ago by HappyHappyWashyWashy

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionHello - can this stack to a different branded dryer? My current washing machine broke and thinking of changing brands but it needs to be able to stack to different branded dryer. Thanks, Gary.

Asked 5 years ago by Stacking.

• A:Answer Hi there, Samsung products are only tested with Samsung products. For safety issues, Samsung does not suggested trying to stack with a different brand. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere did it made in?

Asked 5 years ago by Cat718.

• A:Answer Look at the picture. Check you serial number.

  Answered 5 years ago by Kei3

  • 
  Helpful (8)Unhelpful (4)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this comparable to the model DV42H5000EW/

Asked 5 years ago by Kerrifinch.

• A:Answer Dryer model number DVE45T6000W is our 2020 model and model number DV42H5000EW is our 2014 model. They both offer different features. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
  Helpful (4)Unhelpful (2)ReportAnswer this question

Q: QuestionDoes this dryer have a dryer rack that fits inside (to dry shoes, for example)? Thanks.

Asked 1 year ago by bob44.

• A:Answer Yes . It should have came with it. But if not I'm sure you can find one on Amazon. Mine came w/ one

  Answered 1 year ago by Me24PVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, This is a stackable dryer but I have a General Electric washer- So mine will not be used as stackable dryer will this product still work?

Asked 2 years ago by Vero.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Yes, Vero, the dryer will still work even if this is not stacked. You can put it side by side as the washer is incompatible with the dryer. Please see this link for more details. Turn to page 2. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/272023/v2/DVG45T6000W_V6.pdf Have a great day. ^Camille

  Answered 2 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the interior light of my Washer supposed to come on? It doesn't. WF45T6000AV/A5

Asked 2 years ago by Washer.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Greetings! This Samsung washing machine model is not equipped with a drum light. Leo

  Answered 2 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the decibel level during a spin cycle? It will be near a bedroom.

Asked 3 years ago by Angel.

• A:Answer I don't know the level but it's quiet

  Answered 3 years ago by RLfromAieaVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many amps needed?

Asked 3 years ago by David.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum

• A:Answer Hi David. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry; on how many amps are needed. Regarding your concern, it would be 30 Amps are required. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144369880 ^Camille

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat if i live in an apartment without a water hookup… can i buy a hose and connect it to a sink?

Asked 3 years ago by jomama.

• A:Answer Hi jomama. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can use a water hose and hook it up on the sink. Regarding your concern, yes, you can as long as the following requirements are met. Here are the requirements. Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rear of the washer so that the provided inlet hoses reach the washer. I will be sharing this link to your user manual for further assistance. Please go to page 17. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144257657 ^Camille

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question