Questions & Answers

Q: QuestionCould I use a Samsung pedestal with drawers for the washer and dryer?

Asked 3 weeks ago by TAP.

• A:Answer Greetings, Yes, a pedestal with a drawer can be used with a washer and dryer. Thank you and have a great day! -Ricardo

  Answered 3 weeks ago by Samsung

  
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Q: QuestionHow much is the agitator supposed to move during washing? Ours only moved about half an inch every 5 seconds the entire wash cycle.

Asked 4 months ago by Agitator.

Q: QuestionWhat is the height from the floor to the lid when closed...not including the height of the control panel. ? I am short and need to know if the height will be an issue reaching to the bottom of the drum to retrieve clothes.

Asked 10 months ago by Audat.

• A:Answer it will certainly be an issue. it is very deep

  Answered 3 months ago by SandySVerified Purchase

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Q: QuestionCan this be used without enabling the wifi option (manually?)

Asked 1 year ago by TT.

• A:Answer yes

  Answered 3 months ago by SandyS

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Q: QuestionDoes washer soap dispenser need to be turned on? Does washer have option to choose amount of detergent dispensed, or does the washer automatically dispense the amount of detergent needed for load?

Asked 1 year ago by Nightfall.

• A:Answer No it doesnt

  Answered 1 year ago by keemaB

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Q: QuestionShould the detergent always be put in the detergent dispenser, or can it be added directly to the load?

Asked 1 year ago by Jess.

• A:Answer Although I usually use the dispenser, I've added it both ways and the clothes have come out fine.

  Answered 1 year ago by SessyredVerified Purchase

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Q: QuestionCan the child lock be disabled. I want to be able to open the lid if needed during operation.

Asked 1 year ago by Bubb.

• A:Answer press and hold down button for start

  Answered 3 months ago by SandyS

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Q: QuestionWhat cyle do u use for sheets And how to you use cyle with detergent pods.

Asked 1 year ago by Dimples.

• A:Answer just put them in at start

  Answered 3 months ago by SandySVerified Purchase

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Q: QuestionWhat it the height from the floor to the lid?

Asked 2 years ago by Jen.

• A:Answer Hi Jen, The height of this washer model from the floor to the lid is 59 1/4 inches. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this washer require high efficiency detergent?

Asked 2 years ago by Hi.

• A:Answer No just regular detergent.

  Answered 1 year ago by AprilRyVerified Purchase

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Q: QuestionIs installation free? Is delivery free? Is Haul away the old washer free Is parts included? Thank you.

Asked 2 years ago by Ginny.

• A:Answer It will be included with your check out amount, if you select these options.

  Answered 1 year ago by AprilRyVerified Purchase

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