Questions & Answers

Q: QuestionHow quickly can this washer wash a load?

• A:Answer This washer can wash a full load in 28 minutes.

Q: QuestionCan I use an app to control this washer?

• A:Answer Yes, you can control this washer with the SmartThings App.

Q: QuestionDoes this washer have an internal water heater?

• A:Answer Yes, this washer has an internal water heater.

Q: QuestionDoes this washer have steam capabilities?

• A:Answer Yes, this washer is equipped with steam functionality.

Q: QuestionHow many wash and rinse cycles does this washer have?

• A:Answer This washer has twelve wash and rinse cycles.

Q: QuestionCan I stack this washer with a dryer?

• A:Answer Yes, this washer is stackable for flexible installation.

Q: QuestionIs the drum of the washer made of stainless steel?

• A:Answer Yes, the drum is made of stainless steel material.

Q: QuestionDoes this washer clean itself?

• A:Answer Yes, this washer has a Self Clean+ function.

Q: QuestionDoes this washer have a self cleaning option?

• A:Answer Yes, this washer has a Self Clean+ option.

Q: QuestionDoes this washer have steam function?

• A:Answer Yes, the washer has a steam function to remove stains.

Q: QuestionIs the inside of this washer antimicrobial?

• A:Answer Yes, the inside of the washer is treated with antimicrobial technology.

Q: QuestionDoes this washer have Wi-Fi connectivity?

• A:Answer Yes, this washer has Wi-Fi connectivity for remote control.

Q: QuestionIs this washer energy efficient?

• A:Answer Yes, this washer is ENERGY STAR Most Efficient certified.

Q: QuestionDo the washer and dryer have matching pedestals?

Asked 3 years ago by Lina.

• A:Answer Yes

  Answered 3 years ago by ShazVerified Purchase

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Q: QuestionWill this washer hold a king size comforter?

Asked 2 years ago by Jessica.

• A:Answer Hi Jessica! Yes, this washer can wash a king-sized comforter if it weighs 7 pounds (3.0 kg) or less with a maximum spin level of Level 2 or 3. For best results, we firmly advise washing just 1 type of bedding per cycle. Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes the washer have a delay cycle? I see it says Delay end but not sure what that means.

Asked 3 years ago by HollyF.

• A:Answer Yes, this is delay start. But they label this stupidly and you basically calculate how many hours away you want the cycle to (theoretically) end, as opposed to start in x hours. It's a very backwards and complicated way of calculating it compared to normal. If you could enter a specific time of day you wanted it done, like 3:18 PM, it would make more sense, but it isn't that.

  Answered 3 years ago by bobsmithers

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Q: QuestionAccording to the specifications, the door hinge is not reversible. What side is the hinge on?

Asked 3 years ago by butters2016.

• A:Answer the door hinges default to the left side if standing in front of washer

  Answered 3 years ago by EdL1Verified Purchase

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Q: QuestionHello, Do you have to enable wifi and connect these to you phone in order for the machines to work. Can they be used without wifi connectivity? Operate like a normal washer and dryer.

Asked 2 years ago by Jharm.

• A:Answer You dont need to connect them to wifi, ive had mine for a month and haven't even tried using the smart features yet.

  Answered 2 years ago by JasonVerified Purchase

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Q: QuestionWhat size drip tray should I purchase with this washer?

Asked 2 years ago by Katharine.

• A:Answer Hi Katharine, We can help you get the answer to your question about the size of the drip tray for this Samsung washer. I verified that the size of the drip tray on your washer is 33 inches (D) x 27 inches (W). Have a great day. Melardo

  Answered 2 years ago by Samsung

  
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