Questions & Answers

Name: Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White
Brand: Samsung
SKU: 6322982
Price: 566.99 USD
Availability: SoldOut
Rating: 4.5 (4661 reviews)

Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White

Model:: WA50R5200AW/US; |
SKU:: 6322982

User rating, 4.5 out of 5 stars with 4661 reviews.

Highly rated by customers for:

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Show only Answered Questions

Page Showing 221-240 of 251 questions

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QuestionDoes this washer have an agitator?
Asked 6 years ago by Anonymous.
- Answer This washer does not have an agitator.
  Answered 6 years ago by DTC1678
  Answer this question
QuestionDoes this washing machine have a locking lid?
Asked 6 years ago by BlessedGirl.
- Answer Yes but when you want to add something all you do is press down on the “hold to start” button and it unlocks. Add the item then press the button again to lock and restart machine.
  Answered 6 years ago by Cindy
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QuestionI noticed there is a tray for the detergent to go in. Can detergent pods be put in the tray? I currently just throw the detergent pods directly in the basin.
Asked 6 years ago by Anonymous.
- Answer NO pods in the tray !!! I don’t use the tray at all. Less to maintain later since I will never have to clean off the detergent buildup or clear clogs. I can’t imagine why you couldn’t use pods directly inserted into the wash bowl, except for the fact the owners manual instructs you not to use pods
  Answered 6 years ago by OldMoto
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QuestionWhat are the dimensions
Asked 3 years ago by Washer1.
- Answer Hi Washer1. Thank you for reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Top-Load Washer with Active WaterJet dimension. Regarding your concern, the dimension would be 27.5" W x 44.6" H x 29.4" D. I suggest you check this link for the full specs, dimensions, and features. https://www.samsung.com/us/home-appliances/washers/top-load/wa5200-5-0-cu--ft--top-load-washer-with-active-waterjet-wa50r5200aw-us/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144349582 ^Camille
  Answered 3 years ago by Samsung
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QuestionDoes anyone have a problem with the washer filling the tub with cold water when I have the setting on hot water? There is no hot water at all, but the hot water hose is hot. Best Buy coming to replace washer, is it worth the aggravation?
Asked 3 years ago by Colleen.
- Answer Hi Colleen, Thank you for reaching out and we hope you are in good health. We are saddened to know that your washer has difficulties with getting hot water. We understand that washers are essential in our day-to day chores. Please click on the link below to resolve your concern with your washer. https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144250561 Leo
  Answered 3 years ago by Samsung
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Questiondoes it have a filter?
Asked 3 years ago by filter.
- Answer Hi filter. Thank you for reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Top-Load Washer with Active WaterJet - White if this has a filter. Regarding your concern, it has a mesh filter. Here is your user manual for further assistance. Please go to page 48 https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144231262 ^Camille
  Answered 3 years ago by Samsung
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QuestionCan I use pedestals with this washer and matching dryer?
Asked 3 years ago by Pedestal.
- Answer Hi Pedestal. Thank you for reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Top-Load Washer with Active WaterJet and 7.4 Cu. Ft. Electric Dryer with 10 Cycles and Sensor Dry if you can use a pedestal. Regarding your concern, pedestals are made for front-load washers and dryers. Top-load washers and dryers will be more difficult to unload with the added height of a pedestal. Only use pedestals for side-by-side washer and dryer installations. I suggest if you wish to use a pedestal you may want to get our front load washer and dryer. Please do check this link https://www.samsung.com/us/shop/laundry-set-2021/details/front-load-washer-with-optiwash-and-cleanguard-dryer-with-super-speed-dry-and-two-27-pedestals-set/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144212785 ^Camille
  Answered 3 years ago by Samsung
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QuestionWe just got our machine this morn and was delivered and installed by Best Buy. It won't fill with water. Are there any tricks?
Asked 3 years ago by mary.
- Answer Hi mary, I appreciate you reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Top-Load Washer with Active WaterJet. I am sorry to learn your water is not filling up after installation. Regarding your concern, I recommend you check these steps: 1. Check the water supply hoses. 2. Review the drain hose installation. 3. Cycle power to the washer for 1 minute. I recommend you check this link for further assistance. Samsung washing machine water fill issues: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-water-at-all Also, I have included your user manual for further assistance. Please go to page 20. https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144187537 ^Camille
  Answered 3 years ago by Samsung
  Answer this question
QuestionWhat are the dimensions of the top lid and what is the distance from the back of the washer to where the lid hinge is. I have a cabinet above the washer.
Asked 3 years ago by Anonymous.
- Answer approx 18.5" x 27" 10"
  Answered 3 years ago by Annette
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QuestionEvery time we wash darks, there is white lint on the clothing. We don't mix whites and darks. We have run the self-clean every 20 or so cycles and it seems to help for the first 3-5 cycles then we start seeing the lint again. HELP!
Asked 3 years ago by KD.
- Answer I would check lint filter
  Answered 3 years ago by Roserod64
  Answer this question
QuestionI’m using HE detergent and getting a weird lint type residue on my clothes. Super annoying… having to rewash most of the time and it’s ruining black clothes. Any suggestions as of why, what to do…. or anyone else having this issue ?
Asked 3 years ago by Residue.
- Answer I'm happy to help with this. I can provide this link (https://bit.ly/39xu4gM) to our guide on what steps to take if your clothes are not getting fully clean in the washer. ^Jecca
  Answered 3 years ago by Samsung
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QuestionDo you remove old washer?
Asked 3 years ago by Anonymous.
- Answer No. The people delivering the new washer took the old one. They also disconnect the old one and connect the new one.
  Answered 3 years ago by GeoffreyW
  Answer this question
QuestionIs this portable?
Asked 4 years ago by Anonymous.
- Answer Hello there! While this washer is able to be transported from one location to another, it is not designed to be portable or frequently moved. ^Jecca
  Answered 4 years ago by Samsung
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QuestionIs this washer energy saver?
Asked 4 years ago by Jean.
- Answer Yes this washer is energy safe.
  Answered 4 years ago by Monty0410
  Answer this question
Questionwhat is the manufacture's warranty on this machine?
Asked 4 years ago by pat.
- Answer Thanks so much for asking, pat! This link (https://bit.ly/2LLyjx0) has the full terms and conditions of the manufacturer's warranty for this model. ^Jecca
  Answered 4 years ago by Samsung
  Answer this question
QuestionCan you add a steam kit to the 5.0 capacity washer?
Asked 5 years ago by Val.
- Answer Hi there, I can answer this for you. This unit does not come with our Steam Feature and it is not a feature that can be added. Thank you for choosing Samsung. ^Brad
  Answered 5 years ago by Samsung
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Questionthe wifi wont connect. I am doing like the manual says, holding the two buttons down but nothing happens. Am I missing something that was forgotten in the instructions?
Asked 5 years ago by Ron.
- Answer I'm having the same issue. Haven't found an answer yet but will edit if I figure it out.
  Answered 5 years ago by VicW
  Answer this question
QuestionAre there any washer WITHOUT the water level control? I have found the washer does not get enough water to clean, and the cycle is 70 minutes long. The old washers did a load in 40 minutes or less and the tub filled with water enough to clean .
Asked 5 years ago by Kiko.
- Answer This washer gets a lot of water. I actually had concerns regarding the excessive amount of water provided for a setting. I'm waiting for my next water bill to see if there's a spike in usage. I love this washer with all of its different settings for different needs. The huge basket is a real bonus because it has a setting for bedding.
  Answered 5 years ago by ILoveBestBuy
  Answer this question
QuestionCan you choose your water level/load size?
Asked 5 years ago by MIHARTS.
- Answer Here is a helpful link (https://bit.ly/2UNYiEw) to the user manual starting on page 35 to support your concerns on the washing machine operations. Thank you for choosing Samsung! ^Lena
  Answered 5 years ago by Samsung
  Answer this question
QuestionWhat is the depth from the wall to the LID? My cabinets are technically too low for a top loader, and come out 12 inches from the wall, but searches have led me to believe that there might be enough depth to still open the lid and rest against cabinets.
Asked 5 years ago by Indecisive.
- Answer Here is a helpful link to the user manual on page 17 to support your concerns on the washing machine dimensions (https://bit.ly/3dQPztS). Thank you for being a Samsung customer! ^Lena
  Answered 5 years ago by Samsung
  Answer this question

Showing 221-240 of 251 questions

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Questions & Answers

Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White

Q: QuestionDoes this washer have an agitator?

Q: QuestionDoes this washing machine have a locking lid?

Q: QuestionI noticed there is a tray for the detergent to go in. Can detergent pods be put in the tray? I currently just throw the detergent pods directly in the basin.

Q: QuestionWhat are the dimensions

Q: QuestionDoes anyone have a problem with the washer filling the tub with cold water when I have the setting on hot water? There is no hot water at all, but the hot water hose is hot. Best Buy coming to replace washer, is it worth the aggravation?

Q: Questiondoes it have a filter?

Q: QuestionCan I use pedestals with this washer and matching dryer?

Q: QuestionWe just got our machine this morn and was delivered and installed by Best Buy. It won't fill with water. Are there any tricks?

Q: QuestionWhat are the dimensions of the top lid and what is the distance from the back of the washer to where the lid hinge is. I have a cabinet above the washer.

Q: QuestionEvery time we wash darks, there is white lint on the clothing. We don't mix whites and darks. We have run the self-clean every 20 or so cycles and it seems to help for the first 3-5 cycles then we start seeing the lint again. HELP!

Q: QuestionI’m using HE detergent and getting a weird lint type residue on my clothes. Super annoying… having to rewash most of the time and it’s ruining black clothes. Any suggestions as of why, what to do…. or anyone else having this issue ?

Q: QuestionDo you remove old washer?

Q: QuestionIs this portable?

Q: QuestionIs this washer energy saver?

Q: Questionwhat is the manufacture's warranty on this machine?

Q: QuestionCan you add a steam kit to the 5.0 capacity washer?

Q: Questionthe wifi wont connect. I am doing like the manual says, holding the two buttons down but nothing happens. Am I missing something that was forgotten in the instructions?

Q: QuestionAre there any washer WITHOUT the water level control? I have found the washer does not get enough water to clean, and the cycle is 70 minutes long. The old washers did a load in 40 minutes or less and the tub filled with water enough to clean .

Q: QuestionCan you choose your water level/load size?

Q: QuestionWhat is the depth from the wall to the LID? My cabinets are technically too low for a top loader, and come out 12 inches from the wall, but searches have led me to believe that there might be enough depth to still open the lid and rest against cabinets.

Top Rated

QuestionDoes this washer have an agitator?

QuestionDoes this washing machine have a locking lid?

QuestionI noticed there is a tray for the detergent to go in. Can detergent pods be put in the tray? I currently just throw the detergent pods directly in the basin.

QuestionWhat are the dimensions

QuestionDoes anyone have a problem with the washer filling the tub with cold water when I have the setting on hot water? There is no hot water at all, but the hot water hose is hot. Best Buy coming to replace washer, is it worth the aggravation?

Questiondoes it have a filter?

QuestionCan I use pedestals with this washer and matching dryer?

QuestionWe just got our machine this morn and was delivered and installed by Best Buy. It won't fill with water. Are there any tricks?

QuestionWhat are the dimensions of the top lid and what is the distance from the back of the washer to where the lid hinge is. I have a cabinet above the washer.

QuestionEvery time we wash darks, there is white lint on the clothing. We don't mix whites and darks. We have run the self-clean every 20 or so cycles and it seems to help for the first 3-5 cycles then we start seeing the lint again. HELP!

QuestionI’m using HE detergent and getting a weird lint type residue on my clothes. Super annoying… having to rewash most of the time and it’s ruining black clothes. Any suggestions as of why, what to do…. or anyone else having this issue ?

QuestionDo you remove old washer?

QuestionIs this portable?

QuestionIs this washer energy saver?

Questionwhat is the manufacture's warranty on this machine?

QuestionCan you add a steam kit to the 5.0 capacity washer?

Questionthe wifi wont connect. I am doing like the manual says, holding the two buttons down but nothing happens. Am I missing something that was forgotten in the instructions?

QuestionAre there any washer WITHOUT the water level control? I have found the washer does not get enough water to clean, and the cycle is 70 minutes long. The old washers did a load in 40 minutes or less and the tub filled with water enough to clean .

QuestionCan you choose your water level/load size?

QuestionWhat is the depth from the wall to the LID? My cabinets are technically too low for a top loader, and come out 12 inches from the wall, but searches have led me to believe that there might be enough depth to still open the lid and rest against cabinets.