Questions & Answers

Name: Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - White
Brand: Samsung
SKU: 6322980
Price: 899.99 USD
Rating: 4.5 (2566 reviews)

Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - White

Model:: WA50R5400AW/US; |
SKU:: 6322980

User rating, 4.5 out of 5 stars with 2566 reviews.

Highly rated by customers for:

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Page Showing 81-100 of 151 questions

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QuestionCan this washer come with a full agitator? If not can you recommend a large capacity washer with agitator.
Asked 4 years ago by Washer.
- Answer I am fixing to buy a may tag with agitator.
  Answered 4 years ago by betsy
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QuestionHow long does it take to wash a load of clothes?
Asked 5 years ago by Fence.
- Answer Hi Fence! Many factors determine how long a wash cycle will last, including load size, cycle and settings selected, and the water supply. ^Jecca
  Answered 5 years ago by Samsung
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QuestionDoes this dryer have a Gas model, if so, what is the price difference?
Asked 5 years ago by SamsungDryer.
- Answer It’s slightly more expensive maybe by $200
  Answered 4 years ago by Samsungfrifge
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QuestionWhy am I getting soap marks on my laundry after the wash? Am supposed to start the cycle and then put my laundry in after the water is done running to avoid this issue?
Asked 5 years ago by TerenceF.
- Answer I'd like to help with this, TerenceF! I recommend following the steps in this link (https://bit.ly/33ZcFve) to help ensure your clothes get as clean as possible. ^Jecca
  Answered 5 years ago by Samsung
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QuestionMy wife currently puts clothes in washer then sets it to fill up with water with the lid open. The problem is she forgets to close lid and hot water gets cold by the time she goes back to start load. Will this Samsung allow her to make this same mistake?
Asked 5 years ago by Doja.
- Answer No. Nothing operated with lid open
  Answered 5 years ago by 78Street
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QuestionCan you get these in stainless steel?
Asked 5 years ago by Tim.
- Answer Hi there, Tim! This model is only available in black stainless steel or white. ^Jecca
  Answered 5 years ago by Samsung
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Questiondoes this machine come with a agitator
Asked 5 years ago by machine.
- Answer Hello there! This model washer does not have an agitator. ^Jecca
  Answered 5 years ago by Samsung
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QuestionDoes this washer need a drain pan
Asked 5 years ago by Nick.
- Answer Hi there, I can help with that. No, Samsung Washers do not require a a drain pan. Thank you for choosing Samsung. ^Brad
  Answered 5 years ago by Samsung
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QuestionWhat happens if my measurements are off? Will I get charge for the service?
Asked 5 years ago by Gavy.
- Answer Dear Valued BestBuy Client, To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. Ticket number: 1144634245 ^Rainly
  Answered 3 years ago by Samsung
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QuestionIs there a hand wash cycle?
Asked 5 years ago by Mowat.
- Answer Hi Mowat, Thank you for reaching us to know about the Samsung washer cycle. You can check it on pages 36 and 37. Here's a link: https://downloadcenter.samsung.com/content/UM/202005/20200506142921413/WA50R5400A_DC68-04037A-03_EN_MES.pdf. If you have inquiries and need further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung! Ticket number: 1144643429 ^Rainly
  Answered 3 years ago by Samsung
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QuestionHow many wash speeds does this washer have?
Asked 5 years ago by Glenda.
- Answer Hello Glenda, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about how many wash speeds this Samsung washer has. We understand that this information may be essential for you to know. We're here to help. This Samsung washer has five spin speeds which are: High, Low, Medium, Medium High, No Spin, and twelve wash cycles which are Darks, Delicates, Heavy Duty, Normal, Permanent Press, Quick Wash, Rinse + Spin, Self Clean, Whites, Activewear, Bedding/Waterproof, Spin Only. You may check pages 36-37 of the user manual to learn more about the cycle overview of this washer. https://downloadcenter.samsung.com/content/UM/202005/20200506142921413/WA50R5400A_DC68-04037A-03_EN_MES.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144348996 -Angelica
  Answered 3 years ago by Samsung
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QuestionDoes this unit have an option for an agitator instead of the impeller? I am specifically looking for a top load washer with agitator that is QUIET
Asked 5 years ago by USMCVetWife.
- Answer It’s quiet to use. The machine That I have , it doesn’t have either impeller or agitator. It will fit with comforters with no pblm. You can check at Best Buy and see what looks like.
  Answered 5 years ago by Bluestarbear
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QuestionIs the app required to use the dryer? or is it optional?
Asked 5 years ago by TLee.
- Answer Hello TLee, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if the app is required to use this Samsung dryer or is it optional. We understand that this information may be essential for you to know. We're here to help. As per checking, the app is one of the special features of this dryer, and it's optional. To enable the function of the Smart Care app, you must first download the Samsung Laundry app from the Play Store or the App Store and install it on a mobile device that has a camera function. The Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only). See page 43 of the user manual for reference to know more about the Smart Care app. https://downloadcenter.samsung.com/content/UM/202005/20200506142921413/WA50R5400A_DC68-04037A-03_EN_MES.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144326566 -Angelica
  Answered 3 years ago by Samsung
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QuestionIs this machine high efficiency?
Asked 5 years ago by Hdn.
- Answer Yes, it's. He
  Answered 5 years ago by Nate
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QuestionIf I buy new will you Remove old washer and dryer?
Asked 5 years ago by Dale.
- Answer Hello Dale, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if we remove the old Samsung washer and dryer. We understand that this is essential for you to know. We're here to help. Per checking, installation, and removal of the old appliances depend on your agreement with the retailer where you will purchase the new product. We highly suggest getting in touch with the retailer for further information. For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144355973 -Angelica
  Answered 3 years ago by Samsung
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QuestionHow do you select how much water to put on a load just in case you have a small load? Does it sense that there’s less clothes and use less water?
Asked 5 years ago by Jazz.
- Answer This washer has several pre set cycles and will also adjust the water level for the amount of laundry you put in it. ^Lo
  Answered 5 years ago by Samsung
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QuestionWill this washer let me know when it is done washing through the app?
Asked 5 years ago by adawa76.
- Answer Hi there adawa76! This washer has the Smart Care feature. To learn more about this feature, you can use page 43 of the user manual (https://bit.ly/375eSFq). ^Jecca
  Answered 5 years ago by Samsung
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QuestionDoes this machine come with a power cord? im buying the matching dryer and have to buy a power cord for it.
Asked 5 years ago by drew.
- Answer Hey there, drew. Yes, the cord does come with the unit. ^Lo
  Answered 2 years ago by Samsung
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QuestionWhere can a buy a longer drain hose ASAP?
Asked 5 years ago by Chris.
- Answer Home Depot or Lowes sells an extension that you clamp onto the existing drain hose.
  Answered 5 years ago by Chax
  Answer this question
QuestionI want the Samsung dryer and washer . what other parts will i need to have it installed.
Asked 5 years ago by bobbie.
- Answer bobbie, the water hoses are not included with the washing machine. Thank you for choosing Samsung! ^Lena
  Answered 5 years ago by Samsung
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Questions & Answers

Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - White

Q: QuestionCan this washer come with a full agitator? If not can you recommend a large capacity washer with agitator.

Q: QuestionHow long does it take to wash a load of clothes?

Q: QuestionDoes this dryer have a Gas model, if so, what is the price difference?

Q: QuestionWhy am I getting soap marks on my laundry after the wash? Am supposed to start the cycle and then put my laundry in after the water is done running to avoid this issue?

Q: QuestionMy wife currently puts clothes in washer then sets it to fill up with water with the lid open. The problem is she forgets to close lid and hot water gets cold by the time she goes back to start load. Will this Samsung allow her to make this same mistake?

Q: QuestionCan you get these in stainless steel?

Q: Questiondoes this machine come with a agitator

Q: QuestionDoes this washer need a drain pan

Q: QuestionWhat happens if my measurements are off? Will I get charge for the service?

Q: QuestionIs there a hand wash cycle?

Q: QuestionHow many wash speeds does this washer have?

Q: QuestionDoes this unit have an option for an agitator instead of the impeller? I am specifically looking for a top load washer with agitator that is QUIET

Q: QuestionIs the app required to use the dryer? or is it optional?

Q: QuestionIs this machine high efficiency?

Q: QuestionIf I buy new will you Remove old washer and dryer?

Q: QuestionHow do you select how much water to put on a load just in case you have a small load? Does it sense that there’s less clothes and use less water?

Q: QuestionWill this washer let me know when it is done washing through the app?

Q: QuestionDoes this machine come with a power cord? im buying the matching dryer and have to buy a power cord for it.

Q: QuestionWhere can a buy a longer drain hose ASAP?

Q: QuestionI want the Samsung dryer and washer . what other parts will i need to have it installed.

Best-selling top-loading washers

QuestionCan this washer come with a full agitator? If not can you recommend a large capacity washer with agitator.

QuestionHow long does it take to wash a load of clothes?

QuestionDoes this dryer have a Gas model, if so, what is the price difference?

QuestionWhy am I getting soap marks on my laundry after the wash? Am supposed to start the cycle and then put my laundry in after the water is done running to avoid this issue?

QuestionMy wife currently puts clothes in washer then sets it to fill up with water with the lid open. The problem is she forgets to close lid and hot water gets cold by the time she goes back to start load. Will this Samsung allow her to make this same mistake?

QuestionCan you get these in stainless steel?

Questiondoes this machine come with a agitator

QuestionDoes this washer need a drain pan

QuestionWhat happens if my measurements are off? Will I get charge for the service?

QuestionIs there a hand wash cycle?

QuestionHow many wash speeds does this washer have?

QuestionDoes this unit have an option for an agitator instead of the impeller? I am specifically looking for a top load washer with agitator that is QUIET

QuestionIs the app required to use the dryer? or is it optional?

QuestionIs this machine high efficiency?

QuestionIf I buy new will you Remove old washer and dryer?

QuestionHow do you select how much water to put on a load just in case you have a small load? Does it sense that there’s less clothes and use less water?

QuestionWill this washer let me know when it is done washing through the app?

QuestionDoes this machine come with a power cord? im buying the matching dryer and have to buy a power cord for it.

QuestionWhere can a buy a longer drain hose ASAP?

QuestionI want the Samsung dryer and washer . what other parts will i need to have it installed.