A:AnswerI don't know about Washers but for my fridge I needed the trim that goes around the doors. I went to the Samsung website and ordered it without any problem and my fridge is close to 10 years of age.
A:AnswerHi SmartCare.
It is not necessary to buy the adapter for this washer. However, I'd love to help you with the smart care connection. On this user manual link (https://bit.ly/2C4t4hB) on page 37, you will find the instructions to set the app successfully. ^Gaby
A:AnswerHello Bb,
Thank you for reaching out. We appreciate you letting us know that the silver round piece in the middle of your Samsung washer tub came off, and you want to see if you can replace it. We understand this information's importance, and we'll be glad to look into this for you.
Attached is a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/WA52M7750AW/A4
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144606080
-Angelica
A:AnswerHi bigzig, we understand your concerns with the Washing Machine. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
A:AnswerYes, mine is only 2 weeks old and it’s out of balance. Have called and gotten no response! Traded our LG for this and I have to say it was a mistake.
A:AnswerHello Allison,
Thank you for reaching out and letting us know your inquiry if this Samsung washer has a quick cycle and how long it takes. We understand that this information is essential for you to know. We're here to help.
As per checking, this washer has a Quick Wash cycle option. It is for lightly soiled garments that are needed quickly. For best performance, the recommended load size is 4 pounds or lower. Wash time will depend on temperature, spinning speed, and soil level.
For reference, attached here is a link to the user manual containing additional information about the product. See pages 32-33 for the cycle overview.
https://downloadcenter.samsung.com/content/UM/201908/20190809105304681/WA7700M_DC68-03774D-04_EN_CFR_MES.pdf
I've also included a helpful link for your Samsung washing machine's cycles, settings, and features, which you may check anytime.
https://www.samsung.com/us/support/answer/ANS00061937/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144276794
-Angelica
A:AnswerHi DS,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.2 Cu. Ft. High Efficiency Top Load Washer with Activewash - White.
This appliance is equipped with a power
cord having a three-prong grounding plug
for use in a properly installed and grounded outlet with an AC 120 Volt 60 Hz 15 AMP fuse or circuit breaker.
I have shared the user manual link below. Please access the link and turn to page 16 for electrical requirements.
https://downloadcenter.samsung.com/content/UM/201908/20190809105304681/WA7700M_DC68-03774D-04_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144409070
Leo
