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Questions & Answers

Your price for this item is $1,199.99
The comparable value price is $1,549.99
Page Showing 1-4 of 4 questions
  • QuestionDoes this machine use less water bc of water conservation? How much water is used for each load?

    Asked by Ron.

    • Answer Hi Ron, This laundry combo detects the weight of the items and automatically adjusts the optimal water level used during the cycle you selected. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151993790) when you message us so our team can retrieve your information. Thank you. -Kimberly

      Answered by Samsung

  • QuestionIs this model vented?

    Asked by ginny.

    • Answer Hi Ginny, No, this washer model is not designed to be vented. Have a wonderful day. -Kimberly

      Answered by Samsung

  • QuestionWhat causes vibrations and banging

    Asked by Anonymous.

    • Answer Greetings, The vibration on the washer has multiple reasons, due to unbalanced load, flooring, and incorrect installation. Here is a link for a YouTube video for causes and troubleshooting steps for a washer that is vibrating excessively; kindly watch the video. Washing machine shakes & vibrates or is noisy | Samsung US https://www.youtube.com/watch?v=ywOrH59K9Rw Have a great day! -Ricardo

      Answered by Samsung

  • QuestionWhen is the corresponding pedestal going to be available for purchase?

    Asked by Liz.

    • Answer Dear Valued Best Buy Client, Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille

      Answered by Samsung