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  • QuestionCan I delay the start of a cycle on this machine?

    • Answer Yes, you can delay the start of a cycle using the delay start option.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this machine have a dispenser for fabric softener?

    • Answer Yes, this machine has a dispenser for fabric softener.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this machine have an interior light?

    • Answer Yes, this machine has interior lights.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there an indicator when the cycle is finished?

    • Answer Yes, this machine has an end-of-cycle signal.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I control this laundry combo with my voice?

    • Answer Yes, you can control the laundry combo using your voice.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many wash and rinse cycles does this machine have?

    • Answer This machine has 21 wash and rinse cycles.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this combo have a steam function?

    • Answer Yes, this combo has a steam function to gently remove stains.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the combined washer drying time with a combo unit vs separate washer dryer?

    Asked by Sadie.

    • Answer Hi Sadie, We are glad to provide details on this Samsung AI Laundry Vented Combo model. Based on using the Super Speed cycle with a 10 lb. DOE load (50% cotton, 50% polyester), the Samsung AI Laundry Vented Combo completes a full wash and dry cycle in just 68 minutes. Leo

      Answered by Samsung

  • QuestionSince using dryer sheets isnt an option can wool dryer balls be used and if so is there a way to stop the cycle to add them for drying?

    Asked by GrumpyPixie.

    • Answer Greetings! We understand how important it is to get the best drying results, especially when you prefer alternatives like wool dryer balls. That makes perfect sense. Yes, wool dryer balls can absolutely be used with this Samsung washer dryer combo model, and dryer sheets are also fully compatible if you choose to use them. There are a couple of easy ways to add dryer sheets or wool dryer balls: 1. If you prefer more control, select a wash-only cycle first. Once the wash cycle is complete, open the door and add the dryer sheets or wool dryer balls. Then choose a dry-only cycle to begin drying. 2. If you are running a full wash-to-dry cycle, you can pause the machine during the dry cycle. Once paused, press the open door button, add the dryer sheets or wool dryer balls, close the door, and then press the play button to resume operation. This flexibility allows you to customize your laundry routine in a way that works best for you while still achieving excellent drying performance. Leo

      Answered by Samsung

  • QuestionCan you use laundry beads in the wash with this washer and dryer ?

    Asked by Bella.

    • Answer Hi Bella, No, laundry beads cannot be used in this washer and dryer combo. Thank you and have a great day! -Ricardo

      Answered by Samsung

  • QuestionCan you use pods in this unit?

    Asked by Anonymous.

    • Answer Greetings! Yes, Laundry PODs are compatible with the Samsung Bespoke AI Vented Washer/Electric Dryer Combo. This model even includes a dedicated cycle specifically designed for use with Tide PODs. Leo

      Answered by Samsung

  • QuestionWhat is the minimal clearance when installing in a closet?

    Asked by Shppinggirl.

    • Answer Greetings, The minimum clearance requirement for an alcove or closet installation is 1 inch for the sides, top, and front, and 2 inches for the rear. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150673068) when you message us so our team can retrieve your information. Thank you. -Kimberly

      Answered by Samsung

  • QuestionHow does the Vented drying work? Do I need a vent that goes outslide like the reguiar dryers?

    Asked by Jenny.

    • Answer Yes, this requires a vent. Unfortunately the Best Buy installer that installed the washer/dryer unit cancelled the vent installation as he didn't think it needed it. He said once he cancelled it, he was unable to "un-cancel" it so he couldn't install the vent for us. We had to go to Home Depot and buy a vent and vent tube and install ourselves.... :-( Fail on delivery and installation since they were not able to and did not offer to rectify their mistake.....

      Answered by HonoluluCustomer

  • QuestionDoes this come in a gas version?

    Asked by Becky.

    • Answer Hi Becky, No, our all-in-one washer and dryer combo are only available via electric model. ^Rodel

      Answered by Samsung

  • QuestionCan free and clear washing powder or powdered detergent be used? I saw something about having to use tide pods. We have sensitive skin and need to use sensitive detergent. Specs say 2 dry cycles. Is there a timed dry? What does geek protection include?

    Asked by Donna.

    • Answer Hi Donna, Most of the detergent will work on the washer; it only depends on what the detergent is made of. The dryer has different cycles, and you can also set timers on it. Here is a link to the user manual; kindly go to page 47 for a guide on what the correct detergent is and how to use it, and go to page 55 to learn more about dry cycles and how to set the timer. User manual. https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150198781) to help our team pull up your information when you message us. Thank you. -Ricardo

      Answered by Samsung

  • QuestionWhat hoses does this unit come with? And what does Best Buy Provide? I already have an AIO ventless, so need to know what additional parts to buy.

    Asked by MooseKnuckle.

    • Answer Greetings! Thank you for your question regarding the Samsung All-in-One washer and dryer model. Please note that the water inlet hoses (hot and cold) and the power cord are sold separately. However, the unit does include a drain hose. For specific information on what accessories are provided with this model by Best Buy, we recommend contacting Best Buy’s customer service at (888) 237-8289. They are available 24 hours a day. Leo

      Answered by Samsung

  • QuestionIf I wanted to put 2 machines side by side, (large family) how could I hook up both dryers as I only have 1 exhaust vent hole? Do they make a “Y” pipe to connect both?

    Asked by Anonymous.

    • Answer Hello, If you’re thinking about placing two separate dryers side by side (outside of this combo model), connecting both to a single exhaust with a Y pipe is not recommended. This type of setup can restrict airflow, allow lint to build up more quickly, and may cause backflow between machines, which can impact performance and safety. Standard installation practices typically require each vented dryer to have its own dedicated exhaust line. Your trust in Samsung means a great deal to us. Nicole Samsung Care

      Answered by Samsung

  • QuestionWhere does the soap go?!

    Asked by Heather.

    • Answer This machine has 2 built in dispensers (1 for liquid detergent and 1 for liquid fabric softener) or you can just put powder detergent in with dirty clothes before washing. To use fabric softener sheets you would have to stop the machine after the washing cycle to add the fabric softener sheet before the drying cycle.

      Answered by JamesG

  • QuestionI have very sensitive skin. So I do make my own powdered detergent. Can I use my powdered detergent in this washer dryer combo?

    Asked by K.

    • Answer Hi K, for this washer dryer combo is designed to use high‑efficiency (HE) detergent for proper performance. Powdered detergent can be used as long as it is suitable for HE washers and can fully dissolve during the cycle. Using the right type and amount helps maintain consistent wash results and supports long‑term care of the appliance. This guide explains how to choose and use detergent in Samsung washers. How to use detergent in your Samsung washing machine https://www.samsung.com/us/support/answer/ANS10001018/ We hope this helps bring a bit more clarity as you get started. Khristine Samsung Care

      Answered by Samsung

  • QuestionCan you use a 3 or 4 prong plug om this

    Asked by RoyS.

    • Answer I cannot answer the question because the two units that have been delivered were rejected because they were damaged. I have scheduled a third delivery but am still waiting to find out if installation will be part of the delivery. If not, I am cancelling the order. Instead of working with the store on scheduling delivery, now working with customer service out of Minnesota, who have been very unresponsive to my calls about ensuring installation will be part of the delivery. I scheduled the delivery on-line but it is trying to make me schedule installation separately on a different date which is a non-starter. Both previous attempts at delivery included installation. Best Buy needs to improve its customer service system.

      Answered by Battery