Questions & Answers

Q: QuestionI can see that this model is besy busy specific. Can you anyone let me know if keyboard can be used to access smart TV ? If yes, then what type of keyboard

Asked 9 years ago by Rahul.

• A:Answer There is a USB port in the back, you can use a standard keyboard or mouse, not both. I use a wireless mini keyboard that has a USB dongle with it.

  Answered 9 years ago by AnayaSw

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Q: QuestionWhy is no one (SAMSUNG also) answering about feature/functionality, or posting incorrect specs (eg, refresh rate). The base model for this (UN50J5200) is discontinued, and known for motion blur, poor sound/volume, lack of connections. Does this too?

Asked 9 years ago by TomO.

• A:Answer I have not had any issues with motion blur at all, the video output is very crisp and even superior to my previous TV which was also a flatscreen Samsung. I have no issues with the sound, it's quite loud depending on which mode you use. I am hard of hearing and with my older Samsung TV's I've had to crank the sound, I do not have that issue with this TV. It does have 2 HDMI, 1 USB and 1 Coax cable input. The box does state the refresh is 60 and not 120, the 120 refers to a term specific to Samsung. This link was also posted which explains it better. https://www.cnet.com/news/ultra-hd-4k-tv-refresh-rates/

  Answered 9 years ago by AnayaSw

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Q: QuestionIs this the 4K tv and is it the thin tv

Asked 9 years ago by Jenn.

• A:Answer This is not a 4k tv.

  Answered 9 years ago by Rebecca

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Q: Questionwhat is the actual width of this tv

Asked 9 years ago by wrhino.

• A:Answer 3 feet 8 inches total. The feet are 3 feet 3 inches apart.

  Answered 9 years ago by AnayaSw

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Q: QuestionAm I able to downlowd the Sling TV app on this TV? My older Smart Samsung TV does not have Sling TV in smarthub.

Asked 9 years ago by Echo22.

Q: QuestionWill the tv be able to rest on a table that is only 32 inches wide? ( I notice the stand has two feet versus the one we have now which is a single stand in the center.

Asked 9 years ago by chris.

• A:Answer no, 40" wide tip to tip of feet, will hang off any table under 40"

  Answered 9 years ago by BrYoonie

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Q: QuestionDo I need to purchase anything extra to hook up this TV? I have a promo code of SamsungTVDeal

Asked 9 years ago by Cathy.

• A:Answer This item needs an HDMI cord.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionWhat are the dimensions of the stand feet? Thanks in advance!

Asked 9 years ago by Joan.

• A:Answer 40" wide, tip to tip

  Answered 9 years ago by BrYoonie

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Q: QuestionIf it is shipped to my home, will Best Buy deliver it or a shipping company?

Asked 9 years ago by Anonymous.

• A:Answer Best Buy uses shipping companies. This specific item is being delivered via Ontrac. I live in Southern CA.

  Answered 9 years ago by Anonymous

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Q: QuestionIs this compatible with a wireless keyboard?

Asked 9 years ago by PM23.

Q: QuestionHi, can you use a bluetooth headset with this?

Asked 9 years ago by Anonymous.

Q: Questionthere are no pics of rear....what connectivity is there, and where? Another answer (digital/analog audio out) doesnt jibe with posted specs elsewhere (eg, you tube) of composite or component and NO audio out. I'm reluctant to buy at any price. Help!

Asked 9 years ago by OzzieT.

Q: QuestionIs this TV has RF Antenna Input?

Asked 9 years ago by Anonymous.

• A:Answer yes

  Answered 9 years ago by BrYoonie

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Q: QuestionHow is this delivered if it cannot be picked up at the store. Seems unsafe to leave a TV on doorstep.... Can I use a gift card with this item if I am an elite customer? Thanks

Asked 9 years ago by cassava.

• A:Answer I just ordered mine. It's being delivered via Ontrac. I live in CA and Ontrac is substantially cheaper to ship than FedEx/UPS. Yes you can use a gift card with this purchase.

  Answered 9 years ago by Anonymous

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Q: QuestionDoes this TV have google chrome app?

Asked 9 years ago by Anonymous.

Q: Questiondoes anyone know which app that I can download on my iphone in order to have it played on this tv?

Asked 9 years ago by shellz01.

Q: QuestionDoes this tv has a antenna connection?

Asked 9 years ago by Mom.

• A:Answer Yes, it has coaxial input

  Answered 9 years ago by KevTVguy

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Q: QuestionDo either of the HDMI ports support Audio Return Channel (ARC)?

Asked 9 years ago by potentialShopper.

Q: QuestionCan this be shipped to store and picked up there? Not sure I want a TV sitting on my porch all day while I'm at work.

Asked 9 years ago by EdinDetroit.

• A:Answer Store pick up was not available when purchasing online. I don't know if it's being sold in stores right now.

  Answered 9 years ago by Anonymous

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