Questions & Answers

Q: QuestionCan this use in 220 v

Asked 1 year ago by Hopeless.

• A:Answer Mali, This Samsung TV model is intended for use in the U.S. and will only support 120V. ~Samsung Pro

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you talk into the remote for commands?

Asked 1 year ago by Nickname.

• A:Answer Nickname, The included remote does not feature voice control, but the DU6900 TV can be paired with universal remotes that do have this feature. The TV uses Bixby voice assistant and can be paired with Alexa or Google Assistant. ~Samsung Pro

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the difference between a 6800, 6900, 7000 and a 7200 model ??? Thank you

Asked 1 year ago by Anonymous.

• A:Answer Hello, Please check out the Samsung site for a full breakdown of available models. You can also speak to a support agent at our site to help determine the best TV for your needs! ~Samsung Pro

  Answered 1 year ago by Samsung

  
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Q: QuestionDOES THIS HAVE OPTICAL INPUT FOR AUDIO?

Asked 1 year ago by Anonymous.

• A:Answer Hi, No, optical input begins with our DU8000 TV series and above. You can connect audio devices via Bluetooth or HDMI cable on the DU6900 TV. ~Samsung Advisor

  Answered 1 year ago by Samsung

  
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Q: Questionhello… My 55 inch DU6900 series Crystal 4K TV has a virtual assistant that has popped up in the bottom right hand corner that I can’t seem to get rid of… Don’t know how this happened and I don’t know how to get rid of her and no instructions

Asked 1 month ago by JaniceM.

Q: QuestionWhat is the serial number?

Asked 3 months ago by Shirl.

Q: QuestionIs wall mounted as well

Asked 8 months ago by Judds.

• A:Answer Yes it is wall mounted

  Answered 8 months ago by JoMPVerified Purchase

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Q: QuestionIs registration or a user account required to access features? What personal information is collected, shared, and/or sold?

Asked 8 months ago by TomO.

• A:Answer No registration wasn't required.

  Answered 4 months ago by JessicaRVerified Purchase

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Q: QuestionDoes this tv has Bluetooth

Asked 9 months ago by Stackz.

• A:Answer Yes! I am still finding out different features in the TV happy as a fat baby with a lollipop and you can't beat the price of quality and style!

  Answered 9 months ago by KennethT

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Q: QuestionDoes this TV have headphone jack output for analog?

Asked 9 months ago by Anonymous.

• A:Answer Yes

  Answered 9 months ago by MaxieMeVerified Purchase

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Q: QuestionI appears that this samsung model does not support the Xfinity stream app. Why not it's brand new.

Asked 9 months ago by Duped.

• A:Answer I don't know why, but you may need to get a Bluetooth and/or work directly with Xfinity.

  Answered 9 months ago by travelerVerified Purchase

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Q: QuestionCan this TV do portrait mode?

Asked 10 months ago by Tres.

• A:Answer No

  Answered 9 months ago by RobertM

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Q: QuestionI need help adding my apps on my Samsung smart Tv. I have added them but they do not come up with the other apps

Asked 10 months ago by me.

• A:Answer There is an app option in the middle of the home screen that says apps you have to click on it i was having the same issue.

  Answered 5 months ago by KalebPVerified Purchase

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Q: QuestionI do not have the internet or a computer. I use a portable plastic antenna and get fabulous reception with my current TV. Sadly my TV is green and I need a new one. Will this TV work as like regular TV? I only have a Smart phone.

Asked 10 months ago by SimpleCountryGal.

• A:Answer I do not think so. Just to start and register the TV you need WiFi in your home. Too complicated to do this thru your phone.

  Answered 9 months ago by PaulMVerified Purchase

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Q: QuestionWhere do I find the audio out on this tv

Asked 10 months ago by Lsturm.

• A:Answer On the back of TV

  Answered 9 months ago by RobertM

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Q: QuestionWill the tv play 3d, i have a bluray player that is 3d capable.

Asked 10 months ago by GRANDPA.

• A:Answer GRANDPA, No, the DU6900 TV does not support 3D. ~Samsung Pro

  Answered 10 months ago by Samsung

  
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Q: QuestionHow many HDMI does it have

Asked 10 months ago by starjeep.

• A:Answer 2

  Answered 9 months ago by RobertM

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Q: QuestionCan this tv get good Amazon prime movies with direct tv or do I need something else?

Asked 10 months ago by Lynn.

• A:Answer Probably need to subscribe to Amazon Prime streaming service.

  Answered 9 months ago by MaxieMeVerified Purchase

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Q: QuestionI want to buy this for my daughter who lives in New York, why does it say delivery unavailable?

Asked 10 months ago by BeolBee.

• A:Answer BeolBee, If this model is currently unavailable at her local store or for delivery to her area, please continue to check the website or contact her local Best Buy for more information. ~Samsung Pro

  Answered 10 months ago by Samsung

  
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