Questions & Answers
- Model:
- NX60A6511SG
- |
- SKU:
- 6447916
Highly rated by customers for: Overall Performance, Air Fryer Performance, Ease of Use
$899.99Your price for this item is $899.99
Comp. Value: $1,129.99
The comparable value price is $1,129.99
Page Showing 41-60 of 239 questions
Q: Questiondoes this oven have a bottom drawer for storage
Asked by Anonymous.
- A:Answer Yes it does . Not to big and not to small.
Answered by CalixtoL
Q: QuestionIf I'm replacing my old samsung range with the exact same model do i have to buy a conversion kit?
Asked by SUSAN.
- A:Answer Hi Susan, To have a safe and successful installation, we need to have the model of your range to inform you of the proper steps to install the range. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H. 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. -Ricardo
Answered by Samsung
Q: QuestionHOW DO i change the time?
Asked by Anonymous.
- A:Answer Greetings, We are glad to respond to your inquiry. Let's get you the information you need. To change the time of your range's clock, please refer to page 14 of the unit's manual under "Clock": https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf Have a great day. -John
Answered by Samsung
Q: QuestionMine is stuck on demo mode, I don’t know how it got there, is there a way to take it off
Asked by Amadeo.
- A:Answer Hi Amadeo, I understand how unexpected it can be when your device stays in demo mode and doesn’t function as usual. Let’s get this sorted so you can enjoy using it fully again. I have shared this model's user manual link below. Please visit the link and turn to page 30 for the steps to exit Demo mode on this range model. https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf Should you need more assistance with your range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151144958 to help our team pull up your information. Leo
Answered by Samsung
Q: QuestionWhat is the height from bottom of oven to cook top?
Asked by Anonymous.
- A:Answer Greetings! We’re glad to provide the details you requested about this Samsung range model. At the moment, we don’t have specific information regarding the height from the bottom of the oven cavity to the top of the cooktop. The measurement we have, 36 1/8 inches to 36 7/8 inches, refers to the height from the bottom of the range to the cooktop. Leo
Answered by Samsung
Q: QuestionI have a natural gas stove. And I want to turn it to propane. Where do I get the gas orffices?
Asked by Rick.
- A:Answer This Samsung came with the jets. Thats all you need.
Answered by GlennB
Q: QuestionSo the specification says 1/2" for the gas inlet, however the inlet is actually 5/8" and my house gas line is 1/2", I purchased the new hows see attached but it will not fit my 1/2" gas line. Do you have the correct adapter?
Asked by Jim.
- A:Answer I got a hose kit from Home depo and it came with the adapter foe the hose. They also had just the adapter.
Answered by GlennB
Q: QuestionFirst time use my oven for o bake and i notice a fire coming out in the oven burner is this normal?what should i do?
Asked by Dondon.
- A:Answer When you first get your stove. You need to turn it on 450 and let it heat for at least 30 minutes. Its will smoke, so open windows and use fans. After you heat for the first time, it will be ok. It has to heat for 30 minutes before you use because it's new.
Answered by AshleyH
Q: QuestionIs it possible to get a printed version of the users manual?
Asked by Delta.
- A:Answer Hello Delta, Yes, to get a hard copy of your range's manual, you can contact Samsung's official parts distributor. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 AM – 6:30 PM EST, Monday through Friday. Have a great day. -John
Answered by Samsung

Q: QuestionNeed the information book on this oven
Asked by Anonymous.
- A:Answer I found and used this: https://www.samsung.com/ca/support/model/NX60A6511SS/AA/#downloads
Answered by KathrynT
Q: QuestionDoes it need wifi to work? Or is it just an option?
Asked by wifi.
- A:Answer Greetings! No, this Samsung range model does not require a wireless connection to use its cooking features. However, connecting it to Wi-Fi and using the SmartThings app enables remote control and monitoring. Leo
Answered by Samsung

Q: QuestionWe're is the serial number located for this range
Asked by Sammy.
- A:Answer Hi Sammy, We're happy to help with your question about this Samsung range model. There are three possible locations where you can find the serial number along with the model code. Please check the following areas: 1. Behind the drawer (right side): The label may be located behind the drawer, on the right-hand side. 2. Behind the drawer (left side): The label may also be on the left-hand side behind the drawer. 3. Inside the oven (left side): Open the oven door and look on the upper left side, just before the oven cavity. Leo
Answered by Samsung

Q: QuestionDoes this operate in a power outage
Asked by Anonymous.
- A:Answer Hi there, Yes, the cooktop will still work without power, but not the oven. Please see page 17 of the user manual for steps on how to turn on the burner/s manually. https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf ^Rodel
Answered by Samsung

Q: QuestionDoes the back of the range have space/indent for gas pipe that sticks out from the wall so it can be pushed all the way in (flush with the wall)?
Asked by RM90.
- A:Answer Yes
Answered by Enrique
Q: QuestionIs this in stock at the casper wy store
Asked by Anonymous.
- A:Answer Dear Best Buy clients, To better assist you with your concern, please contact the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rodel
Answered by Samsung

Q: QuestionIs there anywhere I can buy the oven door ? The glass broke but can’t seem to find it anywhere
Asked by Steph.
- A:Answer Hi Steph, To check the availability and compatibility of a replacement glass top, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Our hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday through Friday. Have a great day. ^Charles
Answered by Samsung

Q: QuestionDo you need an additional part for the air fryer
Asked by Kimj.
- A:Answer Yes, Kimj, you must purchase an air fry tray as your range does not include one. Please refer to this link to your user manual for the details of the things included with your range. Turn to page 13, "What's included." Manual https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf I have also shared this link for details on using the air fry feature. Use Air Fry mode on your Samsung oven https://www.samsung.com/us/support/answer/ANS00088063/ Have a great day. ^Camille
Answered by Samsung

Q: QuestionDoes the price include haul away?
Asked by TomH.
- A:Answer Dear Valued BestBuyClient, To better assist you with this, don't hesitate to get in touch with our Best Buy Customer Service department at (888) 237-8289. We are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about haul-away service. Have a great day. ^Charles.
Answered by Samsung

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