Questions & Answers

Q: QuestionWhat are the minimum safe distances to flammable objects (cabinets, etc) for this model?

Asked 4 years ago by Staffan.

• A:Answer Excellent question, Staffan! To help with this, I am providing this link (https://bit.ly/3oa56KC) to the installation manual for this model. Beginning on page 13 you'll find all the location requirements, including spacing dimensions. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionHi! Can this model be placed in an island /peninsula countertop? Thanks!

Asked 4 years ago by Laurie.

• A:Answer As long as there is a back to the island it should fit nicely. There is no raised back on the range and fits nicely in our countertop

  Answered 4 years ago by novajohnVerified Purchase

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Q: QuestionDoes the oven cook with gas or is the oven electric?

Asked 4 years ago by Amy.

• A:Answer Hi Amy! The oven and cooktop are both gas operated, though they can be converted to use liquid propane instead. Only the control panel and automatic ignitions use electricity in the gas models. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this have a proof mode?

Asked 3 years ago by AnnieO.

• A:Answer It sure does, AnnieO! In fact, we've included step by step instructions on how and when to use the bread proofing feature on page 25 of the user manual (https://bit.ly/3oDPq4r). ^Jecca

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat size flare fitting do I need for this stove? I cant find the info anywhere. I have a hose, I need just a flare fitting. $4 instead of $30

Asked 2 years ago by cat.

• A:Answer YOU MUST USE ONE OF 1/2 IN CASE OF USING PROPANE YOU MUST USE ONE THAT REDUCES FROM 1/2 TO 3/8, I HOPE THIS INFORMATION IS USEFUL FOR YOU, GREETINGS

  Answered 2 years ago by JoseRVerified Purchase

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Q: QuestionHow many BTU does this stove use?

Asked 3 years ago by MikeR.

• A:Answer Hello BTUneeded, Thank you for reaching out regarding the gas range. I understand you wish to know regarding British Thermal Unit. Here are the details: Right Front (RF) 17,000 BTU Right Rear (RR) 5,000 BTU Center (C) 9,500 BTU Left Front (LF) 16,000 BTU Left Rear (LR) 9,500 BTU I also included your user manual for additional help in maintaining your unit. Please click on the link and go to page 16. https://downloadcenter.samsung.com/content/UM/202103/20210308174840236/NX60T8111SS_AA_DG68-01223A-06_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144156539 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionCan the range be delivered ready for installation for propane? The existing gas utility for our area is LP, not natural.

Asked 4 years ago by Anonymous.

• A:Answer It comes with the parts to convert it over but you will have to do it yourself. Takes about 30 minutes and all you need is a wrench or socket, and a screwdriver.

  Answered 3 years ago by John

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Q: Questionhi, can this oven accommodate a 21 inch by 13 inch pan, please advise, and can I buy an additional rack for this oven, thanks for help with this

Asked 4 years ago by liz.

• A:Answer Hi liz! Our specifications (https://bit.ly/2J9KkdO) list the interior dimensions of the oven as 24 and 13/16" W x 22 and 7/16" H x 19 and 3/4" D. You can purchase additional racks for this model at SamsungParts.com or by calling 1-800-627-4368. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionHello, I purchased this range several years ago and I've seen others inquire about a griddle for this range. I would be interested in getting one if there is one compatible. Please let me know. Thank you.

Asked 1 month ago by IV.

Q: QuestionThe oven doesn’t go up temperature it stays on 145 degrees

Asked 5 months ago by Oven.

• A:Answer Greetings! It sounds really frustrating to deal with an oven that won’t heat properly, especially if you’re trying to cook and it just won’t cooperate. We are here to help. I’ve shared a Samsung support link below to help enhance your experience: Samsung Oven Temperature Guide: https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-heat In addition to the support link above, here’s the user manual for your reference. Please refer to page 27 for instructions on changing the settings for demo mode and temperature adjustment (calibration): https://downloadcenter.samsung.com/content/UM/202405/20240524143041734/01._DG68-01223A-09_IB_FULL_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149469166 to help our team pull up your information. Leo

  Answered 5 months ago by Samsung

  
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Q: QuestionIs it ok to use aluminum foil in the oven?

Asked 6 months ago by Anonymous.

• A:Answer Hi there, No, the use of aluminum foil is dangerous and might cause carbon monoxide poisoning. ^Rodel

  Answered 6 months ago by Samsung

  
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Q: QuestionCan one use a griddle to gas range model NX60T8111SS? If yes, which model of griddle?

Asked 10 months ago by Boogie.

• A:Answer Hi Boogie, We are here to provide the assistance that you need with your range. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148060520), to help our team pull up your information. Have a great day! ^Rodel

  Answered 10 months ago by Samsung

  
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Q: QuestionWhat is the serial number for the Samsung gas top stove NX60T8111SS

Asked 1 year ago by Diana.

• A:Answer Hi Diana, The serial number of each appliance is unique for each unit and is located with the model number. You can check the link below to find the location of the model number and serial number. How to find model code: https://www.samsung.com/us/support/#find-codes Have a great day, -Ernest-

  Answered 1 year ago by Samsung

  
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Q: QuestionWhy does my Samsung gas range blow all the heat out of the back top part of the range straight into my kitchen? What part am I missing? Purchased at Lowes in Oklahoma City. Model A3LCCAR21OR,1C Serial 649ECCAR21OR

Asked 1 year ago by vondab.

• A:Answer Hi there, The Oven/Cooling vents are located at the back of the oven range. Proper air circulation prevents combustion problems and ensures good performance. To better assist you with this, don't hesitate to get in touch with Lowe's Customer Service department at (800) 445-6937, between 8:30 A.M. – 7 P.M. (ET), seven days a week. They can answer your question or transfer you to your local store to if you need further assistance regarding your purchase. Have a great day, -Ernest-

  Answered 1 year ago by Samsung

  
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Q: QuestionI bought it 9/8/20 now all that from clock (board is gone)

Asked 1 year ago by Vargas.

• A:Answer Hi Vargas, We would love to assist you with your appliance. Kindly provide us with more details about the range. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146889627) to help our team pull up your information. Have a great day, -Ernest-

  Answered 1 year ago by Samsung

  
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Q: QuestionFor the Samsung - 6.0 cu. ft. Front Control Slide-in Gas Range. What is the recommended size of the gas line?

Asked 1 year ago by IRG5771.

• A:Answer Did you mean the size ? If so ,,,, the size is 1/2" all you need to buy 1/2 inch kit for gas range

  Answered 1 year ago by AtheerVerified Purchase

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Q: QuestionWhat tpye of heat is this over convection or air fry

Asked 1 year ago by Mick.

• A:Answer The one I bought is without air fryer & convection

  Answered 1 year ago by AtheerVerified Purchase

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Q: QuestionDoes the stove top overhang the countertop?

Asked 2 years ago by Overhang.

• A:Answer Yes,about 2"

  Answered 1 year ago by AtheerVerified Purchase

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Q: QuestionDoes it have a warming drawer?

Asked 2 years ago by Dave.

• A:Answer Hi Dave, We appreciate your question about a warming drawer and whether this Samsung range is equipped with it. This range model is equipped with a storage drawer and not a warming drawer. Leo

  Answered 2 years ago by Samsung

  
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