Questions & Answers

Q: QuestionDoes this Samsung range have Wi-Fi connectivity?

• A:Answer Yes, this Samsung range has Wi-Fi connectivity.

Q: QuestionIs the cooktop of this Samsung range flexible?

• A:Answer Yes, the cooktop is flexible with edge-to-edge grates.

Q: QuestionWhat is the total maximum BTU rating for this Samsung range?

• A:Answer The total maximum BTU rating is 57000.

Q: QuestionDoes this Samsung range have fingerprint resistant finish?

• A:Answer Yes, this Samsung range has a fingerprint resistant finish.

Q: QuestionDoes this Samsung range have a self-cleaning function?

• A:Answer Yes, this Samsung range has a self-cleaning function.

Q: QuestionHow many oven racks does this Samsung range include?

• A:Answer This Samsung range includes two oven racks.

Q: QuestionHi, can this range go directly against the back wall?

Asked 5 years ago by Tina.

• A:Answer The Installation Manual for this range it says 0" clearance is needed behind and beside unit below cook top so I'm confused by the Samsung Rep's answer.

  Answered 5 years ago by Buckley

  Helpful (23)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat are the minimum safe distances to flammable objects (cabinets, etc) for this model?

Asked 4 years ago by Staffan.

• A:Answer Excellent question, Staffan! To help with this, I am providing this link (https://bit.ly/3oa56KC) to the installation manual for this model. Beginning on page 13 you'll find all the location requirements, including spacing dimensions. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (4)Unhelpful (1)ReportAnswer this question

Q: QuestionHi! Can this model be placed in an island /peninsula countertop? Thanks!

Asked 5 years ago by Laurie.

• A:Answer As long as there is a back to the island it should fit nicely. There is no raised back on the range and fits nicely in our countertop

  Answered 5 years ago by novajohnVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the oven cook with gas or is the oven electric?

Asked 5 years ago by Amy.

• A:Answer Hi Amy! The oven and cooktop are both gas operated, though they can be converted to use liquid propane instead. Only the control panel and automatic ignitions use electricity in the gas models. ^Jecca

  Answered 5 years ago by Samsung

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have a proof mode?

Asked 4 years ago by AnnieO.

• A:Answer It sure does, AnnieO! In fact, we've included step by step instructions on how and when to use the bread proofing feature on page 25 of the user manual (https://bit.ly/3oDPq4r). ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat size flare fitting do I need for this stove? I cant find the info anywhere. I have a hose, I need just a flare fitting. $4 instead of $30

Asked 3 years ago by cat.

• A:Answer YOU MUST USE ONE OF 1/2 IN CASE OF USING PROPANE YOU MUST USE ONE THAT REDUCES FROM 1/2 TO 3/8, I HOPE THIS INFORMATION IS USEFUL FOR YOU, GREETINGS

  Answered 3 years ago by JoseRVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many BTU does this stove use?

Asked 4 years ago by MikeR.

• A:Answer Hello BTUneeded, Thank you for reaching out regarding the gas range. I understand you wish to know regarding British Thermal Unit. Here are the details: Right Front (RF) 17,000 BTU Right Rear (RR) 5,000 BTU Center (C) 9,500 BTU Left Front (LF) 16,000 BTU Left Rear (LR) 9,500 BTU I also included your user manual for additional help in maintaining your unit. Please click on the link and go to page 16. https://downloadcenter.samsung.com/content/UM/202103/20210308174840236/NX60T8111SS_AA_DG68-01223A-06_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144156539 ^Camille

  Answered 4 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the range be delivered ready for installation for propane? The existing gas utility for our area is LP, not natural.

Asked 4 years ago by Anonymous.

• A:Answer It comes with the parts to convert it over but you will have to do it yourself. Takes about 30 minutes and all you need is a wrench or socket, and a screwdriver.

  Answered 4 years ago by John

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionhi, can this oven accommodate a 21 inch by 13 inch pan, please advise, and can I buy an additional rack for this oven, thanks for help with this

Asked 5 years ago by liz.

• A:Answer Hi liz! Our specifications (https://bit.ly/2J9KkdO) list the interior dimensions of the oven as 24 and 13/16" W x 22 and 7/16" H x 19 and 3/4" D. You can purchase additional racks for this model at SamsungParts.com or by calling 1-800-627-4368. ^Jecca

  Answered 5 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHello, I purchased this range several years ago and I've seen others inquire about a griddle for this range. I would be interested in getting one if there is one compatible. Please let me know. Thank you.

Asked 6 months ago by IV.

Q: QuestionThe oven doesn’t go up temperature it stays on 145 degrees

Asked 10 months ago by Oven.

• A:Answer Greetings! It sounds really frustrating to deal with an oven that won’t heat properly, especially if you’re trying to cook and it just won’t cooperate. We are here to help. I’ve shared a Samsung support link below to help enhance your experience: Samsung Oven Temperature Guide: https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-heat In addition to the support link above, here’s the user manual for your reference. Please refer to page 27 for instructions on changing the settings for demo mode and temperature adjustment (calibration): https://downloadcenter.samsung.com/content/UM/202405/20240524143041734/01._DG68-01223A-09_IB_FULL_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149469166 to help our team pull up your information. Leo

  Answered 10 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it ok to use aluminum foil in the oven?

Asked 11 months ago by Anonymous.

• A:Answer Hi there, No, the use of aluminum foil is dangerous and might cause carbon monoxide poisoning. ^Rodel

  Answered 11 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan one use a griddle to gas range model NX60T8111SS? If yes, which model of griddle?

Asked 1 year ago by Boogie.

• A:Answer Hi Boogie, We are here to provide the assistance that you need with your range. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148060520), to help our team pull up your information. Have a great day! ^Rodel

  Answered 1 year ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question