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  • QuestionIs that stove oven gas or electric?

    Asked by Mona.

    • Answer gas

      Answered by Samsungrange

  • QuestionThe specs say single oven. The picture clearly shows a smaller top open and a larger bttm oven. Which is it?

    Asked by Oven.

    • Answer Hi there, Yes, that is accurate; there is a large oven for bigger foods and two smaller ones for smaller ones. To save time and energy, divide the oven into two smaller ovens that can cook at various temperatures, or use the entire oven for a huge roast. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148719736) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionHow to unlock oven door

    Asked by Jean.

    • Answer I believe the following, TO OPEN the FULL / COMPLETE OVEN DOOR, one just pulls the handle at the top of the door. To open ONLY THE UPPER SECTION of the oven, there is a button on the backside of the handle that ONE must press / depress. It is NOT POSSIBLE to open JUST THE LOWER SECTION of the oven.

      Answered by Alex

  • QuestionI asked if the racks were dishwasher safe. Does the answer “I wash by hand” mean they are not dishwasher safe?

    Asked by Racks.

    • Answer They are dishwasher safe.

      Answered by KennethK

  • QuestionWhere is the broiler in this model? One review says its in the bottom drawer. One review says its in the top oven?

    Asked by Wondering.

    • Answer Good day. We appreciate you verifying this information. Broiling uses the broil burner at the top of the oven to cook and brown food, but by following the instructions below, you can benefit from its Twin Mode feature. For your reference, you may use both racks or drawers for broiling through the twin mode feature on page 32. You may also refer to page 34 of the user manual for the broiling guide: https://downloadcenter.samsung.com/content/UM/202207/20220713103626154/NX60A6751SS_AA_DG68-01379A-01_EN_MES_CFR_220712.pdf These links also has additional information in using the Twin mode for broiling: https://www.youtube.com/watch?v=6-caK449ITo https://www.samsung.com/us/support/answer/ANS00060968/ If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145120435) to help our team pull up your information when you message us. Thank you for choosing Samsung. Have a wonderful day! —Vannesa

      Answered by Samsung

  • QuestionDoes the total depth of28 11/16 include the handle, or is it 28 11/16 plus the extra space the handle juts out?

    Asked by TreyM.

    • Answer Glad you asked, TreyM! The 28 11/16 depth measurement already includes the handle. Have a great day. ^Chrystel

      Answered by Samsung

  • QuestionCan this model be slid into a countertop space instead of free standing?

    Asked by Kimberly.

    • Answer Hi Kimberly, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel. Yes, you may have this range slid or installed into a countertop space. The main difference between freestanding and slide-in ranges is installation. While freestanding ranges can stand alone or be installed between cabinets, slide-in ranges are specifically designed to sit between cabinets for a seamless look as their sides are unfurnished (wouldn't look well if left on their own). I have shared the installation guide below. Please access the link and turn to pages 12 - 13 for the dimension and clearance needed for your range and cabinets. https://downloadcenter.samsung.com/content/EM/202103/20210317173440561/Install_NX60A6_DG68-01337A-00_EN-MES-CFR_201230.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144663481 Leo

      Answered by Samsung

  • QuestionWhat is annual average propane use

    Asked by Tim.

    • Answer Hi Tim, The propane consumption for gas ranges depends on several factors (BTU rating of the burners and usage patterns - how often and how long the range is used). I have listed below the BTU of each burner of the cooktop and heating elements of the oven per hour at full power. Cooktop: Right Front: 18,000 Right Rear: 5,000 Left Front:17,000 Left Rear: 9,500 Center: 10,000 Oven: Bake Burner: 18,000 Broil Burner:13,500 Estimate how long you will use the burner. For example, if you use the burner for 1 hour per day, at full power the consumption will be: BTUs used per day=18,000BTUs/hour×1hour=18,000BTUs/day If all burners are used for 1 hour in full power including the oven heating elements that will be equal to 91,000 BTUs/day. To convert BTUs to gallons of propane, use the conversion factor that 1 gallon of propane contains approximately 91,500 BTUs. 91,000 BTUs per day/91,500 BTUs per gallon = .9945 gallons of propane per day. To estimate annual propane consumption, multiply the daily usage by 365 days in a year: .9945 gallons per day X 365 days per year = 362.99 estimated gallons of propane per year. If your daily usage differs (e.g., you use the range for fewer hours or fewer burners), or you are using a lower number of burners or less time per day, adjust accordingly. Leo

      Answered by Samsung

  • QuestionHow do you clean if something went into the side slots that are located at the bottom of the oven? it seems that any liquid can go down and there is no way to retrieve it. I had a spill, and it started to smoke a lot, and i am afraid to use the oven.

    Asked by Samsungovenowner.

    • Answer Greetings! Let's make your cleaning experience a breeze. I have shared a cleaning guide to get the oven squeaky clean. The guide includes YouTube videos and hyperlinks; kindly visit them. How to clean your Samsung oven: https://www.samsung.com/us/support/answer/ANS00049011/ This additional guide will walk you through the troubleshooting steps when there's smoke in the oven. Odor or smoke from the Samsung oven: https://www.samsung.com/us/support/troubleshooting/TSG01110185/ Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionDoes this run on 220

    Asked by JDub.

    • Answer No standard outlet

      Answered by 2500ram

  • QuestionWhat comes in the box for the gas version of this range? All of the connectors? LP Conversion kit? Anything else I may need to buy?

    Asked by Embee.

    • Answer An LP conversion kit was included. No connectors were included. This range had a different connection size in the back than my last one. A quick trip to the hardware store and I was up and running.

      Answered by Dadoftwo

  • QuestionAre the top racks and oven racks dishwasher safe?

    Asked by Racks.

    • Answer Greetings, That's a good question! We don't recommend putting the racks in a dishwasher. Have a great day. ^Chrystel

      Answered by Samsung

  • QuestionCan you evenly bake two cakes simultaneously with this double oven?

    Asked by AL.

    • Answer Hi AL, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel. Yes, you can bake two cakes simultaneously with the double oven. I have shared the user manual link below. Please access the link and turn to pages 28 - 31 for operating the upper and lower oven. https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144638649 Leo

      Answered by Samsung

  • QuestionDoes this double oven range have a storage drawer?

    Asked by LLBN.

    • Answer Yes, at the bottom. It is not as deep as my old stove's ... maybe about 5 inches. My 10 inch cast iron skillets fit with the griddle on top

      Answered by HappyCamper

  • QuestionWhere can I purchase additional oven racks for this model?

    Asked by Anonymous.

    • Answer For assistance in purchasing additional or replacement parts, please reach out to our parts distributor at either Samsungparts.com or by calling (800) 627-4368. Thank you for choosing Samsung. ^Lo

      Answered by Samsung

  • QuestionIs there a propane kit for this unit?

    Asked by RobSheehan.

    • Answer Hi Rob Sheehan, Yes, this Samsung range model includes the conversion kit. We recommend that the conversion be carried out by a qualified service technician/installer or a representative from your gas company. Leo

      Answered by Samsung

  • QuestionHi, how long is the factory warranty.

    Asked by Warranty.

    • Answer After registering my product it states 12 months parts and labor

      Answered by NelsonC

  • Questionis there a limit on temperature for using two ovens

    Asked by Anonymous.

    • Answer Hello there, Thank you for asking. Let's get the details you need. Yes, depending on the cooking method you use, there will be a corresponding temperature range. Please refer to your user manual for more details. Turn to page 27, "Twin mode." User Manual https://downloadcenter.samsung.com/content/UM/202502/20250214150727545/O_01._DG68-01379A-05_IB_FULL_EN.pdf Have a great day. ^Camille

      Answered by Samsung

  • QuestionDoes this stove have a broiler?

    Asked by Liv.

    • Answer Yes it does

      Answered by Yesman

  • Questionwhat is the height to the cooktop ?

    Asked by emilyG.

    • Answer Hi EmilyG, The range's total height ranges from 46 5/16" to 47 1/16". ^Rodel

      Answered by Samsung