Questions & Answers
- Model:
- NE63A6751SG/AA
- |
- SKU:
- 6468309
Highly rated by customers for: Air Fry, Ease of use, Heating Speed
$1,299.99Your price for this item is $1,299.99
Comp. Value: $1,489.99
The comparable value price is $1,489.99
Page Showing 81-100 of 137 questions
Q: QuestionWhat is the stove height from floor to stove top?
Asked by Jho.
- A:Answer Thank you, Jho, for asking about this. This electric range's height is 22 7/6 inches. Please click this link for additional information on its specifications. https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/ne63a6751ss-aa/pdf/NE63A6751SS_V3.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145123517) to help our team pull up your information when you message us. Thank you for choosing Samsung. Have a wonderful day! —Vannesa
Answered by Samsung

Q: QuestionHow can I obtain a set of instructions to use my new stove?
Asked by Anonymous.
- A:Answer Go to Samsungs website
Answered by Anonymous
Q: QuestionDoes this stove have Wi-Fi?
Asked by Anonymous.
- A:Answer Greetings! We appreciate your question about the wireless capabilities of this Samsung range model. This Samsung electric range has wireless capabilities and some functions can be controlled remotely via the use of the SmartThings App. Leo
Answered by Samsung

Q: QuestionI'm totally confused about the air fry feature of this Flex Duo range. Can you air fry AND cook via convection or regular bake AT THE SAME TIME or not? Online support told me you can, answer in questions says you can't!
Asked by bama.
- A:Answer To use air fry, you have to have the divider removed and use the whole oven
Answered by Bacon
Q: QuestionThe lettering around the dials has worn off, do you have an enlarged photo please?
Asked by StoveTopDial.
- A:Answer Hello, there. Thank you for asking. We understand that the letters on the dial have worn off. Please see this link to your user manual to assist you with the photos of the knobs. Turn to pages 23 to 25. https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf Have a great day. ^Camille
Answered by Samsung

Q: QuestionDoes this oven have both high heat cleaning and steam cleaning?
Asked by cleaning.
- A:Answer yes
Answered by marilyn
Q: QuestionARE THE OVENS SELF CLEANING
Asked by CHRIS.
- A:Answer Self cleaning feature as well as steam cleaning
Answered by cjohnson
Q: QuestionIS THIS RANGE SELF CLEANING?
Asked by BHOLDER.
- A:Answer Great question, Bholder! Yes, this unit model has a self-clean feature. Thank you, and stay safe! ^Chrystel
Answered by Samsung

Q: QuestionHow do I set time and date
Asked by Dummy.
- A:Answer Easy. Touch the clock button. Use the number pad to pick the numbers you need.. Then touch the clock button again to set.
Answered by DIANELMT
Q: QuestionHow big is the griddle? Could someone provide measurements?
Asked by Cj2006.
- A:Answer About 5x18 inches
Answered by BirthdayMan
Q: QuestionIs there an option or website I can purchase a new rack for my oven
Asked by Dennis.
- A:Answer Hi BigD, Thank you for asking about the website where you can purchase a new oven rack for your Samsung range. I highly recommend visiting this link: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA97-17376B.aspx. If you have inquiries and need further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Ticket number: 1144788228 Thank you for choosing Samsung! ^Rainly
Answered by Samsung

Q: QuestionSince there is only one large burner on the stove top, can you heat up the front left burner as if using the griddle and then use a large pot on it?
Asked by Rory.
- A:Answer Hi Rory, We appreciate your question about the front left surface element. Yes, the front left element can be independently used for a 7-inch sized pot. Please refer to pages 23 - 24 of the user manual I have shared below for the steps and the knob to use for the front left element. https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144921763 and it will help our team pull up your information. Leo
Answered by Samsung

Q: QuestionIs this black stainless color fingerprint proof, and how do you clean it?
Asked by Care.
- A:Answer Yes
Answered by LyubovPhan
Q: QuestionWhat is the measurement of the door ? Making sure how much clearance I will have with the full door open. Thanks, Linda
Asked by Door.
- A:Answer Hi Door (Linda), Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle - Stainless steel The depth of the range with the oven door fully open is 49 1⁄4 inches. I have shared the installation guide link below. Please access the link and turn to page 1 for the complete dimension of the range. https://downloadcenter.samsung.com/content/EM/202103/20210317173816090/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144528261 Leo
Answered by Samsung

Q: QuestionCan you use a flat bottomed water canner on the burners?
Asked by Cass.
- A:Answer Hi Cass, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle - Stainless steel. Yes, you may use a flat bottomed water canner on the cooktop. I have shared a Samsung link below. Please go through the link as there are important reminders to prevent damage to the cooktop. https://www.samsung.com/us/support/answer/ANS00085246/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144518252 Leo
Answered by Samsung

Q: QuestionHas anyone experienced condensation of heavy amounts on bottom door when baking in the top half
Asked by Tom.
- A:Answer no
Answered by Anonymous
Q: QuestionCan you explain what particular chemicals were used and where/what parts are they used in accordance with California’s Proposition 65 Warning?
Asked by Natalie.
- A:Answer Hi Natalie. Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle regarding California’s Proposition 65 Warning. Regarding your concern, and for the full details, please go to this website, Cancer and Reproductive Harm - www.P65Warnings.ca.gov. I suggest you check this link to your user manual for further assistance. Please go to page 6. https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144395120 ^Camille
Answered by Samsung

Q: QuestionCan you use cast iron frying pans. On the cook top?
Asked by Anonymous.
- A:Answer Hello. Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle if you can use cast iron frying pans. Regarding your concern, your cooktop is ceramic; we do not recommend you use an iron cast frying pan. I recommend you check your user manual for further assistance. Please go to page 27. https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144349892 ^Camille
Answered by Samsung

Q: QuestionIs it true that the oven door is soft close? Is the soft close feature for the top oven door only or the full door only or both?
Asked by BKind.
- A:Answer The soft close feature is for the whole oven so when you try to slam it the door stops and slowly closes the last 5 inches. If you try to quickly close the top oven it does not stop but it is very cushiony when closing so it's not like you can just slam it closed. I hope this helps.
Answered by CryptoGrandpa
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