A:AnswerYes! I used mine to proof my dough. Worked great. It says it has a dehydrator but haven’t used that yet. Just a tip for anyone reading this: this is my first convection oven so having being used to conventional I forgot a golden rule of reducing temperature of conventional recipes by 25 degrees. Otherwise you’ll have a browned meal while undercooked in center.
A:AnswerYou can either open the top door of the oven by pressing the small button on the handle or open the whole oven with just the handle. I hope this helps! I will try to add a picture of the button for only the top half of the oven as an example. Unfortunately, the bottom half cannot be opened up separately.
A:AnswerI cook pretty much everything in the top only unless I need to do multiple items. It all comes out completely cooked. No problem with the bottom not being done. It's just amazing.
A:AnswerIf you’re talking the electrical cable we bought one from Lowe’s. I think they also cell them at Best Buy. Be sure you check the plug before buying the cable to get a theee or four prong one.
A:AnswerHi there,
Thank you for your question regarding the griddle for your Samsung NE63A6751SS range. I understand how important it is to know the materials used in your cookware, especially concerning safety and non-toxic properties.
The griddle included with your range is made of cast aluminum, a durable material known for its ability to provide even heat distribution. It features a non-stick coating, which makes food release and cleaning easy.
Regarding safety, the non-stick coating on the griddle is PTFE-free and complies with safety standards, ensuring it is non-toxic when used according to the manufacturer’s instructions. To maintain its performance, avoid overheating the griddle or using metal utensils that could damage the non-stick surface.
For more information, including care instructions and additional details about the materials used, please refer to the Griddle section of your user manual. This section begins on page 18 and continues through pages 22 and 27.
Manual:
https://downloadcenter.samsung.com/content/UM/202405/20240508152333265/01._IB_FULL_NE5000A_NE63A6751_EN.pdf
Please the link under the "Cast-iron griddle, grates, and wok grate"
For more details.
How to clean Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147699098) to help our team gather your information.
Have a great day.
^Charles
A:AnswerHi Drellis,
No, you can select the bake function on either the upper or lower side of the oven when baking.
Please see the "Baking" and "Convection baking" sections on pages 38 - 39 of the user's manual for reference to ensure that you are doing the right thing when using the baking function.
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240508152333265/01._IB_FULL_NE5000A_NE63A6751_EN.pdf
Have a great day.
^Aloe
A:AnswerHi there,
No, an exhaust outlet is not needed. The oven vents hot air above the right rear surface.
Please see the "Important safety instructions" section, third bullet, page 12 of the user's manual and the "Important note to the consumer" section, third bullet, page 1 of the installation manual.
User's manual
https://downloadcenter.samsung.com/content/UM/202401/20240112151957904/O_01._NE63A6751_AA_EN.pdf
Installation Manual
https://downloadcenter.samsung.com/content/EM/202212/20221227112152511/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf
Have a nice day.
^Aloe
A:AnswerHi there,
Yes, this cooktop is safe to can on.
Kindly visit the link below for some tips on preventing damage to the cooktop’s surface.
Canning on your Samsung cooktop:
https://www.samsung.com/us/support/answer/ANS00085246/
Have a great day!
Chrystel
A:AnswerHi Anna,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle - Stainless steel.
The height dimension can be found below (height is adjustable).
Height from base to cooktop:
36 1/8 inches - 36 3⁄4 inches
Height from base to top of control panel:
46 5/16 inches - 47 1/16 inches
I have shared the installation manual below. Please access the link and turn to page 1 for the complete dimension.
https://downloadcenter.samsung.com/content/EM/202103/20210317173816090/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520449
Leo
A:AnswerThe right front cooking area has multiple circumference hot zones so one knob is used to adjust one of three burners. Because you can use the wrong setting there I recommend using the front left burner for boiling pasta and dont be afraid to use the HIGH setting which ppl typically avoid on electric coil burners. After you master the right front burner adjustments it gets easier... I also spent a half hour trying to cook mac' n cheese noodles until my wife showed me how to use the right front knob controls. Also make sure the pot is flat on the bottom (full contact with the glass) or it will always be a longer cooking time. Its okay for burner to cycle on/off so long as you have set max temp to HIGH. Otherwise a boilover would be likely. Top glass maintains a temp with thermostat control.
A:AnswerHi Barb. To shut the timer off before the selected time, long press the timer button on the control panel for 3 seconds. Thank you for choosing Samsung. ^Lo
A:AnswerHi larryj, thank you for reaching out with your question about how hot the oven on your Samsung range can get.
The maximum oven temperature for this model is 550°F (285°C).
For more temperature details, including limits for Air Fry, Dehydrate, Self Clean, and Twin Oven mode, please refer to the temperature table included in the user manual below on page 29.
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Please keep this reference number for your records: 1152254665.
We value the time you took to raise your question.
Khristine
Samsung Care
A:AnswerHi Gloria,
No. The divider is not designed for use as a shelf for cooking. Food containers, bakeware, or cookware should not be placed directly on the divider.
The divider is intended only to separate oven compartments and is not built to support the weight of dishes or withstand direct contact with cookware during baking. Using it as a shelf to cook multiple items simultaneously may result in uneven cooking or damage to the divider or oven.
Always place food containers on the appropriate oven racks when baking or cooking.
Leo
A:AnswerHi Landy,
Thank you for reaching out to us. Let us extend our help by providing the details you need for your range.
Below is a guide to help with unlocking the oven door and what to do with the error message that shows on the range. Please turn to pages 27 (How to unlock the Oven) and 63 (Information codes) of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151764448) when you message us so our team can retrieve your information.
Thank you.
Nicole
