Questions & Answers

Q: QuestionWhat should I do after purchasing the TV?

• A:Answer After purchasing the TV, you should remove it from its packaging without damage.

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Q: QuestionDoes this TV have built-in wireless connectivity?

• A:Answer Yes, this smart TV has built-in Wi-Fi for wireless connectivity.

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Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has four HDMI inputs for home theater connection.

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Q: QuestionDoes this TV have a digital optical audio output?

• A:Answer Yes, this TV has one digital optical audio output.

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Q: QuestionCan I use voice commands with this TV?

• A:Answer Yes, this TV has Google Assistant built-in for voice control.

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Q: QuestionIs this TV equipped with bluetooth?

• A:Answer Yes, this TV is equipped with bluetooth.

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Q: QuestionHow is this model superior to the Q-7 or Q-8?

Asked 7 years ago by JoeC.

• A:Answer The 2019 Samsung Q80 is superior to the 2018 Q8/Q7 in a number of ways: 1) The 2019 Q80’s Direct Backlight/Full Array Panel has twice the number of LED zones, compared to the 2018 Q8. The 2018 Q7 was an Edge Lit LED panel, so both the 2018 Q8 and 2019 Q80 are superior in contrast, black level, and overall picture quality. 2) The 2019 Q80’s “Quantum Processor” has been upgraded and now includes Machine Learning Super Resolution (AI Upscaling). It will be able to upscale non-4K content better than the 2018 QLED lineup. 3) The 2019 Q80 also receives an upgrade to its HDMI ports—which are now HDMI 2.1. This means that the TV will be able to support 120 frames per second (FPS) on 4K/UHD content, as well as 1080P. The HDMI ports on the 2018 models were HDMI 2.0, and only supported 60 FPS for 4K/UHD content. The 2018 models supported 120 FPS for 1080P and below, but not 4K UHD content. 4). The 2019 Q80 supports Virtually Assistant Voice Control by Google Home and/or Amazon’s Alexa. 5). The 2019 Q80 also has Apple’s Airplay 2 built-in, therefore giving Apple device users the ability to cast and mirror compatible iOS/MacOS video/picture/music content, without the need for an Apple TV device Additionally, the 2019 Q80 will have iTunes Movie and Television apps available in the Samsung Smart Hub (again, without the need for an Apple TV device). It’s been reported that the 2018 Models will receive a firmware/software update in 2019, which will include the iTunes Movie/TV apps and Virtual Assistant voice-control compatibility. Lastly, there are other improvements to the 2019 lineup, but the ones I listed above are the big changes/upgrades to the model/models.

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  Answered 7 years ago by SamsungGuru

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Q: QuestionWhat is the footprint of the stand? My current TV cabinet is only 45 inches wide, it looks pretty close. Thanks

Asked 7 years ago by TerryT.

• A:Answer 41"FOR FEET......another 8" for tv on each end!!

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  Answered 6 years ago by PENGUINVerified Purchase

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Q: QuestionDo I need to remove the clear protective film that comes on the screen, or I can just leave it there since i m planning to relocate soon.

Asked 6 years ago by Alan.

• A:Answer I still have the film on mine since haven't had TV very long. Should be able to wait until after relocated to decide on removing it. It makes dusting the screen easy. Don't use any cleaning chemicals on screen with or without the protective film.

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  Answered 6 years ago by SgtPepperVerified Purchase

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Q: QuestionI recently bought my tv they set it up but now I’m noticing the picture is grainy and pixelated. How do I fix the picture? I want it to look like the clear pic from the store display.

Asked 6 years ago by Jae.

• A:Answer You have to have a 4K or HDR signal to the TV. What ever you are trying to watch or stream must have that quality. The store images are super high quality and calibrated specifically for the tv. It’s a sales tactic.

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  Answered 6 years ago by HellCat

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Q: Questionwhat are the dimensions of the 65 inch led- Q80-2160-Smart-4K UHD TV with HDR

Asked 6 years ago by Anonymous.

• A:Answer Height is 32.5 inches and width is 57 inches with out the stand.

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  Answered 6 years ago by MickVerified Purchase

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Q: QuestionIs there a screen protector that I'm supposed to remove? There is a lot of reflection/glare. This is supposed to be less glare tv.

Asked 6 years ago by Bigcat.

• A:Answer Yes there is a screen protector. After you take off the protective strips on the left and right there are pull tabs on the top corners to remove the film.

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  Answered 6 years ago by JustinThymeVerified Purchase

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Q: Questionwhat are the length and width dimensions of this product?

Asked 6 years ago by Anonymous.

• A:Answer The dimensions are 32 1/2" H x 57"W X 2 3/8" D

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  Answered 6 years ago by NikoVerified Purchase

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Q: QuestionHow is the Q-80 for gaming [ lag time ] and also the upgrading of HDR ?

Asked 6 years ago by andynoburnin.

• A:Answer I use it for my ps4 and ive had my gaming pc on it a few times for some couch gaming time. It has freesync and a high refresh rate plus it does native 4k and the upscaler is good if it is needed. Game mode drops lag down a little more than standard but I'd say an OLED is probably a little quicker. Overall ive had a good experience gaming on this and if you are using any console the freesync and hdr features are a nice bonus for better picture and frame times.

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  Answered 6 years ago by Techjunkie

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Q: QuestionWhat is the distance between the legs of this TV?

Asked 6 years ago by Nivi.

• A:Answer 40 inches

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  Answered 6 years ago by MikeVerified Purchase

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Q: QuestionWhat apps come on this tv

Asked 6 years ago by Peter.

• A:Answer Hello Peter, You will receive automatically Netflix, Prime Video and Hulu. However, you can delete these if you wish. You are able to search and add any application that you wish. The “only” downside is that Samsung comes. With it’s own app (Universal Guide) that personally, I don’t use. This app is NOT deletable!!!! This is a problem for some and annoying for others. I still recommend this TV

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  Answered 6 years ago by DonJVerified Purchase

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Q: QuestionLooking for feedback on the quality of sound on this model. Mostly watch cable TV and stream movies. I see the as the more expensive Samsung models the speakers are quite different. Any suggestion would be helpful. Thanks.

Asked 6 years ago by Jimjj.

• A:Answer In my opinion the sound is nothing special. I would get a sound bar or surround sound set up to go with it. Especially for movies.

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  Answered 6 years ago by RedTurtle

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Q: QuestionCan you watch 3D movies on this beitch??

Asked 6 years ago by MarineBobby.

• A:Answer You need 3D model to watch 3D movies.This model is not 3D.

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  Answered 6 years ago by SgtPepperVerified Purchase

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Q: QuestionIs the Samsung QN65Q80R electrical cord a right-angle or straight-in wall plug?

Asked 6 years ago by tjk1.

• A:Answer Right Angle.

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  Answered 6 years ago by SusieQVerified Purchase

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