Questions & Answers

Q: QuestionHow much does it weigh?

Asked 4 months ago by WayneInIndy.

• A:Answer WayneInIndy - You can find this information on this model’s product page – just click Specifications and scroll down to Dimensions: https://www.bestbuy.com/product/samsung-65-class-qn90f-series-neo-qled-mini-led-4k-uhd-samsungvision-ai-smart-tizen-tv-2025/J3ZYG2FZG8 ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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Q: QuestionHow long is the hdmi cable provided

Asked 4 months ago by Anonymous.

• A:Answer HDMI cables are not included with the QN90F TV. ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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Q: QuestionDoes the tv stand swivel

Asked 4 months ago by Leakingdoor.

• A:Answer Hi there - The QN90F TV stand does not swivel. ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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Q: Questiondoes it support wifi connection

Asked 5 months ago by GeriR.

• A:Answer GeriR - Yes, the QN90F is a Wi-Fi enabled Smart TV. ~ Samsung Specialist

  Answered 5 months ago by Samsung

  
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Q: QuestionRe: Samsung 65” Model: QN65QN90FAFXZA 1. Does DIRECTV come preloaded? 2. Will my FIRETV soundbar work with this tv so that I can use the tv remote to control the sound? 3. Can I buy an additional remote for this tv?

Asked 6 months ago by BB.

• A:Answer Hi BB - The DirecTV app isn't pre-installed, but it can easily be installed directly on the TV itself. You can use the TV's remote to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). While only one Solar Cell Remote can be paired with Samsung TVs at one time, you can utilize a secondary standard remote like this option at Best Buy: https://www.bestbuy.com/product/insignia-replacement-remote-for-samsung-tvs-black/J2FPJKYLQG ~ Samsung Specialist

  Answered 6 months ago by Samsung

  
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Q: QuestionHow do I remove the glow around players during live sports events?

Asked 6 months ago by haroldms3.

Q: QuestionDoes it support Xbox app

Asked 7 months ago by Onedutch.

• A:Answer Hi Onedutch, Yes, the QN90F offers Samsung Gaming Hub, allowing you access to platforms such as the XBOX app. ~Samsung Advisor

  Answered 7 months ago by Samsung

  
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Q: QuestionI have a HW-Q930D/ZA soundbar that supports Q-Symphony, is Q-Symphony supported on this TV or is the sound so good that I will not need the soundbar anymore?

Asked 8 months ago by EVV.

• A:Answer EVV - Yes, Q-Symphony is supported on the QN90F and will pair seamlessly with your Q930D Soundbar. ~ Samsung Specialist

  Answered 8 months ago by Samsung

  
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Q: QuestionDoes this TV work with the Art Store? Does it have a motion detector like the Frame?

Asked 8 months ago by Pablo.

• A:Answer Hi Pablo - Art Store (on the QN90F) provides content whereas Art Mode refers to The Frame TV's exclusive motion sensors that automatically turn your TV on/off and optimize your screen for artwork. ~ Samsung Specialist

  Answered 8 months ago by Samsung

  
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Q: Questionwhich remote control device do i need as an extra one

Asked 10 months ago by David.

• A:Answer We use the old Samsung remote to start our new TV and use the new Samsung remote to control the new TV.

  Answered 8 months ago by DAVIDHVerified Purchase

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Q: QuestionI see in the specs that Bluetooth 5.3 is included with this TV. Can you tell me if it has both a transmitter and reciever capabilities? Or just acts as a reciever.

Asked 11 months ago by Rob.

• A:Answer Hi Rob - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
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Q: QuestionIs this the one with the wireless control box?

Asked 1 year ago by Dave.

• A:Answer Hi Dave - Our Neo QLED 4K Series (QN90F, QN80F) do not support/utilize any type of One Connect Boxes. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the QN90F support sound via blue tooth ear buds? If ear buds are connected to the TV, are the TV speakers muted?

Asked 2 weeks ago by Richie.

• A:Answer Richie - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 2 weeks ago by Samsung

  
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Q: QuestionCan I watch two shows at the same time with seperate audio for each show? If not which 65" TV model can I?

Asked 1 month ago by NRA.

• A:Answer NRA - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionIs it easy to connect tv to my surround sound system

Asked 1 month ago by Anonymous.

• A:Answer So that we can better understand and assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this TV have and ethernet port and what is its speed?

Asked 3 months ago by macengr.

• A:Answer macengr - All Samsung TVs support 100/10 Mbps LAN connectivity. ~ Samsung Specialist

  Answered 3 months ago by Samsung

  
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Q: QuestionDo you haul away old TVs?

Asked 6 months ago by JC.

• A:Answer Hi JC, If you’re looking for haul-away services for TVs or appliances, please visit your local Best Buy or see the full service details here: https://www.bestbuy.com/site/recycling/tv-appliances-haul-away/pcmcat174900050009.c?id=pcmcat174900050009 ~Samsung Advisor ~ Samsung

  Answered 6 months ago by Samsung

  
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Q: QuestionWhen you buy this TV does it still need to be calibrated by a professional for an extra cost from Best Buy?

Asked 5 months ago by PropGuy.

• A:Answer PropGuy - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 5 months ago by Samsung

  
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